Owens Corning
User Experience (UX) Strategist
Owens Corning, Toledo, Ohio, United States, 43614
User Experience (UX) Strategist
Location(s):
Toledo, OH, US, 43659-0001
Function:
Information Technology
Audience:
Experienced Professional
Work Arrangement:
Hybrid
Requisition ID:
63088
PURPOSE OF THE JOBThe User Experience (UX) Strategist leads the ideation, evaluation, and implementation of user experiences across various digital domains, products, and audiences. Collaborating with product owners, business stakeholders, and development teams, they ensure products meet user needs and business objectives. As a key part of the Owens Corning digital strategy, the UX Strategist conducts user research to develop market-back strategies and leads an agile design process to quickly act on opportunities. They develop user personas and customer journeys, facilitate workshops using human-centered design, and connect emerging technologies with customer needs. By using an agile, test-and-learn approach combined with analytics, they identify valuable solutions and prioritize initiatives focusing on impact and outcomes. The UX Strategist manages a team of UX contractors, ensuring alignment with priorities, owns a portion of our design system and works with developers to promote reusable components and speedy delivery. They also collaborate with product owners and business leaders to leverage digital strategies, advocate for a user-centered roadmap, and communicate the rationale behind various deliverables to the UX team.Reports to: User Experience LeadSpan of Control: Individual Contributor, but may lead team of external contractors to include:Interaction / Visual Designers (2-4)Web Analytics Specialist (1-2)Web Accessibility Specialist (1-2)
JOB RESPONSIBILITIESKnowing Our Businesses and their StrategiesProvide guidance and have knowledge of the required processes and tasks necessary to bring business needs to implemented solutionsWork collaboratively with others to understand business requirements but also participate in conversations around best implementation practices for a given solutionAssist in developing solutions that meet business needs and add value
UX Design and StrategyEnsure that all OC user experiences are useful, usable, and delightful.Define, either directly or through overseeing the work of others, the end-user experience for all initiatives and products within an assigned domain.Collaborate, build, and roadmap a portion of our design system ensuring the highest quality UI components are optimized for accessibility, re-use, and flexibility.Maintain OC brand standards collaborating directly with our brand and marketing teams.Develop and own user personas and customer journey maps for key workflows and customer types within a portfolio.Oversee and orchestrate the work of UX Specialists to deliver on key initiatives.Develop close working relationships with other UX Strategists, Digital Developers, Agile Release Managers, and Product Owners.Advocate for an agile mindset within the team.
UX Influence and AdvocacyDevelop high-trust, collaborative relationships with Product Owners.Use influence to advocate for user-centered product roadmaps.Align work of UX team with top initiatives in the assigned portfolio.Leverage data to influence the team and stakeholders towards high-impact, low-effort initiatives.Advocate for UX work with new teams, helping build enterprise-wide UX acumen through training and consulting.
Talent DevelopmentContinuous Improvement of UX ProcessesRelentless focus on excellence within the UX team.Leverage data to identify opportunity areas within the UX team to be more efficient and proactive.Lead conversations around capability growth and improvement within the UX team to foster a team mindset of continuous improvement.Stay abreast of industry trends, competitive developments, best practice research and other related information that would prove valuable to improving Owens Corning's digital presence
JOB REQUIREMENTSMINIMUM QUALIFICATIONS :Bachelor's degree or relevant experience in a field related to User Experience or resume of previous, qualified work experienceDigital Portfolio of prior UX work, including personas, journey maps, designs/wireframes, and/or research3 to 5 years of experience working on digital experiences, including web / mobile applications, websites, or other digital products.Prior experience in an agile development environment
EXPERIENCE:Leading high performing team (direct or indirect) by setting clear expectations, coaching, and inspiringProven success within a global business environment with multiple lines of business
KNOWLEDGE, SKILLS AND ABILITIES:Superior presentation skills, including excellent written and oral communication skills, interpersonal skillsBroad understanding of UX principles and techniquesDemonstrated capability to coordinate the work of multiple UX specialists to deliver on an objectiveEnthusiastic personality, able to overcome adversity and setbacks with perseverance and positive attitudeAbility to work with diverse project teams and across functional areasAbility to inclusively lead brainstorming exercises to address complex business or user challengesHighly organized, flexible and able to structure and estimate workProven success in building trusted, value-added relationships within the businesses and functions; ability to partner effectively with business leaders and gain consensus of objectives and outcomesAble to challenge the status quoCreates an inclusive environmentExcellent verbal and written communication skills, appropriate for audienceAbility to travel and estimated 10%, domestic and international
#LI-KM2#LI-HybridAbout Owens CorningMasonite is now proudly part of Owens Corning. Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our four integrated businesses - Roofing, Insulation, Doors, and Composites - provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2023 sales of $9.7 billion. For more information, visitwww.owenscorning.com.Owens Corning is an equal opportunity employer.
