Wells Fargo
Senior Product Designer - ATM
Wells Fargo, San Francisco, California, United States, 94199
Experience Design at Wells Fargo
We are on a mission to build the best digital experience delivering customer joy in the financial space. As part of the Experience Design team at Wells Fargo, you will be fueled by exceptional thought leadership, subject matter experts and world class talent.
About this role:
This is a Senior Product Design role for Consumer Digital Channels. Learn more about the career areas and lines of business at wellsfargojobs.com.
The Wells Fargo Experience Design (XD) team designs experiences that people love and confidently engage to improve their financial lives. We work closely with Technology and Product Management to ensure we are problem-driven (versus solution) and customer-first. While we have individual expertise across product design, research, content strategy, and design operations, we all operate as empowered leaders with strong design rationale. As a team, we care about each other yet believe in radical candor, want to have fun while we work, and are obsessed with what's most important to our 30+ million customers and incorporating their voices into every decision!
This Senior Product Designer will be responsible for the WF ATM channel and it's natural intersection with Branch and Digital experiences. a major area of work (Payments, Research and Apply, Core Banking, etc.), and, in partnership with Product Management and Engineering Leadership, establishes you will establish the vision, direction, and plans for delivering the end-to-end experience.
In this role, you will:
Develop and execute customer experience solutions for the WF ATM channel and naturally intersecting branch and digital experiences online applications and websites
Manage the design, creation, and production of customers experience elements from product concept through completion, including product updates and revisions
Develop and execute customer experience solutions by employing a broad array of user centered design tools including: customer experience brief, site strategy, wireframes or visual mockups, site layouts, site maps, taxonomies navigation schematics, task flows, design briefs, key screens, templates, prototypes
Review and analyze high profile or complex projects and may lead projects or teams of user centered design specialists
Develop new research and tests theories that lead to alternative, leading edge design solutions
Analyze relevant internal and external sites and consult standards and guidelines as well as policies to determine best practices
Exercise independent judgment to guide risk deliverables
Design, develop, test, and refine prototypes
Resolve moderately complex issues
Lead team to meet key milestone deliverables while leveraging solid understanding of business, user, and technical requirements
Create and monitor schedules to ensure timely effective program execution
Develop and oversee planning and execution of projects, production schedules, and quality assurance
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Hands on experience designing UX and UI in Figma
Comfort presenting to all levels of seniority
Comfortable with ambiguity and able to shape and drive work independently
Exceptional visual design skills showcasing your ability to solve for complex problems in a delightful way
Ability to consistently articulate a strong design rationale; storytelling skills that compel stakeholders
Required Qualifications, US:
4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2-3 years focus on Digital Application design
Hands on experience designing UX and UI in Figma
Desired Qualifications:
Experience presenting to and influencing product owners and technology stakeholders in a matrixed organization.
Creating omni/multi-channel experience designs that include customer facing digital experiences and technology in physical locations (retail stores, bank branches, etc.)
Creating user experience solutions for in-person collaborative digital experiences (2 or more individuals in the same location utilizing technology collaboratively)
Basic understanding of print design principles and deliverables (to support ATM decal production)
Job Expectations:
This position is a hybrid work model and will not be a telecommute position, must be willing to work out of the San Francisco Bay Area, CA approximately 3 days a week
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $179,200.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Posting End Date:
29 Aug 2024
*** Job posting may come down early due to volume of applicants.**
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Company:
WELLS FARGO BANK
Req Number:
R-381159-1
Updated:
Sat Jul 27 00:56:23 UTC 2024
Location:
SAN FRANCISCO,California
We are on a mission to build the best digital experience delivering customer joy in the financial space. As part of the Experience Design team at Wells Fargo, you will be fueled by exceptional thought leadership, subject matter experts and world class talent.
About this role:
This is a Senior Product Design role for Consumer Digital Channels. Learn more about the career areas and lines of business at wellsfargojobs.com.
The Wells Fargo Experience Design (XD) team designs experiences that people love and confidently engage to improve their financial lives. We work closely with Technology and Product Management to ensure we are problem-driven (versus solution) and customer-first. While we have individual expertise across product design, research, content strategy, and design operations, we all operate as empowered leaders with strong design rationale. As a team, we care about each other yet believe in radical candor, want to have fun while we work, and are obsessed with what's most important to our 30+ million customers and incorporating their voices into every decision!
This Senior Product Designer will be responsible for the WF ATM channel and it's natural intersection with Branch and Digital experiences. a major area of work (Payments, Research and Apply, Core Banking, etc.), and, in partnership with Product Management and Engineering Leadership, establishes you will establish the vision, direction, and plans for delivering the end-to-end experience.
In this role, you will:
Develop and execute customer experience solutions for the WF ATM channel and naturally intersecting branch and digital experiences online applications and websites
Manage the design, creation, and production of customers experience elements from product concept through completion, including product updates and revisions
Develop and execute customer experience solutions by employing a broad array of user centered design tools including: customer experience brief, site strategy, wireframes or visual mockups, site layouts, site maps, taxonomies navigation schematics, task flows, design briefs, key screens, templates, prototypes
Review and analyze high profile or complex projects and may lead projects or teams of user centered design specialists
Develop new research and tests theories that lead to alternative, leading edge design solutions
Analyze relevant internal and external sites and consult standards and guidelines as well as policies to determine best practices
Exercise independent judgment to guide risk deliverables
Design, develop, test, and refine prototypes
Resolve moderately complex issues
Lead team to meet key milestone deliverables while leveraging solid understanding of business, user, and technical requirements
Create and monitor schedules to ensure timely effective program execution
Develop and oversee planning and execution of projects, production schedules, and quality assurance
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Hands on experience designing UX and UI in Figma
Comfort presenting to all levels of seniority
Comfortable with ambiguity and able to shape and drive work independently
Exceptional visual design skills showcasing your ability to solve for complex problems in a delightful way
Ability to consistently articulate a strong design rationale; storytelling skills that compel stakeholders
Required Qualifications, US:
4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2-3 years focus on Digital Application design
Hands on experience designing UX and UI in Figma
Desired Qualifications:
Experience presenting to and influencing product owners and technology stakeholders in a matrixed organization.
Creating omni/multi-channel experience designs that include customer facing digital experiences and technology in physical locations (retail stores, bank branches, etc.)
Creating user experience solutions for in-person collaborative digital experiences (2 or more individuals in the same location utilizing technology collaboratively)
Basic understanding of print design principles and deliverables (to support ATM decal production)
Job Expectations:
This position is a hybrid work model and will not be a telecommute position, must be willing to work out of the San Francisco Bay Area, CA approximately 3 days a week
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $179,200.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Posting End Date:
29 Aug 2024
*** Job posting may come down early due to volume of applicants.**
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Company:
WELLS FARGO BANK
Req Number:
R-381159-1
Updated:
Sat Jul 27 00:56:23 UTC 2024
Location:
SAN FRANCISCO,California