ACI
Entry Level Sales Marketing Assistant
ACI, Garden City, New York, United States, 11536
Job DescriptionJob Description
The Full-Time Sales & Marketing Assistant serves as a direct point of contact for individual consumers and businesses. As the Sales & Marketing Assistant, you will ensure all customers receive an above-average level of service, respond to inquiries about products, and are responsible for accurate data entry, including billing and pricing. The objective of this position is to meet the client's mission and goals, ultimately resulting in outstanding customer service.
**Sales & Marketing Assistant Tasks: **
Ability to interact with customers in a consistently positive and professional manner
Manage a high volume customer interactions
Identify customers' needs, clarify information, research every issue, and provide solutions
Ability to use customer service software to answer customer questions and enter orders
Handle all paperwork associated with customer transactions
Develop product knowledge to answer customer inquiries
Inform the customers of new products or special offers
Work in a well-organized manner
Support other positions as needed
Perform other tasks as assigned by the manager
**Sales & Marketing Assistant Skills/Qualifications: **
Excellent written and verbal communication skills
Microsoft Office experience required. CRM software preferred
Customer Service experience required.
POS system experience preferred
Must have good analytical and mathematical skills
Ability to multi-task, set priorities and manage time effectively
Knowledge of the food and beverage industry and products a plus
The applicant should display a positive and proactive attitude, organizational and problem-solving skills, the ability to prioritize and multitask and be an excellent communicator, both on paper and over the phone, as they will frequently deal with customers.
We are looking to fill this position immediately, therefore, candidates that are local to the area and able to interview as soon as possible are highly preferred.
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The Full-Time Sales & Marketing Assistant serves as a direct point of contact for individual consumers and businesses. As the Sales & Marketing Assistant, you will ensure all customers receive an above-average level of service, respond to inquiries about products, and are responsible for accurate data entry, including billing and pricing. The objective of this position is to meet the client's mission and goals, ultimately resulting in outstanding customer service.
**Sales & Marketing Assistant Tasks: **
Ability to interact with customers in a consistently positive and professional manner
Manage a high volume customer interactions
Identify customers' needs, clarify information, research every issue, and provide solutions
Ability to use customer service software to answer customer questions and enter orders
Handle all paperwork associated with customer transactions
Develop product knowledge to answer customer inquiries
Inform the customers of new products or special offers
Work in a well-organized manner
Support other positions as needed
Perform other tasks as assigned by the manager
**Sales & Marketing Assistant Skills/Qualifications: **
Excellent written and verbal communication skills
Microsoft Office experience required. CRM software preferred
Customer Service experience required.
POS system experience preferred
Must have good analytical and mathematical skills
Ability to multi-task, set priorities and manage time effectively
Knowledge of the food and beverage industry and products a plus
The applicant should display a positive and proactive attitude, organizational and problem-solving skills, the ability to prioritize and multitask and be an excellent communicator, both on paper and over the phone, as they will frequently deal with customers.
We are looking to fill this position immediately, therefore, candidates that are local to the area and able to interview as soon as possible are highly preferred.
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\ #LI-Onsite _