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Aditi Consulting

Sr. Service Designer

Aditi Consulting, San Jose, California, United States, 95199


Your Day-to-Day:

Lead in identifying and solving complex customer problems, proactively addressing gaps in the customer journey, and defining their needs through comprehensive user research and data insights.Utilize insights effectively to shape customer-centric product strategies, influencing product direction and driving meaningful impact on the overall user experience.Act as a vital liaison between design, product management, and engineering teams, facilitating effective collaboration and communication across all stakeholders.Present compelling design rationale and skillfully negotiate for user needs, leveraging strong communication skills to articulate design concepts and persuasively influence decision-making processes.Demonstrate mastery in design tools and techniques, consistently producing work that sets the standard for others and actively contributing to the evolution of design processes and methodologies within the organization.Independently manage intricate projects from inception to completion, overseeing all aspects of project execution and ensuring the successful delivery of high-quality design solutions.Drive strategic change initiatives, advocating for user-centric approaches, improving workflows, and implementing new technologies to enhance the overall user experience.Effectively articulate the ROI of design decisions to stakeholders at all levels, demonstrating the value of design in driving business outcomes and fostering stakeholder buy-in and support.

What You Need to Bring:

Bachelor's degree with 6-10 years or Master's degree with 4-5 years of experience in design, research, or related fields, demonstrating a proven track record of leadership and impact in previous roles.Extensive experience designing products and platforms, including native apps, with a focus on delivering exceptional user experiences for both consumer and enterprise audiences, including expertise in systems design.Knowledge or expertise in financial services or adjacent fields is highly advantageous, demonstrating an understanding of industry-specific challenges and opportunities.Proficiency with standard design and prototyping tools like Figma, Miro, Asana, and similar platforms, with the ability to leverage these tools effectively to drive design excellence and innovation.Demonstrated curiosity and a passion for pushing boundaries, delighting customers, and delivering meaningful impact, with a strong drive to continuously learn and grow.

Top 3 Hard Skills:

Figma experienceUnderstand design thinkingAbility to breakdown ambiguous product requirements into actionable design principles (end to end experience)

Compensation:The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements).

Benefits and Ancillaries:Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.

Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.