Hawaii State Department of Education
Telecommunication Network Specialist II, Office of Information Technology Servic
Hawaii State Department of Education, Honolulu, Hawaii, United States, 96814
Salary:
$107,345.00 - $151,953.00 Annually
Location :
Honolulu, HI 96821
Job Type:
Full-time 12-month
Job Number:
2024-02232
District / Complex Area:
EO / OITS / Enterprise Infrastr Svcs
School / Office:
EO / Enterprise Infrastr Svcs
Opening Date:
07/16/2024
Closing Date:
8/14/2024 11:59 PM Hawaii
Position %:
100%
Description
APPLICANTS MAY BE EDUCATIONAL OFFICERS, TEACHERS AND OTHER QUALIFIED INDIVIDUALS
TYPE OF APPOINTMENT ISSUED:
This position is included in the Educational Officers' Bargaining Unit and will be filled as a clear line appointment.
A WRITTEN EXAMINATION/ASSIGNMENT MAY BE ADMINISTERED TO HELP DETERMINE POSSESSION OF THE KNOWLEDGE AND ABILITIES PORTIONS OF THE MINIMUM QUALIFICATION REQUIREMENTS.
Examples of Duties
Under the general supervision of the Telecommunication Director of the Enterprise Infrastructure Services Branch, the Telecomm Network Specialist II:
Manages the installation, configuration and operation of the Department's wide area network (WAN) for data, video, and voice for all remote school/office sites and central communications center sites in accordance with school technology plans, industry/building standards, and department requirements. Manages daily operations and routing of the networks, manages telecommunication network services provided by telecommunications service providers and product vendors. Oversees performance of the Internet backbone access network through the commercial network service provider and plans, coordinates, manages and maintains the statewide backbone networks, such as the State's Institutional Network (I-Net), in coordination with the other state agencies.Manages the Department's enterprise WAN monitoring and management systems to support acceptable network performance, network control and management of multi-vendor network systems. Communicates to the Director the status of the network and their issues, identification of root causes, and plans for corrective actions. This includes troubleshooting and optimizing the network connectivity and bandwidth between sites by working with service and equipment vendors as well as other staff. Develops network performance standards and test procedures to evaluate network service providers' service level and network products to ensure effective network performance and proper operations. Evaluates the performance of the Department's existing networks, develops plans for performance improvements, upgrades, and enhancements to meet the school's educational needs as it relates to the implementation of technology applications to improve student performance and enhance administrative functionality.Evaluates telecommunications hardware, software and services. Develops specifications for competitive bidding and participates in evaluation of bids and selection of appropriate vendors and network transport service providers. Plans, prepares, and keeps track of budget spending for equipment purchasing and circuit costs. Optimize and applies for federal funding sources such as E-rate for equipment and service purchases. Provides the Department with the strategic direction, filing, and administration of the E-rate program and intercedes on E-Rate issues and objectives as the Hawaii State E-Rate Coordinator.Plans, configures, installs and supports internet working connections between the school LAN and the WAN for school access to the Internet and the Intranet. This includes routing configurations and setting up and support of Internet services such as VPN, DNS, NAT, DHCP, Network Security System, Network Management System, etc. Ensures ARIN registration for IP and ASN is kept up to date along with the DOE's point of presence (POP). Advises and provides recommendations for network design implementations based on the school's curriculum, security, and instructional goals and objectives. Plans, designs, and develops project plans for implementation, upgrade, and enhancement of the Department's WAN for data, video and voice for all public schools and offices. Coordinates activities with other state agencies and affected schools as well as communicate to leadership and stakeholders on any WAN outages.Develops procedural manuals, guidelines and practices necessary for successful implementation and operations of the telecommunications systems. Participates in establishing, reviewing, and updating the Department's networking policies, standards, and procedures for the installation and operation of telecommunication networks, including connectivity for wide area networks, video networks, and data networks. These reviews are based on the current and emerging technologies and their potential benefit to the educational objectives and administrative needs of our schools.Researches, reviews, analyzes and assesses emerging telecommunications technologies and services possible applications and practices to improve student performance. Informs and advises schools of possible use of these technologies to achieve their instructional and administrative objectives. Provides consulting, training, in-service workshops, and services as an instructional resource to teachers, administrators, staff, and students in the areas of: WAN fundamentals, design considerations, network installation and upgrade processes and procedures, effective network usage practices, troubleshooting procedures, and the effective use of technology and telecommunications to enhance learning and teaching. Develops training materials related to planning and operating telecommunications networks.Performs other related duties as assigned.
