RR Donnelley
Reprographics Associate
RR Donnelley, San Francisco, California, United States, 94199
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.This position is for 2nd shift - working any 9 hour period between 1pm & 12amJob Description The core role of the Reprographics Associate is to support various services of the account which may include but are not limited to reprographics, binding services, mail services, conference room, and facilities services.
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Responsibilities:Accurately log all job requests and communicate, in a timely manner, with clientsCreate, modify, assemble, and bind documents, and prepare reportsPerform general clerical duties in connection with the Reprographics Department's needsQuality check all work products to ensure accuracy and completion of all client specificationsArrange for delivery of printed materials, per client instructions, using overnight and local courier servicesPerform key ops procedures on office reprographics equipmentTroubleshoot problems with reprographics equipment and place service calls as neededEnsure the confidential integrity of the workspace and projects in progressWork on special projects as designated by the client and/or RRD managementMaintain inventory of office supplies needed for Reprographics work, i.e. paper, toner, etc.Communicate consistently with management on projects or equipment-related mattersPerform other duties as needed, at the siteHandling of supplies (this includes all the supplies for the daily operations of the SF office. Which includes ordering toner, paper, pens/pencils, binding items, coversheets, notepads & etc for the entire office. The associate should also track the inventory & reorder as needed to maintain constant workable levels to support the daily operations of the SF office)Qualifications
High School Diploma or GED required2 or more years experience in a customer service function in a relatable industryIntermediate to Advanced skills in Microsoft Word, Excel, and PowerPointAbility to quickly learn proprietary systemsStrong computer literacy and ability to work in a team environment"Can do" attitude to provide premier service to clientsDesire to train across multiple job functionsAbility to handle highly confidential informationAdditional Information All your information will be kept confidential according to EEO guidelines.
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Want to apply Read all the information about this position below, then hit the apply button.
Responsibilities:Accurately log all job requests and communicate, in a timely manner, with clientsCreate, modify, assemble, and bind documents, and prepare reportsPerform general clerical duties in connection with the Reprographics Department's needsQuality check all work products to ensure accuracy and completion of all client specificationsArrange for delivery of printed materials, per client instructions, using overnight and local courier servicesPerform key ops procedures on office reprographics equipmentTroubleshoot problems with reprographics equipment and place service calls as neededEnsure the confidential integrity of the workspace and projects in progressWork on special projects as designated by the client and/or RRD managementMaintain inventory of office supplies needed for Reprographics work, i.e. paper, toner, etc.Communicate consistently with management on projects or equipment-related mattersPerform other duties as needed, at the siteHandling of supplies (this includes all the supplies for the daily operations of the SF office. Which includes ordering toner, paper, pens/pencils, binding items, coversheets, notepads & etc for the entire office. The associate should also track the inventory & reorder as needed to maintain constant workable levels to support the daily operations of the SF office)Qualifications
High School Diploma or GED required2 or more years experience in a customer service function in a relatable industryIntermediate to Advanced skills in Microsoft Word, Excel, and PowerPointAbility to quickly learn proprietary systemsStrong computer literacy and ability to work in a team environment"Can do" attitude to provide premier service to clientsDesire to train across multiple job functionsAbility to handle highly confidential informationAdditional Information All your information will be kept confidential according to EEO guidelines.
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