CareSource
Community Marketing Representative II-Must Reside in Hamilton County or aContigu
CareSource, Cincinnati, Ohio, United States, 45208
Job Summary:
Community Marketing Representative II is responsible to support the sales enrollment strategy in collaboration with management to ensure all membership goals are successfully achieved
Essential Functions:Utilize a consultative sales approach to specified industries to promote CareSource Family of Products and differentiating factors to gain access to their employees for holistic education sessions for all productsServe as a subject matter expert on CareSource's Medicaid, Health Insurance Marketplace, MyCare and Medicare Advantage lines of businessContribute and support the development of educational and enrollment opportunities with community and government agencies, community housing, providers and health systems, community business associations, targeted industries and faith based organizationsAssist in community outreach strategies and programs with guidance to internal departments and staff while adhering to all applicable state and federal regulatory requirementsCollaborate cross functionally in the development of Sales & Marketing specific strategies for enhanced engagement including collaboration with Care Managers, High Risk Case Management, Care4U, Life Services and Health Partner teamsConduct sales presentations, marketing activities and other informational events in accordance with current approved marketing guidelines and State/Federal regulationsDeliver educational staff presentations to targeted industries, hospitals, clinics, doctors' offices, public housing, faith based organizations, community organizations and government agenciesStrictly adhere to all State and Federal Marketing regulationsPerform all required training to successfully satisfy all State and Federal requirementsMonitor competition by gathering current market information on benefits, services, trends, changes, strategies/tactics, new products, etc.Maintain professional and technical knowledge by attending educational workshops; training, reviewing professional publications; participating in industry Continuing Education CoursesCross trained in all lines of CareSource products and benefitsProvide proactive, high-level relationship management and support with Key Agencies in order to access and drive new membership acquisition and member retentionManage budget of sponsorship and Promotional items spendKeep management informed by documenting detailed sales activity and records of all agency/organization contacts in the Customer Relationship Management tool ("CRM") and weekly reportsDrive new membership acquisition by managing lead generation and direct marketing outreach during AEP (Annual Enrollment Period)Effectively coordinate activities with Communications/Marketing, Inside Sales/Member Services, Health Partners, Life Services and Care Management counterparts to ensure achievement of desired resultsDevelop and implement territory plan to achieve desired membership and retention goalsParticipate in the negotiation, development and staff coordination of Community/Agency/Provider eventsWhen necessary assist in enrollment activity for Medicare Advantage productRegular travel to conduct member visits, provider visits and community-based visits as needed to ensure effective administration of the programPerform any other job duties as requested
Education and Experience:Associate degree in Marketing, Communications, Business Administration or related field, or equivalent years of relevant work experience, is requiredMinimum of two (2) years of experience in Sales, Marketing or Account Management or Community Outreach and/or Social Delivery is requiredMedicare, Medicaid and/or Commercial Health Insurance experience is required
Competencies, Knowledge and Skills:Proficient in Microsoft Suite, to include Word, PowerPoint and ExcelExcellent computer skills and ability to effectively use CRM systemKnowledge of managed care principles, marketing guidelines and market dynamicsMaintain marketing regulatory knowledge for compliance to State and Federal regulatory insurance guidelines and requirementsProven self-starter: able to work independently and within a team environment to achieve sales goalsEffective listening and critical thinking skillsStrong problem-solving skills with attention to detail & excellent follow-upExcellent written and verbal communication skillsExcellent presentation skills and negotiation skills in both small and large group settingsExcellent organizational and time management skillsAbility to develop, prioritize and accomplish goalsStrong interpersonal skills and high level of professionalismDemonstrated strategic thinking and planning skillsExcellent research and analytical skillsProven experience of selling new products to existing customersExcellent Time and territory management skillsAbility to lift up to 50lbs on occasion
Licensure and Certification:Current, unrestricted State Insurance License in Accident and Health within state(s) of assigned territory is/are requiredApplicable Certification as required within state(s) of assigned territory or ability to achieve certification(s) within 30 days of hire and annual recertification each year thereafter is required. If a Federally Facilitated Marketplace (FFM) State, certification from the Health Insurance Marketplace is required.Current, unrestricted Driver's License in good standing is required Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if you have started employment in this position, your employment in this position will be terminatedTo help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.
Working Conditions:Mobile Worker: This is a mobile position, meaning that regular travel to different work locations is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time.Reside in the same territory they are assigned to work in; exceptions may be considered, due to business needMay be required to travel greater than 50% of time to perform work duties. A valid driver's license, car, and insurance are necessary for work related travelRequired to use general office equipment, such as a telephone, photocopier, fax machine, and personal computerFlexible hours, including evenings and/or weekends as needed to serve the needs of our members and may refer members to other CareSource resources
Compensation Range:$52,400.00 - $83,900.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.Compensation Type:SalaryCompetencies:- Create an Inclusive Environment- Cultivate Partnerships- Develop Self and Others- Drive Execution- Influence Others- Pursue Personal Excellence- Understand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer, including disability and veteran status. We are committed to a diverse and inclusive work environment.
