Director Digital Content & System Management

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities.What You'll Be Doing...We are looking for a self-motivated and detail-oriented leader who possesses strong digital product management skills and a passion for motivating and building team confidence to achieve even more than they thought possible to deliver exceptional web and app experiences. Your executive presence and willingness to learn enables you to build credibility and critical relationships quickly. This role also requires a strategic thinker with a strong understanding of digital channels, trends, and technologies in the wireless phone industry.Developing a commerce infrastructure strategy for scalability on demand and stability with a goal of near zero downtime.Leading a team and overseeing the review, creation, publishing, and maintenance of content within Adobe Experience Manager (AEM) or any other CMSs/technology, ensuring adherence to established guidelines for smooth, high converting user experiences and visual consistency.Creating a highly engaging digital user experience in Web and App across all Value Brands to achieve our sales targets by understanding and balancing the needs of the business and targeted digital audiences.Partnering with cross functional teams during the development and implementation of key digital solutions that cross multiple brand ordering flows.Performing root cause analysis, diagnosing and correlating all necessary information to determine the appropriate course of action, and escalating unresolved issues.Scheduling, testing, and deploying regular fixes, patches and upgrades of WebSphere Commerce components and WebSphere based solutions to multiple environments.Conducting regular audits of content to ensure accuracy, relevance and performance.Executing tag management repeatable process across brands from consistent approach Value Reporting.Partnering with internal and external stakeholders (Marketing, Experience, Legal, Compliance, Vendors and Agencies) teams to maximize channel performance.Keeping up-to-date with the latest trends and best practices in digital content creation.Proactively anticipating and working towards implementing team processes to mitigate risks to project execution or stakeholder engagement.Ensuring the team has the resources and skills to troubleshoot any technical issues within the Adobe Experience Manager platform.Communicating effectively with team members, stakeholders, and clients.Implementing SEO best practices to enhance search engine visibility and rankings.Where you'll be working...In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).What we're looking for...You'll need to have:Bachelor's degree or four or more years of work experience.Six or more years of relevant work experience.Experience with content management, ecommerce, pricing/promotions, website design as a product owner.Experience managing front end and back end digital journeys for ecommerce transactions in an agile environment.Technical knowledge in website infrastructure.Even better if you have one or more of the following:Data driven with ability to analyze, understand and decipher insights from available analytics.Ability to identify, troubleshoot, and resolve problems across the digital ecosystem.Executive communication skills; written, oral and presentation to tell an impactful story.Leading teams in relevant experience roles.Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously in a dynamic environment.If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.Scheduled Weekly Hours

40Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package.

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