Product Marketing Support Specialist

This pivotal role is dedicated to delivering comprehensive technical and application support tailored to Level measurement needs within the North American region.Responsibilities encompass managing technical support cases, offering online and telephone support, contributing to problem-solving initiatives, and collaborating with key stakeholders.Role + ResponsibilitiesProvide comprehensive support to Sales Center colleagues and specialized representatives on product and application-related Level measurement issuesEffectively manage technical support cases within Smart support, both pre and post-salesOffer online and telephone Level support to Sales Center and Representative sales teamsAssist regional sales offices and representatives in their endeavorsContribute to problem-solving initiatives aimed at resolving issues that impact sales adverselyCollaborate with Technical Support Personnel (TSP) and area managers upon requestUndertake any additional duties as assignedQualification + ProfilePossess a Bachelor's degree in Engineering, Electronics, Physics, Chemistry, Marketing, or equivalent, coupled with at least two (2) years of relevant experience in the process control industry; or an equivalent combination of education and experienceDemonstrate proficiency in problem-solving methodologies, including the ability to define problems, gather data, and draw valid conclusionsProficient in SAP and Microsoft Office SuiteDisplay exceptional problem-solving skillsAdaptability to thrive in an international work environmentExhibit a strong customer service orientationDemonstrate outstanding leadership, organizational, communication, and interpersonal skills, enabling effective interaction with individuals at all organizational levelsAbility to articulate issues clearly and concisely, both verbally and in writingProficiency in reading and interpreting technical documentsPossessing advanced Level product and application knowledge is advantageousBenefits + PerksThe security of working for an international family-owned companyTuition reimbursement and a wide range of development opportunitiesComprehensive benefits package which includes medical, dental and visionCompetitive compensation and bonus opportunitiesGenerous paid time offCompany paid Caregiver and Parental leavesSign-On BonusLife insurance and 401(k) savings with company matchFull-service cafe, fitness center, and health clinic (in Greenwood, IN)Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.