Jackson National Life
Sr. User Experience Designer
Jackson National Life, Lansing, Michigan, United States, 48900
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Job Purpose
The Sr. User Experience Designer conceptualizes and designs solutions that are flexible enough to display properly across multiple browsers, platforms, and devices. Works collaboratively with stakeholders to understand and relate business concepts into engaging and intuitive solutions, such as sketches, user flows, wireframes, mockups and/or prototypes. Also conducts UX research and applies usability methodologies when necessary. Ensures a shared UX vision across organizational teams. Responsible for mentoring and supporting other team members as well as collaborating in a team atmosphere to deliver business value.
Essential Responsibilities
Designs, codes, tests, debugs, maintains, modifies and documents solutions within specified domain.
Delivers solutions that align to architecture patterns for data and compute platforms, meeting business needs while evaluating tradeoffs between cost, performance, and maintainability.
Demonstrates a solid understanding of Jackson business and works productively with stakeholders to refine user stories, validate acceptance criteria, clarify value and prioritize/remediate work.
Works with peers to identify, communicate, and reinforce technical standards. Provides ongoing mentorship within their sphere of influence to support architectural standards and initiatives.
Works in partnership with business product owners, DevOps, DevSecOps, and Architecture to build and mature scalable and robust business capabilities.
Serves as a thought leader within their assigned domain.
Collaborates with and leads team members to understand problems, recommend solutions, escalate production issues, and provide full transparency into current workload.
Achieves personal, team and organizational goals by meeting or exceeding agreed upon team commitment deadlines, anticipating and communicating potential technical or business risks, applying experience and knowledge to new assignments, becoming proficient in pertinent toolsets.
Provides expert level technical support and consultation within their assigned domain.
Stay current with industry trends, making recommendations of new technologies that deliver strategic business value and reduce costs.
Actively seeks to train and mentor other team members.
Ensures that assigned platforms are kept current and platform risks are documented, communicated, and addressed in a timely manner.
Designs professional, engaging solutions for complex applications, and iterates based on user feedback research.
Practices data-driven design to achieve measurable results and collaborates on requirements utilizing data collected through analytics, user research, and usability studies.
Establishes and maintains an information architecture that is well organized, user friendly, and presents a consistent corporate look and feel.
Reviews all elements of design from a human-computer interaction perspective and provides rationale for solutions that ensure maximum usability.
Researches and establishes UX/UI standards, techniques and methods.
Drives continuous improvements in user experience, usability, and UI design.
Other Duties
May provide training on new/updated systems.
Available to provide on-call support after hours and on weekends as necessary. Provides trending and related support as needed.
May participate in the evaluation and recommendation of new technologies.
Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
Ability to explain and communicate complex technical concepts clearly to a senior-level audience.
Ability to articulate business value and recommend solutions to integrate domain principals within other applications/software/system components.
Promotes quality by performing code reviews, developing and enforcing coding standards, recognizing system deficiencies, and implementing effective solutions coaching other team members in this domain.
Actively seeks and participates in personal and team development opportunities and maintains knowledge in this domain.
Monitors industry trends and developments to improve solutioning.
Excellent verbal and written communication skills including presentation creation and delivery.
Ability to identify gaps in process or current / future designs, suggesting possible solutions for continuous improvement when appropriate.
Expert understanding of software delivery tools, techniques and methodologies including Lean, Agile, and/or SAFe.
Excellent attention to detail, and ability to create wireframes, user flows, mockups, interactive design and prototypes.
Excellent understanding of information architecture.
Excellent knowledge of executing usability methodologies such as card sorting, heuristic evaluations, personas, and ethnographic interviewing.
Excellent understanding of responsive design.
Excellent aesthetic sense and ability to think creatively.
Excellent knowledge of HTML and CSS.
Excellent conceptual understanding JavaScript.
Excellent conceptual understanding of dynamic data structures.
Excellent conceptual understanding of server-side languages.
Expert understanding of the Adobe Creative Suite and related UI development software.
Ability to research and communicate new UX/UI design trends and methodologies.
Qualifications
Bachelor's Degree or equivalent experience and/or education. required.
5+ years of relevant experience required.
HCI Experience preferred.
Experience in a mature and scaled Agile environment preferred.
We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
At Jackson, our employees are empowered to bring a fresh perspective, confront new challenges, and define their own career paths. We value the unique perspectives and innovative ideas that come from our employees' diverse backgrounds.
Jackson is the marketing name for Jackson National Life Insurance Company (Home Office: Lansing, Michigan) and Jackson National Life Insurance Company of New York (Home Office: Purchase, New York). Jackson National Asset Management, LLC (JNAM) located in Chicago, Illinois, is an SEC-registered investment adviser and Jackson subsidiary.
Annuities are distributed by Jackson National Life Distributors LLC, Member FINRA.
Jackson companies offer an outstanding benefits package including competitive pay, bonuses, comprehensive health insurance benefits, a matching 401(k) retirement plan, adoption assistance, education matching gift program and dependent tuition program. Online applications requested. Contact human.resources@jackson.com for alternate formats for accommodation.
To learn more about Jackson's financial strength and results, visit jackson.com (https://www.jackson.com/our-company/financials/landing.xhtml) .
