MAX - Senior Product Designer

*Hybrid Contract-to-Hire Opportunity*

Lighthouse Technology Services is partnering with our client to fill their Senior Product Designer role! This is a 6 month contract-to-hire opportunity and will be onsite 3 days per week in Charlotte, North Carolina. This role will be a W2 employee of Lighthouse Technology Services.

Position Overview:

This is an opportunity to do highly impactful work on innovating processes and user workflows on SAP software for enterprise-level tasks, with specific areas of focus such as sales, invoicing, financial reporting, etc. In this role, you will have a close partnership with operators (end-users) and a cross-functional agile team to help influence the roadmap, product strategy, and the User Experience. You will collaborate and work closely with the Service Design Manager and development team to solve problems and work on scaling the product together.

What You'll Be Doing:

•Empathize - Willingness to immerse into the user's context, learning their internal processes, such as how they conduct financial reporting, procurement, invoicing and others, to gain deep empathy for their challenges and opportunities.

•Simplify - Translate opportunities and needs into simplified ways to get the jobs done on SAP S4/Hana while taking into account their offline workflows and activities.

•Communicate - Mock-up Lo-Fi "To-Be" user interfaces (UIs) using SAP Fiori, assembling components as necessary to communicate design intent.

•Flexible - Customize and finalize UIs using existing components out of the box or create new ones if necessary, including minor modifications when required.

•Test - Perform UI testing with actual users using tools like SAP's Build Me and/or Figma.

•Collaborate - Iterate on UI designs based on feedback from multiple stakeholders and user studies, ensuring continuous improvement and alignment with user needs.

•Advocate - Be the key person to foster consistent user experience in the organization, across our entire product suite, paving the way for elevated interactions that will redefine user engagement with our software.

•Relationships - Build relationships with the cross-functional partners such as Design, Product Management, Engineering

What You'll Need to Have:

•SAP and/or ERP Experience

•Experienced in SAP/Fiori or other ERP/SaaS products (e.g. Salesforce etc)

•Experience in designing out-of-the-box Enterprise Level ERP Systems for large-scale implementation

•Designer with a Product-thinking mindset who thinks through downstream operational implications when designing products and features.

•Advanced knowledge of UXR and User-testing methodologies

•Visualize experience concepts through the creation of wireframes, mockups, user & process flows, and prototypes

•Document UI component library and specifications that outlines the rules and guidance for experiences delivered along with refinements when necessary About You

•Expert in basic design research methods to gain deep user-empathy

•7+ years of experience in UX and product design

•Experience working with cross-functional teams - partnering with product and development to oversee the user experience from conception to launch to learn

•Education in Interaction Design, Computer Science or similar

•A strong portfolio showcasing foundational understanding of UX and UI design, thought process and how you've contributed to solving specific problems with functional designs

•Experience with prototyping to explore and convey design solutions

•Proficiency in industry-standard design software (e.g., Figma, Miro, etc...)

•Experience using, building, design systems and UI component libraries

•Experience with information visualization and design.

•Proficiency with the full-stack of design tools, from conception to deliver

Pay Rate:

$75-$82/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

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