Location(s):
Toledo, OH, US, 43659-0001
Function:
Information Technology
Audience:
Experienced Professional
Work Arrangement:
Hybrid
Requisition ID:
63088
PURPOSE OF THE JOBThe User Experience (UX) Strategist leads the ideation, evaluation, and implementation of user experiences across various digital domains, products, and audiences. Collaborating with product owners, business stakeholders, and development teams, they ensure products meet user needs and business objectives. As a key part of the Owens Corning digital strategy, the UX Strategist conducts user research to develop market-back strategies and leads an agile design process to quickly act on opportunities. They develop user personas and customer journeys, facilitate workshops using human-centered design, and connect emerging technologies with customer needs. By using an agile, test-and-learn approach combined with analytics, they identify valuable solutions and prioritize initiatives focusing on impact and outcomes. The UX Strategist manages a team of UX contractors, ensuring alignment with priorities, owns a portion of our design system and works with developers to promote reusable components and speedy delivery. They also collaborate with product owners and business leaders to leverage digital strategies, advocate for a user-centered roadmap, and communicate the rationale behind various deliverables to the UX team.Reports to: User Experience LeadSpan of Control: Individual Contributor, but may lead team of external contractors to include:Interaction / Visual Designers (2-4)Web Analytics Specialist (1-2)Web Accessibility Specialist (1-2)
JOB RESPONSIBILITIESKnowing Our Businesses and their StrategiesProvide guidance and have knowledge of the required processes and tasks necessary to bring business needs to implemented solutionsWork collaboratively with others to understand business requirements but also participate in conversations around best implementation practices for a given solutionAssist in developing solutions that meet business needs and add value
UX Design and StrategyEnsure that all OC user experiences are useful, usable, and delightful.Define, either directly or through overseeing the work of others, the end-user experience for all initiatives and products within an assigned domain.Collaborate, build, and roadmap a portion of our design system ensuring the highest quality UI components are optimized for accessibility, re-use, and flexibility.Maintain OC brand standards collaborating directly with our brand and marketing teams.Develop and own user personas and customer journey maps for key workflows and customer types within a portfolio.Oversee and orchestrate the work of UX Specialists to deliver on key initiatives.Develop close working relationships with other UX Strategists, Digital Developers, Agile Release Managers, and Product Owners.Advocate for an agile mindset within the team.
UX Influence and AdvocacyDevelop high-trust, collaborative relationships with Product Owners.Use influence to advocate for user-centered product roadmaps.Align work of UX team with top initiatives in the assigned portfolio.Leverage data to influence the team and stakeholders towards high-impact, low-effort initiatives.Advocate for UX work with new teams, helping build enterprise-wide UX acumen through training and consulting.
Talent DevelopmentContinuous Improvement of UX ProcessesRelentless focus on excellence within the UX team.Leverage data to identify opportunity areas within the UX team to be more efficient and proactive.Lead conversations around capability growth and improvement within the UX team to foster a team mindset of continuous improvement.Stay abreast of industry trends, competitive developments, best practice research and other related information that would prove valuable to improving Owens Corning's digital presence
JOB REQUIREMENTSMINIMUM QUALIFICATIONS :Bachelor's degree or relevant experience in a field related to User Experience or resume of previous, qualified work experienceDigital Portfolio of prior UX work, including personas, journey maps, designs/wireframes, and/or research3 to 5 years of experience working on digital experiences, including web / mobile applications, websites, or other digital products.Prior experience in an agile development environment
EXPERIENCE:Leading high performing team (direct or indirect) by setting clear expectations, coaching, and inspiringProven success within a global business environment with multiple lines of business
KNOWLEDGE, SKILLS AND ABILITIES:Superior presentation skills, including excellent written and oral communication skills, interpersonal skillsBroad understanding of UX principles and techniquesDemonstrated capability to coordinate the work of multiple UX specialists to deliver on an objectiveEnthusiastic personality, able to overcome adversity and setbacks with perseverance and positive attitudeAbility to work with diverse project teams and across functional areasAbility to inclusively lead brainstorming exercises to address complex business or user challengesHighly organized, flexible and able to structure and estimate workProven success in building trusted, value-added relationships within the businesses and functions; ability to partner effectively with business leaders and gain consensus of objectives and outcomesAble to challenge the status quoCreates an inclusive environmentExcellent verbal and written communication skills, appropriate for audienceAbility to travel and estimated 10%, domestic and international
#LI-KM2#LI-HybridAbout Owens CorningMasonite is now proudly part of Owens Corning. Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our four integrated businesses - Roofing, Insulation, Doors, and Composites - provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2023 sales of $9.7 billion. For more information, visitwww.owenscorning.com.Owens Corning is an equal opportunity employer.