Ford Motor Company
UX Design Program Manager
Ford Motor Company, Juneau, Alaska, us, 99812
Ford Pro
is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.
In this position…
The Ford Pro Digital/UX team is looking for a high-impact and versatile UX Design Program Manager to join our team. Candidates must be collaborative by nature—willing to lead, execute, optimize and adjust both work product and processes—based on feedback and input from stakeholders.
#LI-Remote
What you'll do…
The UX Design Program Manager is a member of the Program Management team in Ford Pro's global Digital & UX group, which sits within the Marketing division.
This position will directly support Design and Program Management leaders and team members as they design intuitive, useful and appealing digital experiences that resonate with Ford Pro users and align with Ford's brand standards.
Core responsibilities include coordination both within design teams and between teams and their stakeholders, facilitating design collaboration, identifying and mitigating potential risks and issues that might impact project success, and providing guidance and support for design teams as they iterate through the design process.
This role will oversee design process and infrastructure planning as well as planning, organization and communication around design projects themselves. From start to finish, the Design Program Manager will help ensure seamless and engaging experiences for global Ford Pro customers that meet user needs, comply with the Ford Pro Design System and fulfill business objectives.
Key responsibilities include:
Understand the UX design process from concept to implementation
Speak authoritatively on topics including wireframes, prototypes, interaction patterns and visual designs for use interfaces
Collaborate with cross-functional teams to gather requirements, prioritization details and feedback
Ensure consistent and satisfying experiences for design team members and customer alike across Ford Pro's tools, authoring environments and applications
Enable design teams to efficiently and consistently conduct user research and usability testing to support iterative product development
Staying up to date on the commercial vehicles domain, and on UX Design trends and best practices
Work with Design and Program Management teams to continuously refine processes and methodologies to increase efficiency, effectiveness, and impact.
You'll have…
Bachelor’s degree or a combination of education and equivalent experience
6+ years of experience in design, usability, or related roles
Can use their excellent written, verbal, and visual communication skills to convey complex concepts effectively
Even better, you may have…
Bachelor’s and/or Master’s degree in Library and Information Sciences, UX Design, UX Research, Interaction Design, HCI, Ergonomics, Human Factors, Psychology, etc. (or equivalent experience)
Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment
Passion for analyzing systems and continually improving them
Proficiency in design tools such as Figma, Axure RP, Adobe XD, etc.
Experience creating responsive designs for web and mobile applications
Knowledge of usability principles and user-centered design methodologies
Ability to collaborate with designers, authors, developers and stakeholders to uncover and document both issues and opportunities in the design space, and propose/implement process and/or technology solutions
Keen appreciation for user-centric and user-friendly interfacesDetail-oriented mindset with a focus on supporting delivery of high-quality UX designs
Comfortable showcasing past UX-related projects, design thinking, expertise with research methodologies
This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://fordcareers.co/GSRnon-HTHD (https://urldefense.com/v3/__https:/fordcareers.co/GSRnon-HTHD__;!!N_LtwI-RPugbI9wg0dJn!Axzt6PWTbbPEbIvPVlLhmn32fOXg5GY65IfLXKuCCB3qRzT_GR_ph-sTdY9YdILW6ByUIrLot5Nkdf0$)
This position is a salary grade 8
This position is a range of salary grades
7-8
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Requisition ID
: 33164
is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.
In this position…
The Ford Pro Digital/UX team is looking for a high-impact and versatile UX Design Program Manager to join our team. Candidates must be collaborative by nature—willing to lead, execute, optimize and adjust both work product and processes—based on feedback and input from stakeholders.
#LI-Remote
What you'll do…
The UX Design Program Manager is a member of the Program Management team in Ford Pro's global Digital & UX group, which sits within the Marketing division.
This position will directly support Design and Program Management leaders and team members as they design intuitive, useful and appealing digital experiences that resonate with Ford Pro users and align with Ford's brand standards.
Core responsibilities include coordination both within design teams and between teams and their stakeholders, facilitating design collaboration, identifying and mitigating potential risks and issues that might impact project success, and providing guidance and support for design teams as they iterate through the design process.
This role will oversee design process and infrastructure planning as well as planning, organization and communication around design projects themselves. From start to finish, the Design Program Manager will help ensure seamless and engaging experiences for global Ford Pro customers that meet user needs, comply with the Ford Pro Design System and fulfill business objectives.
Key responsibilities include:
Understand the UX design process from concept to implementation
Speak authoritatively on topics including wireframes, prototypes, interaction patterns and visual designs for use interfaces
Collaborate with cross-functional teams to gather requirements, prioritization details and feedback
Ensure consistent and satisfying experiences for design team members and customer alike across Ford Pro's tools, authoring environments and applications
Enable design teams to efficiently and consistently conduct user research and usability testing to support iterative product development
Staying up to date on the commercial vehicles domain, and on UX Design trends and best practices
Work with Design and Program Management teams to continuously refine processes and methodologies to increase efficiency, effectiveness, and impact.
You'll have…
Bachelor’s degree or a combination of education and equivalent experience
6+ years of experience in design, usability, or related roles
Can use their excellent written, verbal, and visual communication skills to convey complex concepts effectively
Even better, you may have…
Bachelor’s and/or Master’s degree in Library and Information Sciences, UX Design, UX Research, Interaction Design, HCI, Ergonomics, Human Factors, Psychology, etc. (or equivalent experience)
Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment
Passion for analyzing systems and continually improving them
Proficiency in design tools such as Figma, Axure RP, Adobe XD, etc.
Experience creating responsive designs for web and mobile applications
Knowledge of usability principles and user-centered design methodologies
Ability to collaborate with designers, authors, developers and stakeholders to uncover and document both issues and opportunities in the design space, and propose/implement process and/or technology solutions
Keen appreciation for user-centric and user-friendly interfacesDetail-oriented mindset with a focus on supporting delivery of high-quality UX designs
Comfortable showcasing past UX-related projects, design thinking, expertise with research methodologies
This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://fordcareers.co/GSRnon-HTHD (https://urldefense.com/v3/__https:/fordcareers.co/GSRnon-HTHD__;!!N_LtwI-RPugbI9wg0dJn!Axzt6PWTbbPEbIvPVlLhmn32fOXg5GY65IfLXKuCCB3qRzT_GR_ph-sTdY9YdILW6ByUIrLot5Nkdf0$)
This position is a salary grade 8
This position is a range of salary grades
7-8
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Requisition ID
: 33164