Home Care Consultant - Sales and Marketing

At Klipsch Senior Care, LLC, DBA Home Instead, our mission is to make lives better every day, every interaction, and we want to help

you

so

you

can help others.Home Instead Bloomington is growing it's team to include a sales and marketing role called the Home Care Consultant. This individual will help to forge strong relationships with the community and referal providers. The primary function of this role is to promote brand awareness and to help generate inquiries for service. Home Instead Klipsch Senior Care, LLC. was founded in 2008 with the goal of "Making lives better: every day, every interaction". We achieve this goal and are guided by our core values and an unrelenting dedication to the client experience.

If you have a passion for sales and marketing and want to help change the face of aging, please submit your application and attach your resume.We would love to talk to you and share more about the role.Home InsteadHome Care Consultant Job DescriptionKlipsch Senior Care, LLC. d/b/a Home InsteadObjective:The Home Care Consultant is responsible for ensuring achievement of revenue objectives for their service area. Revenue is to be generated from a variety of Sales and Marketing duties, including researching and pursuing new referral sources, and enhancing and maintaining relationships with existing referral sources. This position is responsible for reporting results in moving relationships forward to the General Manager on a weekly basis, discussing successes and opportunities, and demonstrating documented progress and inquiry production in Sales/Marketing/Networking areas.Primary Responsibilities:Reflect the core values of Klipsch Senior Care, LLC. d.b.a. an independently owned and operated Home Instead franchise.Responsible for researching and developing Referral Provider Network relationships and producing referrals; performs all phases of consultative sales process, including preparation and documentation of cold calls, follow-up calls, diagnosis of referral source and client needs, recommendation of appropriate Home Instead services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary.Achieve inquiry generation objectives for assigned territory with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.In conjunction with Home Instead franchise leadership, develops sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals.Develop and maintain knowledge of Home Instead brand. Effectively presents Home Instead marketing materials and services to referral providers, including 1:1 meetings, as well as planning, arranging, and conducting formal group presentations to referral providers.Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within the assigned territory, including the use of software to maintain accurate records to maximize territory potential.Develop a database of qualified leads from referrals through face-to-face cold calling on referral providers, email, telephone, and Web.Conduct Service Inquiries and Care Consultations as needed following the consultative sales process.Adhere to all company policies, procedures, and business ethics codes.Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers.Conduct the initial client/Care ProfessionalsSM introductionSecondary Responsibilities:Conduct quality assurance (QA) visits with clients as neededParticipate in various PR strategiesEducation/Experience Requirements:College degree required or equivalent work experienceRelated business or sales experience (consultative sales a plus)Must possess a valid drivers licenseKnowledge, Skills and Abilities:Must have an understanding of and uphold the policies and procedures established by Klipsch Senior Care, LLC. d.b.a. an independently owned and operated Home Instead franchise.Must demonstrate excellent oral and written communication skills and the ability to listen effectivelyMust have the ability to work independently, maintain confidentiality of information and meet deadlinesMust have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-makingMust demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and proceduresMust have the ability to organize and prioritize daily, monthly, quarterly and yearly workMust have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the communityMust present a professional appearance and demeanorMust have the ability to operate office equipmentMust have the ability to operate HI technology systemsMust have computer skills and be proficient in Word and ExcelMust be able to work evenings or weekends as requiredBenefits Home Instead offers:Medical and Dental Insurance at Employee costNew Benefits Package provided at no cost.Vacation and Sick TimePotential bonusesPaid time off for Birthday8 Paid HolidaysSalary Range: 40,000-42,000