Minimum Qualifications
Education:
Graduation from an accredited college or university with a bachelor's degree in electronics, electrical engineering, information and computer science, or business administration specializing in information systems management or related field.
Education Substitutions:
1) Bachelor's degree from an accredited college or university in any field plus two (2) additional years of relevant on-the-job training in telecommunication network systems as described below; 2) Six (6) excess years of job experience related to telecommunication systems and extensive work with routing protocols and network communications may be used in lieu of a Bachelor's degree from an accredited college or university.Experience:
Six (6) years of responsible professional work experience in telecommunication network planning, designing and installation including WAN and LAN networking technology planning & implementation and information technology application development, implementation & management, of which two (2) years shall have been in an education agency, program or system.
Experience Substitution:
Master's degree in a major listed above or related field may be used to satisfy two (2) years of required professional work experience.
Desired Experience:
Telecommunication network configuration and installation of data, voice, and video network systems. Combined Education and Experience: An equivalent combination of education and experience may be acceptable as determined by the Department. Substitutions can be considered for the requirement of experience in an education program, agency, or system.Knowledge
: Basic principles, theories and practices of information technology, operation and management of computing and networking systems, computer and network security, telecommunications network planning, designing, installation for voice, data and video applications; understanding of telecommunication network installation and operation, EIA/TIA telecommunication cabling and pathway standards; understanding of Internet protocols, services and technologies; principles and practices of supervision; laws, rules, regulations and administrative procedures applicable to the area of assignment.
Desired Knowledge:
Understanding and kept up to date on WAN standards, routing protocols, dense wavelength division multiplexing, network operating systems, Internet standards and protocols, Internet services, network service management standards and protocols, and video network standards and protocols.Ability to:
Perform full range of telecommunication services in the area or areas of assignment; communicate effectively with others orally and in writing; operate telecommunication, computer and other business equipment; maintain awareness of development in telecommunications technology.
Desired Ability to:
Provide training for school staff and students in the use of technologies to enhance learning.Supplemental Information
SALARY RANGE:
EOSR-7, $110,136 to $155,904.
Department of Education certificated employees will be placed on the salary range in accordance with Department regulations.
All others will be placed on the first step of $110,136.
WORK YEAR AND BENEFITS:
This appointment will be on a 12-month basis with vacation and sick leave provided according to applicable regulations.
POSTING CYCLE:
Vacant or unfilled positions may be internally and/or externally advertised on the 1st and/or 16th of any calendar month.
HOW TO APPLY:
All materials submitted become the property of the Hawaii Department of Education and will not be returned to applicant.
Visit the Hawaii Department of Education career page, listed below. Click on the title of the position you are interested in and click on the green APPLY button in the top righthand corner. Provide all relevant information for consideration including but not limited to your education, work experience, and certificates. It is optional to include a "Personal Statement" of what you can contribute to this specific position.
http://www.schooljobs.com/careers/hawaiipublicschools
Official transcripts (if not on file) must be submitted at the time of an official offer of employment. Transcripts may be sent by U.S. mail to the Office of Talent Management/EO Recruitment, P.O. Box 2360, Honolulu, HI 96804.
After you submit your online application, you will receive a system generated email acknowledging receipt of your application.
APPROVED:
Sean Bacon
Assistant Superintendent
Office of Talent Management
Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
12-month certificated employees enjoy a range of competitive benefits:
Holidays:
Employees observe paid holidays during the school year provided that all conditions under the respective collective bargaining agreement are met.Vacation:
12-month certificated employees earn 21 days per year.Sick Leave:
12-month certificated employees earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits.Health Insurance:
If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.Group Life Insurance:
The State provides a free life insurance policy for employees and retirees.Premium Conversion Plan:
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.Flexible Spending Accounts:
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.Retirement Plan:
The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.Tax Shelter Annuity (TSA):
If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.Deferred Compensation:
The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.Temporary Disability Insurance:
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.Social Security:
As an employer, the State also contributes to an employee's social security account.Workers' Compensation:
If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation.Union & Collective Bargaining:
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.