Community Marketing Representative II is responsible to support the sales enrollment strategy in collaboration with management to ensure all membership goals are successfully achieved
Essential Functions:Utilize a consultative sales approach to specified industries to promote CareSource Family of Products and differentiating factors to gain access to their employees for holistic education sessions for all productsServe as a subject matter expert on CareSource's Medicaid, Health Insurance Marketplace, MyCare and Medicare Advantage lines of businessContribute and support the development of educational and enrollment opportunities with community and government agencies, community housing, providers and health systems, community business associations, targeted industries and faith based organizationsAssist in community outreach strategies and programs with guidance to internal departments and staff while adhering to all applicable state and federal regulatory requirementsCollaborate cross functionally in the development of Sales & Marketing specific strategies for enhanced engagement including collaboration with Care Managers, High Risk Case Management, Care4U, Life Services and Health Partner teamsConduct sales presentations, marketing activities and other informational events in accordance with current approved marketing guidelines and State/Federal regulationsDeliver educational staff presentations to targeted industries, hospitals, clinics, doctors' offices, public housing, faith based organizations, community organizations and government agenciesStrictly adhere to all State and Federal Marketing regulationsPerform all required training to successfully satisfy all State and Federal requirementsMonitor competition by gathering current market information on benefits, services, trends, changes, strategies/tactics, new products, etc.Maintain professional and technical knowledge by attending educational workshops; training, reviewing professional publications; participating in industry Continuing Education CoursesCross trained in all lines of CareSource products and benefitsProvide proactive, high-level relationship management and support with Key Agencies in order to access and drive new membership acquisition and member retentionManage budget of sponsorship and Promotional items spendKeep management informed by documenting detailed sales activity and records of all agency/organization contacts in the Customer Relationship Management tool ("CRM") and weekly reportsDrive new membership acquisition by managing lead generation and direct marketing outreach during AEP (Annual Enrollment Period)Effectively coordinate activities with Communications/Marketing, Inside Sales/Member Services, Health Partners, Life Services and Care Management counterparts to ensure achievement of desired resultsDevelop and implement territory plan to achieve desired membership and retention goalsParticipate in the negotiation, development and staff coordination of Community/Agency/Provider eventsWhen necessary assist in enrollment activity for Medicare Advantage productRegular travel to conduct member visits, provider visits and community-based visits as needed to ensure effective administration of the programPerform any other job duties as requested
Education and Experience:Associate degree in Marketing, Communications, Business Administration or related field, or equivalent years of relevant work experience, is requiredMinimum of two (2) years of experience in Sales, Marketing or Account Management or Community Outreach and/or Social Delivery is requiredMedicare, Medicaid and/or Commercial Health Insurance experience is required
Competencies, Knowledge and Skills:Proficient in Microsoft Suite, to include Word, PowerPoint and ExcelExcellent computer skills and ability to effectively use CRM systemKnowledge of managed care principles, marketing guidelines and market dynamicsMaintain marketing regulatory knowledge for compliance to State and Federal regulatory insurance guidelines and requirementsProven self-starter: able to work independently and within a team environment to achieve sales goalsEffective listening and critical thinking skillsStrong problem-solving skills with attention to detail & excellent follow-upExcellent written and verbal communication skillsExcellent presentation skills and negotiation skills in both small and large group settingsExcellent organizational and time management skillsAbility to develop, prioritize and accomplish goalsStrong interpersonal skills and high level of professionalismDemonstrated strategic thinking and planning skillsExcellent research and analytical skillsProven experience of selling new products to existing customersExcellent Time and territory management skillsAbility to lift up to 50lbs on occasion
Licensure and Certification:Current, unrestricted State Insurance License in Accident and Health within state(s) of assigned territory is/are requiredApplicable Certification as required within state(s) of assigned territory or ability to achieve certification(s) within 30 days of hire and annual recertification each year thereafter is required. If a Federally Facilitated Marketplace (FFM) State, certification from the Health Insurance Marketplace is required.Current, unrestricted Driver's License in good standing is required Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if you have started employment in this position, your employment in this position will be terminatedTo help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.
Working Conditions:Mobile Worker: This is a mobile position, meaning that regular travel to different work locations is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time.Reside in the same territory they are assigned to work in; exceptions may be considered, due to business needMay be required to travel greater than 50% of time to perform work duties. A valid driver's license, car, and insurance are necessary for work related travelRequired to use general office equipment, such as a telephone, photocopier, fax machine, and personal computerFlexible hours, including evenings and/or weekends as needed to serve the needs of our members and may refer members to other CareSource resources
Compensation Range:$52,400.00 - $83,900.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.Compensation Type:SalaryCompetencies:- Create an Inclusive Environment- Cultivate Partnerships- Develop Self and Others- Drive Execution- Influence Others- Pursue Personal Excellence- Understand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer, including disability and veteran status. We are committed to a diverse and inclusive work environment.