Wells Fargo
Senior Content Designer/UX Writer - Artificial Intelligence
Wells Fargo, New York, New York, us, 10261
About this role:
We're looking for a Senior Content Designer to write for Fargo, our AI-powered virtual assistant. Working in a fast-paced, collaborative team of UX designers, you will craft high-quality content that makes complex financial topics easy to understand. This role demands a healthy balance of flawless writing, strategic UX thinking, and passion for detail.
In this role, you will:
Write useful and friendly conversational responses for a wide variety of financial topics and tasks
Maintain detailed copy specifications (Excel) that serve as a source of truth for legal, translation, accessibility, and development partners
Actively collaborate with other writers: peer review/editing, workshopping, evolving our style guide
Collaborate with partners to analyze utterances (natural language processing) and craft experiences for normal, exception, and edge cases
Stay engaged to ensure designs are implemented correctly; help resolve issues and drive continuous improvement
Required Qualifications:
4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years as a digital content designer or similar experience
Qualities for success in this role:
Strong portfolio showcasing content and methods in successful digital projects
Clear, concise writing; flawless grammar, free of jargon
Experience writing for complex UX flows for financial services or similar
Creativity and a deep understanding of design principles, user experience, and storytelling
Outstanding communication and presentation skills; ability to effectively convey ideas and inspire support
Proficiency in design and collaboration tools such as Figma, Confluence and Jira; Excel or similar to deliver detailed copy specifications
Solid project management habits; ability to self-start, pivot quickly, balance multiple projects and meet tight deadlines
Strong analytical mindset; experience leveraging data to drive content choices and improvements
Fluency in content and conversation design trends, content strategy, and Design Thinking methods
Job Expectations:
Position is not eligible for visa sponsorship. This includes all candidates requiring immediate sponsorship of H1-B, TN or E-3 visas as well as future sponsorship of STEM (F-1/OPT) visas.
Candidate must be willing to work on site in one of our office locations: New York City, NY or Charlotte, NC are highly preferred. We will also consider candidates in San Francisco, CA.
Pay Range - New York, NY: $100,800 - $179,200 annual base salary
Pay Range - San Francisco, CA: : $100,800 - $179,200 annual base salary
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $179,200.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Posting End Date:
2 Aug 2024
*** Job posting may come down early due to volume of applicants.**
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Company:
WELLS FARGO BANK
Req Number:
R-383575-1
Updated:
Sat Jul 27 00:56:29 UTC 2024
Location:
NEW YORK,New York
We're looking for a Senior Content Designer to write for Fargo, our AI-powered virtual assistant. Working in a fast-paced, collaborative team of UX designers, you will craft high-quality content that makes complex financial topics easy to understand. This role demands a healthy balance of flawless writing, strategic UX thinking, and passion for detail.
In this role, you will:
Write useful and friendly conversational responses for a wide variety of financial topics and tasks
Maintain detailed copy specifications (Excel) that serve as a source of truth for legal, translation, accessibility, and development partners
Actively collaborate with other writers: peer review/editing, workshopping, evolving our style guide
Collaborate with partners to analyze utterances (natural language processing) and craft experiences for normal, exception, and edge cases
Stay engaged to ensure designs are implemented correctly; help resolve issues and drive continuous improvement
Required Qualifications:
4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years as a digital content designer or similar experience
Qualities for success in this role:
Strong portfolio showcasing content and methods in successful digital projects
Clear, concise writing; flawless grammar, free of jargon
Experience writing for complex UX flows for financial services or similar
Creativity and a deep understanding of design principles, user experience, and storytelling
Outstanding communication and presentation skills; ability to effectively convey ideas and inspire support
Proficiency in design and collaboration tools such as Figma, Confluence and Jira; Excel or similar to deliver detailed copy specifications
Solid project management habits; ability to self-start, pivot quickly, balance multiple projects and meet tight deadlines
Strong analytical mindset; experience leveraging data to drive content choices and improvements
Fluency in content and conversation design trends, content strategy, and Design Thinking methods
Job Expectations:
Position is not eligible for visa sponsorship. This includes all candidates requiring immediate sponsorship of H1-B, TN or E-3 visas as well as future sponsorship of STEM (F-1/OPT) visas.
Candidate must be willing to work on site in one of our office locations: New York City, NY or Charlotte, NC are highly preferred. We will also consider candidates in San Francisco, CA.
Pay Range - New York, NY: $100,800 - $179,200 annual base salary
Pay Range - San Francisco, CA: : $100,800 - $179,200 annual base salary
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $179,200.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Posting End Date:
2 Aug 2024
*** Job posting may come down early due to volume of applicants.**
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Company:
WELLS FARGO BANK
Req Number:
R-383575-1
Updated:
Sat Jul 27 00:56:29 UTC 2024
Location:
NEW YORK,New York