$107,345.00 - $151,953.00 Annually
Location :
Honolulu, HI 96821
Job Type:
Full-time 12-month
Job Number:
2024-02232
District / Complex Area:
EO / OITS / Enterprise Infrastr Svcs
School / Office:
EO / Enterprise Infrastr Svcs
Opening Date:
07/16/2024
Closing Date:
8/14/2024 11:59 PM Hawaii
Position %:
100%
Description
APPLICANTS MAY BE EDUCATIONAL OFFICERS, TEACHERS AND OTHER QUALIFIED INDIVIDUALS
TYPE OF APPOINTMENT ISSUED:
This position is included in the Educational Officers' Bargaining Unit and will be filled as a clear line appointment.
A WRITTEN EXAMINATION/ASSIGNMENT MAY BE ADMINISTERED TO HELP DETERMINE POSSESSION OF THE KNOWLEDGE AND ABILITIES PORTIONS OF THE MINIMUM QUALIFICATION REQUIREMENTS.
Examples of Duties
Under the general supervision of the Telecommunication Director of the Enterprise Infrastructure Services Branch, the Telecomm Network Specialist II:
Manages the installation, configuration and operation of the Department's wide area network (WAN) for data, video, and voice for all remote school/office sites and central communications center sites in accordance with school technology plans, industry/building standards, and department requirements. Manages daily operations and routing of the networks, manages telecommunication network services provided by telecommunications service providers and product vendors. Oversees performance of the Internet backbone access network through the commercial network service provider and plans, coordinates, manages and maintains the statewide backbone networks, such as the State's Institutional Network (I-Net), in coordination with the other state agencies.Manages the Department's enterprise WAN monitoring and management systems to support acceptable network performance, network control and management of multi-vendor network systems. Communicates to the Director the status of the network and their issues, identification of root causes, and plans for corrective actions. This includes troubleshooting and optimizing the network connectivity and bandwidth between sites by working with service and equipment vendors as well as other staff. Develops network performance standards and test procedures to evaluate network service providers' service level and network products to ensure effective network performance and proper operations. Evaluates the performance of the Department's existing networks, develops plans for performance improvements, upgrades, and enhancements to meet the school's educational needs as it relates to the implementation of technology applications to improve student performance and enhance administrative functionality.Evaluates telecommunications hardware, software and services. Develops specifications for competitive bidding and participates in evaluation of bids and selection of appropriate vendors and network transport service providers. Plans, prepares, and keeps track of budget spending for equipment purchasing and circuit costs. Optimize and applies for federal funding sources such as E-rate for equipment and service purchases. Provides the Department with the strategic direction, filing, and administration of the E-rate program and intercedes on E-Rate issues and objectives as the Hawaii State E-Rate Coordinator.Plans, configures, installs and supports internet working connections between the school LAN and the WAN for school access to the Internet and the Intranet. This includes routing configurations and setting up and support of Internet services such as VPN, DNS, NAT, DHCP, Network Security System, Network Management System, etc. Ensures ARIN registration for IP and ASN is kept up to date along with the DOE's point of presence (POP). Advises and provides recommendations for network design implementations based on the school's curriculum, security, and instructional goals and objectives. Plans, designs, and develops project plans for implementation, upgrade, and enhancement of the Department's WAN for data, video and voice for all public schools and offices. Coordinates activities with other state agencies and affected schools as well as communicate to leadership and stakeholders on any WAN outages.Develops procedural manuals, guidelines and practices necessary for successful implementation and operations of the telecommunications systems. Participates in establishing, reviewing, and updating the Department's networking policies, standards, and procedures for the installation and operation of telecommunication networks, including connectivity for wide area networks, video networks, and data networks. These reviews are based on the current and emerging technologies and their potential benefit to the educational objectives and administrative needs of our schools.Researches, reviews, analyzes and assesses emerging telecommunications technologies and services possible applications and practices to improve student performance. Informs and advises schools of possible use of these technologies to achieve their instructional and administrative objectives. Provides consulting, training, in-service workshops, and services as an instructional resource to teachers, administrators, staff, and students in the areas of: WAN fundamentals, design considerations, network installation and upgrade processes and procedures, effective network usage practices, troubleshooting procedures, and the effective use of technology and telecommunications to enhance learning and teaching. Develops training materials related to planning and operating telecommunications networks.Performs other related duties as assigned.
