Hyatt
Director of Sales & Marketing
Hyatt, Columbus, Ohio, United States, 43224
Description:
DIRECTOR OF SALES AND MARKETING, FIND YOUR PLACE AT Hyatt Regency Columbus:
Join a family that values respect, integrity, inclusion, empathy, experimentation, and wellbeing. At Hyatt, diversity, equity, and inclusion are at the core of our purpose,
to care for people, so they can be their best
.
Located within walking distance of Nationwide Arena, the trendy Arena District, and the Short North Arts District,
Hyatt Regency Columbus
redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to vibrant downtown districts, ours is the hotel in which to meet and play in central Columbus.
The Director of Sales and Marketing has direct oversight of the Sales and Marketing operations of the hotel. This role leads the development and implementation of both short-term and long-term strategies in all sales and marketing channels to achieve hotel’s revenue goals and increase market share performance. We are looking for an innovative and proactive approach to sales generation to drive our hotel’s performance.
Are you ready?
What does the ROLE entail?
Direct leadership of the Sales Team. The DOSM has responsibility of the Sales and Marketing Budget/P&L inclusive to the revenue forecasting, advertising, marketing, public relations, developing, and writing business plans, and ownership engagement.
Developing, implementing, and monitoring the hotel’s sales strategy to achieve and exceed forecasted revenue targets in Rooms, Food and Beverage and all other revenue-generating departments.
Ability to understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.
Integral part of the hotel’s strategy team; must be a dynamic and innovative thinker for optimal impact.
Managing recruitment and hiring of sales team, training, managing and coaching managers in their selling and relationship process in order to meet company goals and maximize hotel revenues.
Train and monitor the group contractual agreement process, business evaluation, rate quotes, reactive and proactive business efforts.
Direct leadership of the marketing, communications and agency partners; Confident and knowledgeable in public relations and marketing strategies to drive direct business while supporting and developing the marketing team.
Design, implement, and facilitate the annual marketing plan for the hotel. Identifying the challenges in each year throughout the booking cycle and developing a plan with tactics to address the concerns.
Develop marketing materials and strategic road maps for the hotel. Ensure implementation and oversee execution.
Devise new ways to expand the client base through prospecting, marketing and cultivating key relationships.
Attend major travel, trade and corporate functions and conduct sales trips based on business priorities, which may include travel on weekends and evening events.
Building and maintaining strong client relations and developing accounts to increase market share across all revenue streams – locally, nationally, and internationally.
Manage the hotel sales contracts and achievement of the hotel revenue plan.
Create and present Hotel’s results in asset management meetings.
Interact with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation.
Perform any other job-related duties as assigned.
What’s in it for YOU?
Wellbeing:
Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose
Free and discounted hotel rooms at Hyatt Hotels world-wide.
Free and discounted flight program.
To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
Social Activities; Team building outings, Sports/wellbeing activities
Hotel gym access
Health, Dental, Vision Insurance eligibility after 30 days of employment
Paid time off including wellbeing days and paid vacation.
Development:
Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best
Education assistance toward professional and personal growth and development
Inclusion:
Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all
The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ Equality in 2022, for the 18 th consecutive year
Focus on Diversity, Equity and Inclusion within our team through employee support groups (Hyatt BLACK, HyPride, & Women@Hyatt), workshops and classroom trainings
Our Vision:Our commitment is to create an environment where people can bring their whole self to work each day – so they can
be their best
and perform at their best so they can better care for others
When we say
people
, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic.
Qualifications:
Your EXPERIENCE:
A minimum of 7 years of previous progressive hotel sales and leadership experience in an upscale hotel. Hyatt experience is preferred.
Must be a caring leader that builds trust and engagement by cultivating genuine relationships.
Excellent analytical, sales and negotiating skills with an established history of driving results
Outstanding customer relations, communication, presentation, and organizational skills are of utmost importance
Proven sales experience with the ability to lead, guide, and achieve revenue goals.
Bachelor’s Degree in Business Administration or Hotel/Hospitality is preferred
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
Clear, concise written and verbal communication skills in English
Must be proficient in general computer knowledge, including Microsoft Word, Excel & PowerPoint
Your MINDSET:
A motivational leader with a passion for leading others to success
A passion for meeting goals and exceeding expectations
An authentic representative of the company to customers, employees, and the public
A team player with a love for customer service
A true support for our clients and customers
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Are
WE
what
YOU
are looking for?
If the answer is
YES
, then please click the link and apply!