Job Purpose
The Sr. User Experience Designer conceptualizes and designs solutions that are flexible enough to display properly across multiple browsers, platforms, and devices. Works collaboratively with stakeholders to understand and relate business concepts into engaging and intuitive solutions, such as sketches, user flows, wireframes, mockups and/or prototypes. Also conducts UX research and applies usability methodologies when necessary. Ensures a shared UX vision across organizational teams. Responsible for mentoring and supporting other team members as well as collaborating in a team atmosphere to deliver business value.
Essential Responsibilities
Designs, codes, tests, debugs, maintains, modifies and documents solutions within specified domain.
Delivers solutions that align to architecture patterns for data and compute platforms, meeting business needs while evaluating tradeoffs between cost, performance, and maintainability.
Demonstrates a solid understanding of Jackson business and works productively with stakeholders to refine user stories, validate acceptance criteria, clarify value and prioritize/remediate work.
Works with peers to identify, communicate, and reinforce technical standards. Provides ongoing mentorship within their sphere of influence to support architectural standards and initiatives.
Works in partnership with business product owners, DevOps, DevSecOps, and Architecture to build and mature scalable and robust business capabilities.
Serves as a thought leader within their assigned domain.
Collaborates with and leads team members to understand problems, recommend solutions, escalate production issues, and provide full transparency into current workload.
Achieves personal, team and organizational goals by meeting or exceeding agreed upon team commitment deadlines, anticipating and communicating potential technical or business risks, applying experience and knowledge to new assignments, becoming proficient in pertinent toolsets.
Provides expert level technical support and consultation within their assigned domain.
Stay current with industry trends, making recommendations of new technologies that deliver strategic business value and reduce costs.
Actively seeks to train and mentor other team members.
Ensures that assigned platforms are kept current and platform risks are documented, communicated, and addressed in a timely manner.
Designs professional, engaging solutions for complex applications, and iterates based on user feedback research.
Practices data-driven design to achieve measurable results and collaborates on requirements utilizing data collected through analytics, user research, and usability studies.
Establishes and maintains an information architecture that is well organized, user friendly, and presents a consistent corporate look and feel.
Reviews all elements of design from a human-computer interaction perspective and provides rationale for solutions that ensure maximum usability.
Researches and establishes UX/UI standards, techniques and methods.
Drives continuous improvements in user experience, usability, and UI design.
Other Duties
May provide training on new/updated systems.
Available to provide on-call support after hours and on weekends as necessary. Provides trending and related support as needed.
May participate in the evaluation and recommendation of new technologies.
Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
Ability to explain and communicate complex technical concepts clearly to a senior-level audience.
Ability to articulate business value and recommend solutions to integrate domain principals within other applications/software/system components.
Promotes quality by performing code reviews, developing and enforcing coding standards, recognizing system deficiencies, and implementing effective solutions coaching other team members in this domain.
Actively seeks and participates in personal and team development opportunities and maintains knowledge in this domain.
Monitors industry trends and developments to improve solutioning.
Excellent verbal and written communication skills including presentation creation and delivery.
Ability to identify gaps in process or current / future designs, suggesting possible solutions for continuous improvement when appropriate.
Expert understanding of software delivery tools, techniques and methodologies including Lean, Agile, and/or SAFe.
Excellent attention to detail, and ability to create wireframes, user flows, mockups, interactive design and prototypes.
Excellent understanding of information architecture.
Excellent knowledge of executing usability methodologies such as card sorting, heuristic evaluations, personas, and ethnographic interviewing.
Excellent understanding of responsive design.
Excellent aesthetic sense and ability to think creatively.
Excellent knowledge of HTML and CSS.
Excellent conceptual understanding JavaScript.
Excellent conceptual understanding of dynamic data structures.
Excellent conceptual understanding of server-side languages.
Expert understanding of the Adobe Creative Suite and related UI development software.
Ability to research and communicate new UX/UI design trends and methodologies.
Qualifications
Bachelor's Degree or equivalent experience and/or education. required.
5+ years of relevant experience required.
HCI Experience preferred.
Experience in a mature and scaled Agile environment preferred.
We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
At Jackson, our employees are empowered to bring a fresh perspective, confront new challenges, and define their own career paths. We value the unique perspectives and innovative ideas that come from our employees' diverse backgrounds.
Jackson is the marketing name for Jackson National Life Insurance Company (Home Office: Lansing, Michigan) and Jackson National Life Insurance Company of New York (Home Office: Purchase, New York). Jackson National Asset Management, LLC (JNAM) located in Chicago, Illinois, is an SEC-registered investment adviser and Jackson subsidiary.
Annuities are distributed by Jackson National Life Distributors LLC, Member FINRA.
Jackson companies offer an outstanding benefits package including competitive pay, bonuses, comprehensive health insurance benefits, a matching 401(k) retirement plan, adoption assistance, education matching gift program and dependent tuition program. Online applications requested. Contact human.resources@jackson.com for alternate formats for accommodation.
To learn more about Jackson's financial strength and results, visit jackson.com (https://www.jackson.com/our-company/financials/landing.xhtml) .