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Mass General Brigham

Preauthorization Specialist

Mass General Brigham, Newton Lower Falls, Massachusetts, us, 02462


Description:

Job Summary:

Underthe direction of the Financial Coordinator Supervisor, ensures that all information necessary for properfinancial reimbursement for high dollar patient care is analyzed and submittedto insurance companies for approval prior to the patients date of service. Collaborateswith insurance companies and physician offices when necessary to verifyeligibility and authorization requirements to ensure financial reimbursementfor services.Essential Functions:

Performall insurance verification for eligibility, coverage, and authorizationrequirements via Web or phone with third party payers.

Ensuresall possible coverages are created and verified, through electronic ormanual methods, and all discrepancies are resolved. Validates thatcoverages are assigned to appropriate visit. -Collects and validatesorder-related information including office visit, radiology and surgicalorders. Follows up with ordering provider to verify CPT codes.Escalateschallenging accounts to team lead to ensure accounts are approved at priorto patient appointment/surgery. Escalates non-certified urgent cases toappropriate clinical departments and leadership for approval to proceed orcommunicate rescheduling.

Contacts providers andinsurance companies to validate data, collect missing information and resolveinformation discrepancies, -Understands clinical guidelines for payorsrequiring authorization to better build cases for authorization requests andprovide feedback to clinical departments on required notes.

Workclosely with physician offices obtaining authorization for inpatient andoutpatient services

Workcollaboratively with Case Management for all patients financial issues andupdating accountsQualifications:

Qualifications:Education

Highschool graduate or equivalent; some college preferred

Experience

1-2 years of insurance, third party payor or secretarialexperience in a health care setting required

Knowledgeand Skills

MedicalTerminology required

Analyticalability to gather and interpret data and communicate desired outcomes orallyand in writing in a professional manner

Strongcommunication and interpersonal skills

Abilityto handle multiple duties

EEO StatementNewton-WellesleyHospital will provide equal employment opportunities to all applicants andemployees without regard to race, color, religion, gender age, national origin,disability, marital status, genetic information, veteran or active militarystatus, gender identity or expression, or sexual orientation.