Chubb
Director, Marketing Operations & Infrastructure
Chubb, Chicago, Illinois, United States, 60290
JOB DESCRIPTION
Combined Insurance, a Chubb Company, is seeking a Director, Marketing Operations & Infrastructure to join our fast-paced, high energy growing Marketing Department. This position reports to the AVP, Marketing Operations & Infrastructure with the Brand, Digital & Marketing Services team and is responsible for providing much needed data analytics to help drive actionable, reportable decisions for budgetary spend, print fulfillment forecasting and external marketing support for the entire marketing ecosystem. The ideal candidate will assist with the forecasting, planning and inventory management of all marketing collateral partnering with key external vendors such as our print/fulfillment house and our integrated marketing platform, Marketing-on-Demand. The Director will collaborate with Sales Leaders and key internal Business Partners to help create solutions that are aligned with product, brand, legal and regulatory guidelines.
RESPONSIBILITIES:
Executive Marketing Support
Acts as a trusted advisor to the Marketing leadership team, elevating insights and analysis on marketing operations, key management decisions, budget, and other areas.Supports Marketing team in formulating strategic marketing plans aimed at building optimal operational performance, to include resource management, financial planning, and forecasting.Proactively resolves problems and deals with issues as soon as they arise.Exceptional communication skills, including listening as well as explaining complex ideas and technologies; ability to influence functional groups to a shared vision; effectively convey information to all levels of the organization.Release quarterly dashboards with analysis.Ability to write and design strategic PowerPoint presentations.Strong aptitude for conceptualizing, communicating, and selling new concepts while also being able to take an analytic approach to problem solving and strategic development.Budget ManagementPartner with Operations Leadership to develop and manage the Marketing Operations budgetMonitor budget performance and identify trends and risks.Work closely with Finance on monthly expenditures and with team on forecast)Resource PlanningRecommending and tracking proper utilization of marketing resourcesManaging reporting and analyses of ROI for all marketing project and account support, including cost-benefit analyses, and performance assessmentsIdentifies issues in real-time and proposes solutions.Experience driving Marketing Operations and Infrastructure to ensure product collateral automation needs are brought in from the outset during product launch cycles.Inventory ManagementDeveloping business and financial forecasts for the print strategyExperience managing, planning, and forecasting print inventory spend including but not limited to working with key sales and business leaders to understand the strategic direction for all collateral to anticipate fluctuations in quantities and plan according.Experience working with print vendors to assess, project and stock materials and determining which print product method is most appropriate.Experience partnering with the business to measure and monitor usage of all assigned collateral, adoption and outline action plans where appropriate to change field behaviors monthly.SKILLS:Excellent time management skills and ability to work effectively with competing priorities.Strong teamwork and interpersonal skills, including the ability to interact effectively with all levels of the organization.Ability to focus on enhancing the division/organization's ability to sustain and augment its strategic position.Strong analysis and communication skills (both written and verbal); an in-depth knowledge of effective program change control, knowledge of full project life cycle systems development, and project management methods and practices.Knowledge of budgeting and expense control to plan, implement and control expenditures of funds while maintaining and improving quality standards.EDUCATION:Bachelor's degree requiredMBA preferredExperienceSix to eight years of related experience in insurance marketing operations, inventory management, resource planning, product and enrollment marketing, enrollment initiatives or partnership developmentDemonstrated and measurable experience in the insurance industryABOUT US
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
Health insuranceDental insuranceTuition reimbursementA company-match 401(k) planDisability insuranceLife insuranceEmployee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Connect with us on Twitter, Facebook, LinkedIn, and Instagram
#combined
Combined Insurance, a Chubb Company, is seeking a Director, Marketing Operations & Infrastructure to join our fast-paced, high energy growing Marketing Department. This position reports to the AVP, Marketing Operations & Infrastructure with the Brand, Digital & Marketing Services team and is responsible for providing much needed data analytics to help drive actionable, reportable decisions for budgetary spend, print fulfillment forecasting and external marketing support for the entire marketing ecosystem. The ideal candidate will assist with the forecasting, planning and inventory management of all marketing collateral partnering with key external vendors such as our print/fulfillment house and our integrated marketing platform, Marketing-on-Demand. The Director will collaborate with Sales Leaders and key internal Business Partners to help create solutions that are aligned with product, brand, legal and regulatory guidelines.
RESPONSIBILITIES:
Executive Marketing Support
Acts as a trusted advisor to the Marketing leadership team, elevating insights and analysis on marketing operations, key management decisions, budget, and other areas.Supports Marketing team in formulating strategic marketing plans aimed at building optimal operational performance, to include resource management, financial planning, and forecasting.Proactively resolves problems and deals with issues as soon as they arise.Exceptional communication skills, including listening as well as explaining complex ideas and technologies; ability to influence functional groups to a shared vision; effectively convey information to all levels of the organization.Release quarterly dashboards with analysis.Ability to write and design strategic PowerPoint presentations.Strong aptitude for conceptualizing, communicating, and selling new concepts while also being able to take an analytic approach to problem solving and strategic development.Budget ManagementPartner with Operations Leadership to develop and manage the Marketing Operations budgetMonitor budget performance and identify trends and risks.Work closely with Finance on monthly expenditures and with team on forecast)Resource PlanningRecommending and tracking proper utilization of marketing resourcesManaging reporting and analyses of ROI for all marketing project and account support, including cost-benefit analyses, and performance assessmentsIdentifies issues in real-time and proposes solutions.Experience driving Marketing Operations and Infrastructure to ensure product collateral automation needs are brought in from the outset during product launch cycles.Inventory ManagementDeveloping business and financial forecasts for the print strategyExperience managing, planning, and forecasting print inventory spend including but not limited to working with key sales and business leaders to understand the strategic direction for all collateral to anticipate fluctuations in quantities and plan according.Experience working with print vendors to assess, project and stock materials and determining which print product method is most appropriate.Experience partnering with the business to measure and monitor usage of all assigned collateral, adoption and outline action plans where appropriate to change field behaviors monthly.SKILLS:Excellent time management skills and ability to work effectively with competing priorities.Strong teamwork and interpersonal skills, including the ability to interact effectively with all levels of the organization.Ability to focus on enhancing the division/organization's ability to sustain and augment its strategic position.Strong analysis and communication skills (both written and verbal); an in-depth knowledge of effective program change control, knowledge of full project life cycle systems development, and project management methods and practices.Knowledge of budgeting and expense control to plan, implement and control expenditures of funds while maintaining and improving quality standards.EDUCATION:Bachelor's degree requiredMBA preferredExperienceSix to eight years of related experience in insurance marketing operations, inventory management, resource planning, product and enrollment marketing, enrollment initiatives or partnership developmentDemonstrated and measurable experience in the insurance industryABOUT US
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
Health insuranceDental insuranceTuition reimbursementA company-match 401(k) planDisability insuranceLife insuranceEmployee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Connect with us on Twitter, Facebook, LinkedIn, and Instagram
#combined