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Intuit

Group Marketing Manager, Web Operations

Intuit, Mountain View, California, us, 94039


Overview

Come join the Consumer Group’s Marketing Operations team as a Group Marketing Manager, Web Operations playing a crucial role to deliver web marketing experiences to our TurboTax customers. You will lead a team of web front end developers and web authors that build web pages, experiments and personalization. As a key leader, you will be responsible for managing a team of web front end developers and web authors that create web experiences serving over 50M consumers and businesses, offering a full range of tax solutions from Do-It-Yourself to Full-Service.

What you'll bring

10+ years of experience in web development and various content management systems as well CSS, HTML and JavaScript

Proven track record of managing a team in a geographically dispersed team across India and Pacific Time zones

Deep expertise in Agile software development methodology and JIRA usage for creating epics, stories and triaging work

Forward thinker of AI, machine learning and deep learning technologies to bring efficiencies

Excellent oral and written communications to simply communicate complex requirements, presenting, meeting facilitation, negotiation, decision making, and problem-solving skills.

Exceptional attention to detail, organized and logical critical thinking thriving in fast-paced environment

Bachelor’s degree in engineering, computer science, marketing or related field. Equivalent experience will be considered

How you will lead

Lead the team with a continuous improvement mindset, setting team priorities and delivering web experiences that are compliant and accessible using content management (such as Wordpress, Adobe, Stackbit), personalization and experimentation platforms (such as Optimizely)

Set the vision partnering across Intuit for platform excellence for content management systems (CMS), digital asset management (DAM), experimentation and personalization

Extreme focus on improving key metrics around efficiency, velocity and accuracy

Take extreme accountability over web experiences managing incidents or triaging issues

Comfortable managing multiple competing priorities in a deadline-driven environment to ensure business initiatives are met with high-quality

Strong partnership across product management, engineering, design and marketing leaders to serve as a trusted advisor on capabilities while determining priorities, trade-offs and capacity of team

Improve processes and policy documentation related to web management leveraging AI to increase operational efficiencies and ensure broad communication

Communicate complex ideas to senior leaders across multiple functions (marketing, PD, PM) using data to drive decision making

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.