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Primary Location:
US-OH-Columbus
Organization:
Hyatt Regency Columbus
Pay Basis:
Yearly
Job Level:
Full-time
Job:
Sales
Req ID:
COL004252
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
DIRECTOR OF SALES AND MARKETING, FIND YOUR PLACE AT Hyatt Regency Columbus:
Join a family that values respect, integrity, inclusion, empathy, experimentation, and wellbeing. At Hyatt, diversity, equity, and inclusion are at the core of our purpose,
to care for people, so they can be their best
.
Located within walking distance of Nationwide Arena, the trendy Arena District, and the Short North Arts District,
Hyatt Regency Columbus
redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to vibrant downtown districts, ours is the hotel in which to meet and play in central Columbus.
The Director of Sales and Marketing has direct oversight of the Sales and Marketing operations of the hotel. This role leads the development and implementation of both short-term and long-term strategies in all sales and marketing channels to achieve hotel’s revenue goals and increase market share performance. We are looking for an innovative and proactive approach to sales generation to drive our hotel’s performance.
Are you ready?
What does the ROLE entail?
Direct leadership of the Sales Team. The DOSM has responsibility of the Sales and Marketing Budget/P&L inclusive to the revenue forecasting, advertising, marketing, public relations, developing, and writing business plans, and ownership engagement.
Developing, implementing, and monitoring the hotel’s sales strategy to achieve and exceed forecasted revenue targets in Rooms, Food and Beverage and all other revenue-generating departments.
Ability to understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.
Integral part of the hotel’s strategy team; must be a dynamic and innovative thinker for optimal impact.
Managing recruitment and hiring of sales team, training, managing and coaching managers in their selling and relationship process in order to meet company goals and maximize hotel revenues.
Train and monitor the group contractual agreement process, business evaluation, rate quotes, reactive and proactive business efforts.
Direct leadership of the marketing, communications and agency partners; Confident and knowledgeable in public relations and marketing strategies to drive direct business while supporting and developing the marketing team.
Design, implement, and facilitate the annual marketing plan for the hotel. Identifying the challenges in each year throughout the booking cycle and developing a plan with tactics to address the concerns.
Develop marketing materials and strategic road maps for the hotel. Ensure implementation and oversee execution.
Devise new ways to expand the client base through prospecting, marketing and cultivating key relationships.
Attend major travel, trade and corporate functions and conduct sales trips based on business priorities, which may include travel on weekends and evening events.
Building and maintaining strong client relations and developing accounts to increase market share across all revenue streams – locally, nationally, and internationally.
Manage the hotel sales contracts and achievement of the hotel revenue plan.
Create and present Hotel’s results in asset management meetings.
Interact with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation.
Perform any other job-related duties as assigned.
What’s in it for YOU?
Wellbeing:
Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose
Free and discounted hotel rooms at Hyatt Hotels world-wide.
Free and discounted flight program.
To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
Social Activities; Team building outings, Sports/wellbeing activities
Hotel gym access
Health, Dental, Vision Insurance eligibility after 30 days of employment
Paid time off including wellbeing days and paid vacation.
Development:
Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best
Education assistance toward professional and personal growth and development
Inclusion:
Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all
The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ Equality in 2022, for the 18 th consecutive year
Focus on Diversity, Equity and Inclusion within our team through employee support groups (Hyatt BLACK, HyPride, & Women@Hyatt), workshops and classroom trainings
Our Vision:Our commitment is to create an environment where people can bring their whole self to work each day – so they can
be their best
and perform at their best so they can better care for others
When we say
people
, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic.
Qualifications:
Your EXPERIENCE:
A minimum of 7 years of previous progressive hotel sales and leadership experience in an upscale hotel. Hyatt experience is preferred.
Must be a caring leader that builds trust and engagement by cultivating genuine relationships.
Excellent analytical, sales and negotiating skills with an established history of driving results
Outstanding customer relations, communication, presentation, and organizational skills are of utmost importance
Proven sales experience with the ability to lead, guide, and achieve revenue goals.
Bachelor’s Degree in Business Administration or Hotel/Hospitality is preferred
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
Clear, concise written and verbal communication skills in English
Must be proficient in general computer knowledge, including Microsoft Word, Excel & PowerPoint
Your MINDSET:
A motivational leader with a passion for leading others to success
A passion for meeting goals and exceeding expectations
An authentic representative of the company to customers, employees, and the public
A team player with a love for customer service
A true support for our clients and customers
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Are
WE
what
YOU
are looking for?
If the answer is
YES
, then please click the link and apply!
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Primary Location:
US-OH-Columbus
Organization:
Hyatt Regency Columbus
Pay Basis:
Yearly
Job Level:
Full-time
Job:
Sales
Req ID:
COL004252
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.