Capital One
Senior Product Director, Card Marketing & Messaging
Capital One, Mc Lean, Virginia, us, 22107
Center 1 (19052), United States of America, McLean, Virginia
Find out more about this role by reading the information below, then apply to be considered.Senior Product Director, Card Marketing & Messaging
Product ManagementProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.In this role, you will be expected to demonstrate proficiency in five key areas:Human Centered : You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.Business Focused : You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.Technology Driven : You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.Integrated Problem Solving : Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.Transformational Leadership : You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments.In this Senior Director role you will lead Card’s Messaging and Marketing Transformation product strategy and delivery, enabling multi-channel experiences that increase the value for Capital One Card customers. This role will also represent Card’s interest, strategy, and functional requirements with Enterprise partners in shaping the Marketing and Messaging strategy.As 2024 is a pivotal year for our marketing and messaging capabilities, you will shepherd an ambitious agenda that includes a mixture of product delivery and destination product strategy outcomes, including:Recruit and build a high-performing product team , and play a key role as an LT member in elevating the culture, talent, operating rhythms, and inclusivity of the organization as it continues to evolve and mature.Design, launch, and scale card consumer marketing and messaging products
that directly enable messaging transformation and scaling of card marketing on the modern ecosystem.Co-create, along with Enterprise partners, a destination architecture
to power marketing and messaging, working back from a 2-3 year time horizon, grounded in future-state functional requirements of the Card business.Maintain a well-managed product organization , including the stewardship and management of in-production products/services.We want you if you are:Intellectually Curious : You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic product vision.Communicator & Influencer : You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners.Do-er : You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.Passionate & Customer Focus : You care about growing others and bringing them together around what’s possible.Learner : You have an appetite to learn new things or new technologies all while exhibiting humbleness.Team Player : You enjoy working with diverse people and driving the team toward a common goal.Basic Qualifications:Bachelor’s DegreeAt least 8 years of experience in digital product managementPreferred Qualifications:Bachelor’s Degree in Computer Science or EngineeringMBA or Master’s degree8+ years of experience in Agile product management8+ years of experience translating business strategy and analysis into consumer facing digital productsCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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Find out more about this role by reading the information below, then apply to be considered.Senior Product Director, Card Marketing & Messaging
Product ManagementProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.In this role, you will be expected to demonstrate proficiency in five key areas:Human Centered : You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.Business Focused : You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.Technology Driven : You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.Integrated Problem Solving : Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.Transformational Leadership : You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments.In this Senior Director role you will lead Card’s Messaging and Marketing Transformation product strategy and delivery, enabling multi-channel experiences that increase the value for Capital One Card customers. This role will also represent Card’s interest, strategy, and functional requirements with Enterprise partners in shaping the Marketing and Messaging strategy.As 2024 is a pivotal year for our marketing and messaging capabilities, you will shepherd an ambitious agenda that includes a mixture of product delivery and destination product strategy outcomes, including:Recruit and build a high-performing product team , and play a key role as an LT member in elevating the culture, talent, operating rhythms, and inclusivity of the organization as it continues to evolve and mature.Design, launch, and scale card consumer marketing and messaging products
that directly enable messaging transformation and scaling of card marketing on the modern ecosystem.Co-create, along with Enterprise partners, a destination architecture
to power marketing and messaging, working back from a 2-3 year time horizon, grounded in future-state functional requirements of the Card business.Maintain a well-managed product organization , including the stewardship and management of in-production products/services.We want you if you are:Intellectually Curious : You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic product vision.Communicator & Influencer : You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners.Do-er : You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.Passionate & Customer Focus : You care about growing others and bringing them together around what’s possible.Learner : You have an appetite to learn new things or new technologies all while exhibiting humbleness.Team Player : You enjoy working with diverse people and driving the team toward a common goal.Basic Qualifications:Bachelor’s DegreeAt least 8 years of experience in digital product managementPreferred Qualifications:Bachelor’s Degree in Computer Science or EngineeringMBA or Master’s degree8+ years of experience in Agile product management8+ years of experience translating business strategy and analysis into consumer facing digital productsCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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