Minimum Qualifications
Education:
Graduation from an accredited college or university with a bachelor's degree in electronics, electrical engineering, information and computer science, or business administration specializing in information systems management or related field.
Education Substitutions:
1) Bachelor's degree from an accredited college or university in any field plus two (2) additional years of relevant on-the-job training in telecommunication network systems as described below; 2) Six (6) excess years of job experience related to telecommunication systems and extensive work with routing protocols and network communications may be used in lieu of a Bachelor's degree from an accredited college or university.Experience:
Six (6) years of responsible professional work experience in telecommunication network planning, designing and installation including WAN and LAN networking technology planning & implementation and information technology application development, implementation & management, of which two (2) years shall have been in an education agency, program or system.
Experience Substitution:
Master's degree in a major listed above or related field may be used to satisfy two (2) years of required professional work experience.
Desired Experience:
Telecommunication network configuration and installation of data, voice, and video network systems. Combined Education and Experience: An equivalent combination of education and experience may be acceptable as determined by the Department. Substitutions can be considered for the requirement of experience in an education program, agency, or system.Knowledge
: Basic principles, theories and practices of information technology, operation and management of computing and networking systems, computer and network security, telecommunications network planning, designing, installation for voice, data and video applications; understanding of telecommunication network installation and operation, EIA/TIA telecommunication cabling and pathway standards; understanding of Internet protocols, services and technologies; principles and practices of supervision; laws, rules, regulations and administrative procedures applicable to the area of assignment.
Desired Knowledge:
Understanding and kept up to date on WAN standards, routing protocols, dense wavelength division multiplexing, network operating systems, Internet standards and protocols, Internet services, network service management standards and protocols, and video network standards and protocols.Ability to:
Perform full range of telecommunication services in the area or areas of assignment; communicate effectively with others orally and in writing; operate telecommunication, computer and other business equipment; maintain awareness of development in telecommunications technology.
Desired Ability to:
Provide training for school staff and students in the use of technologies to enhance learning.Supplemental Information
SALARY RANGE:
EOSR-7, $110,136 to $155,904.
Department of Education certificated employees will be placed on the salary range in accordance with Department regulations.
All others will be placed on the first step of $110,136.
WORK YEAR AND BENEFITS:
This appointment will be on a 12-month basis with vacation and sick leave provided according to applicable regulations.
POSTING CYCLE:
Vacant or unfilled positions may be internally and/or externally advertised on the 1st and/or 16th of any calendar month.
HOW TO APPLY:
All materials submitted become the property of the Hawaii Department of Education and will not be returned to applicant.
Visit the Hawaii Department of Education career page, listed below. Click on the title of the position you are interested in and click on the green APPLY button in the top righthand corner. Provide all relevant information for consideration including but not limited to your education, work experience, and certificates. It is optional to include a "Personal Statement" of what you can contribute to this specific position.
http://www.schooljobs.com/careers/hawaiipublicschools
Official transcripts (if not on file) must be submitted at the time of an official offer of employment. Transcripts may be sent by U.S. mail to the Office of Talent Management/EO Recruitment, P.O. Box 2360, Honolulu, HI 96804.
After you submit your online application, you will receive a system generated email acknowledging receipt of your application.
APPROVED:
Sean Bacon
Assistant Superintendent
Office of Talent Management
Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
12-month certificated employees enjoy a range of competitive benefits:
Holidays:
Employees observe paid holidays during the school year provided that all conditions under the respective collective bargaining agreement are met.Vacation:
12-month certificated employees earn 21 days per year.Sick Leave:
12-month certificated employees earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits.Health Insurance:
If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.Group Life Insurance:
The State provides a free life insurance policy for employees and retirees.Premium Conversion Plan:
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.Flexible Spending Accounts:
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.Retirement Plan:
The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.Tax Shelter Annuity (TSA):
If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.Deferred Compensation:
The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.Temporary Disability Insurance:
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.Social Security:
As an employer, the State also contributes to an employee's social security account.Workers' Compensation:
If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation.Union & Collective Bargaining:
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.