Maricopa Community College District
Public Safety Communications Specialist (Dispatcher) - Continuous Pool
Maricopa Community College District, Tempe, Arizona, United States, 85282
Public Safety Communications Specialist (Dispatcher) - Continuous Pool
Job ID:
317530Location:
District Support Services CntrFull/Part Time:
Full TimeRegular/Temporary:
Regular
Hiring Salary Range
$19.36 - $25.16/per hour DOE
Grade
111
Work Schedule
Varies
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
What's Currently Happening at MaricopaMany of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governanceOne of the largest community college systems in the country2020 Healthy Arizona Worksites Program recipientNamed 19th Best Employer for Women by Forbes2019 No. 42 in Arizona's Best Employers
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks OptionsPaid observed federal holidays & additional paid time off throughout the yearArizona State Retirement System (ASRS) & 12% Employee Contribution MatchPaid vacation, sick, and personal time (if applicable)Multiple health and dental insurance coverage plansVirtual: Reach a doctor 24/7Flexible Spending Accounts (FSA)Maricopa Perks & Gears Discount ProgramEmployee assistance program (EAP)$4,000 Annual professional development growth funding (if applicable)Tuition reimbursement for employee and dependents (if applicable)Revised summer work scheduleMaricopa Employee Health & Wellness ProgramEmployee recognition opportunitiesPublic Service Loan Forgiveness
Job Summary
This position serves as an initial point of contact and supports the general public safety and law enforcement mission for the District, receives 9-1-1 calls, provides assistance to students, faculty, staff and visitors at Maricopa Community Colleges; and communicates vital information to the District, college constituents and members of Public Safety, along with external communities; often under stressful circumstances. Dispatches for multiple Public Safety personnel at multiple colleges and obtains assistance from allied public safety agencies, as needed.
Essential Functions
40% - Answers administrative calls, emergency calls for service; interacts with and provides assistance to members of Public Safety, the college community, visitors and first responders
35% - Operates emergency communications dispatching systems and tracks public safety activities of public safety staff utilizing computer aided dispatch system for an assigned shift
15% - Queries, interprets and enters into the state and national criminal justice information system; maintains Level "A" AJCIS Terminal Operator Certification; tracks sensitive data such as orders of Protection, Trespass Orders and Registered Sex Offender Notifications
10% - Assists in administrate duties involving the auditing, editing and support of systems including; voice communications (radio consoles, emergency subscriber alert), computer aided dispatch, records management systems, criminal justice information systems, logger recording equipment, emergency notification system, alarm notification system, etc.; participates in training activities relevant to the job function and also may train and direct the work of temporary and/or student workers and college dispatchers; performs other duties as assigned
Minimum Qualifications
High School Diploma or GED and one (1) year of dispatch or related law enforcement or public safety experience.
Special RequirementsDue to the confidential, sensitive nature of information handled, successful completion of a background investigation, polygraph testing, and psychological examination are required.
Desired Qualifications
A. Experience in effectively dealing with confidential and sensitive matters & experience in effectively dealing with emergency situations in a fast-paced environment
B. Associate's degree or higher in Administration of Justice or related field from an accredited college or university
C. Two (2) or more years of experience operating a variety of law enforcement communications equipment including: use of multi-line telephone systems, public safety radios/communications equipment, and computer aided dispatching (CAD) systems within a Primary Public Safety Answering Point (PSAP) or secondary PSAP
D. One (1) or more years of experience with criminal justice database and information systems
E. Experience in keyboarding or typing or data entry
F. Experience in use of emergency related mass notification systems such as reverse 911 or private applications such as LiveSafe, Rave Guardian, etc.
G. Experience working within a police records and/or property & evidence unit
Special Working Conditions
Due to the confidential and sensitive nature of information handled, candidates given a conditional job offer will be required to successfully complete an extensive background investigation, fingerprinting-based background check, pre-polygraph interview & polygraph examination.
Hold a Level "A" ACJIS Terminal Operator Certification (TOC) or the ability to obtain certification within six (6) months of hire.
Work schedule varies. May be required to work evenings, overnights, weekends, and holidays. May be required to hold over or come in early to maintain minimum staffing levels.
May be required to sit for a prolonged period of time; viewing a computer monitor.
How to Apply
Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.
Additional materials
will not
be accepted after the job posting has closed.
Missing materials or incomplete employment history
will not
be considered.
