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P.F. Chang's

Sr. Director of Digital Marketing

P.F. Chang's, Phoenix, Arizona, United States, 85223


P.F. Chang's is seeking an experienced Sr. Director of Digital Marketing to lead our digital strategy and drive our digital transformation. This role requires a leader who can align marketing technology and operations with business goals to deliver an exceptional digital experience.

Key Responsibilities:

Develop and implement digital media and e-commerce strategies aligned with business objectives.Set and achieve goals for customer acquisition, retention, and revenue growth.Integrate digital initiatives across business units for consistent branding.Optimize e-commerce platforms to enhance user experience and conversion rates.Create targeted marketing strategies for diverse customer segments.Analyze and report on campaign performance, providing actionable insights.Leverage customer feedback to improve the digital customer journey.Identify and implement new technologies to enhance digital capabilities.Lead a high-performing digital marketing team and foster a culture of innovation.Manage relationships with external vendors and partners.Collaborate with Brand Marketing, IT, Operations, and Finance.Advocate for digital transformation within the organization.Develop and manage the digital media and e-commerce budget.Qualifications:

Bachelor's degree in Marketing, Business, or related field (MBA preferred).10+ years in digital marketing or e-commerce, with 5+ years in leadership.Proven success in digital media and e-commerce strategies.Strong understanding of digital marketing channels and e-commerce platforms.Excellent analytical, leadership, and communication skills.Knowledge of the restaurant or hospitality industry is a plus.

Benefits:

Health Benefits : We prioritize the health and well-being of our team members. That's why we offer comprehensive medical, dental, and vision plan options, along with other valuable fringe benefits. Eligibility for coverage begins the 1st of the month following date of hire.

Paid Time Off Program : We value work-life balance. Full-time Global Support Center team members receive at 20 days per calendar year for sick and personal time off, based on years of service. The pools of these days off may vary based on states. Paid time off is prorated based on date of hire for all new team members.

Paid Holidays : Joining the team at the Global Support Center comes with the added perk of paid holidays. As a full-time team member of the Global Support Center, you'll enjoy eleven (11) company chosen holidays. Additionally, team members are granted an additional two (2) floating holidays to use as they wish (subject to supervisor's approval).

Lucky Cat Meal Card : We hope you are hungry! All Global Support Center team members are eligible for a Lucky Cat Card that is preloaded with a set dollar amount for each calendar year, and which can be used at any P.F. Chang's location.

Pay Range : $180,000 - $200,0000

Annual Bonus Incentive : 25%