Please ensure your materials clearly provide the following information.Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.Indicate whether former or current employment is Full-Time or;Part-Time employment (must include number of hours worked)Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit ?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=317530&PostingSeq=1
jeid-ff1d5b1ad3d23d4b8d874ebb324fdd36
Job ID:
317530Location:
District Support Services CntrFull/Part Time:
Full TimeRegular/Temporary:
Regular
Hiring Salary Range
$19.36 - $25.16/per hour DOE
Grade
111
Work Schedule
Varies
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
What's Currently Happening at MaricopaMany of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governanceOne of the largest community college systems in the country2020 Healthy Arizona Worksites Program recipientNamed 19th Best Employer for Women by Forbes2019 No. 42 in Arizona's Best Employers
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks OptionsPaid observed federal holidays & additional paid time off throughout the yearArizona State Retirement System (ASRS) & 12% Employee Contribution MatchPaid vacation, sick, and personal time (if applicable)Multiple health and dental insurance coverage plansVirtual: Reach a doctor 24/7Flexible Spending Accounts (FSA)Maricopa Perks & Gears Discount ProgramEmployee assistance program (EAP)$4,000 Annual professional development growth funding (if applicable)Tuition reimbursement for employee and dependents (if applicable)Revised summer work scheduleMaricopa Employee Health & Wellness ProgramEmployee recognition opportunitiesPublic Service Loan Forgiveness
Job Summary
This position serves as an initial point of contact and supports the general public safety and law enforcement mission for the District, receives 9-1-1 calls, provides assistance to students, faculty, staff and visitors at Maricopa Community Colleges; and communicates vital information to the District, college constituents and members of Public Safety, along with external communities; often under stressful circumstances. Dispatches for multiple Public Safety personnel at multiple colleges and obtains assistance from allied public safety agencies, as needed.
Essential Functions
40% - Answers administrative calls, emergency calls for service; interacts with and provides assistance to members of Public Safety, the college community, visitors and first responders
35% - Operates emergency communications dispatching systems and tracks public safety activities of public safety staff utilizing computer aided dispatch system for an assigned shift
15% - Queries, interprets and enters into the state and national criminal justice information system; maintains Level "A" AJCIS Terminal Operator Certification; tracks sensitive data such as orders of Protection, Trespass Orders and Registered Sex Offender Notifications
10% - Assists in administrate duties involving the auditing, editing and support of systems including; voice communications (radio consoles, emergency subscriber alert), computer aided dispatch, records management systems, criminal justice information systems, logger recording equipment, emergency notification system, alarm notification system, etc.; participates in training activities relevant to the job function and also may train and direct the work of temporary and/or student workers and college dispatchers; performs other duties as assigned
Minimum Qualifications
High School Diploma or GED and one (1) year of dispatch or related law enforcement or public safety experience.
Special RequirementsDue to the confidential, sensitive nature of information handled, successful completion of a background investigation, polygraph testing, and psychological examination are required.
Desired Qualifications
A. Experience in effectively dealing with confidential and sensitive matters & experience in effectively dealing with emergency situations in a fast-paced environment
B. Associate's degree or higher in Administration of Justice or related field from an accredited college or university
C. Two (2) or more years of experience operating a variety of law enforcement communications equipment including: use of multi-line telephone systems, public safety radios/communications equipment, and computer aided dispatching (CAD) systems within a Primary Public Safety Answering Point (PSAP) or secondary PSAP
D. One (1) or more years of experience with criminal justice database and information systems
E. Experience in keyboarding or typing or data entry
F. Experience in use of emergency related mass notification systems such as reverse 911 or private applications such as LiveSafe, Rave Guardian, etc.
G. Experience working within a police records and/or property & evidence unit
Special Working Conditions
Due to the confidential and sensitive nature of information handled, candidates given a conditional job offer will be required to successfully complete an extensive background investigation, fingerprinting-based background check, pre-polygraph interview & polygraph examination.
Hold a Level "A" ACJIS Terminal Operator Certification (TOC) or the ability to obtain certification within six (6) months of hire.
Work schedule varies. May be required to work evenings, overnights, weekends, and holidays. May be required to hold over or come in early to maintain minimum staffing levels.
May be required to sit for a prolonged period of time; viewing a computer monitor.
How to Apply
Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.
Additional materials
will not
be accepted after the job posting has closed.
Missing materials or incomplete employment history
will not
be considered.
Please ensure your materials clearly provide the following information.Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.Indicate whether former or current employment is Full-Time or;Part-Time employment (must include number of hours worked)Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit ?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=317530&PostingSeq=1
jeid-ff1d5b1ad3d23d4b8d874ebb324fdd36