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College of Dupage

Program Support Specialist, Arts, Communications, and Hospitality (FT),CFRE10754

College of Dupage, Glen Ellyn, Illinois, United States, 60137


Program Support Specialist, Arts, Communications, and Hospitality (FT), CFRE10754ACH

Program Support Specialist, Arts, Communications, and Hospitality (FT), CFRE10754ACHThe College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:Provide program specific support to students, faculty and the Dean in the Arts, Communication and Hospitality Division.

Subject to Dean approval, and in collaboration with program chairs, develop draft course schedules utilizing available faculty.As directed by the Dean and working closely with Centralized Scheduling Office, monitor enrollment and make recommendations regarding course additions and cancellations.Monitor faculty loads (which may include course assignments and finalization process) to ensure compliance with College policy.Track curriculum changes and monitor degree/certificate requirements.May assist faculty/program coordinators with creation, editing, and submission of program specific applications and inquiries, including submission of Illinois Community College Board Form 20 for new degrees and certificates.Monitor student admission/program participation and progression/graduation requirements, as required by division.Where applicable, work with Admissions and Faculty Coordinator in regards to program-specific applications and inquiries.Provide accurate and timely responses to student inquiries regarding Division courses, programs, and admissions requirements.May work with Admissions and Faculty Coordinator in regards to program-specific applications and inquiries.Refer students as appropriate.Screen adjunct faculty syllabi; track adjunct faculty completion of roster verification midterm, final grades, and attendance.Review and assist with program budgets.Update and maintain program websites as appropriate.Manage and maintain advisory committee database with agendas/minutes.Maintain accurate program records and assist with re-accreditation process.May review, communicate, and enforce content of affiliation agreements as appropriate.May assist in development of articulation and academic partnerships with high schools, colleges, community, and employer groups.Participate in program specific events, marketing activities, meetings and committees.May supervise Classified Staff and Student Workers.Other duties as assigned.

Qualifications:

Education

Bachelor's degree, or combination of Associate's degree and work experience in lieu of a Bachelor's degree required.Bachelor's degree in one of the above disciplines preferred.

Experience

Three (3) years experience working in one or more related disciplines or with similar responsibilities required.Strong verbal and written communications and active listening required.Ability to maintain confidentiality required.Ability to professionally represent the College and Division at community and student events required.Attention to details and highly organized required.Ability to prioritize tasks and to work autonomously as well as in teams required.Proficient in MS Office suite including Excel and Outlook required.Five (5 years experience working in related discipline preferred.College-level teaching experience or equivalent experience preferred.Strong Customer Service and ability to relate to a diverse population preferred.Prior experience utilizing Datatel/Colleague, Business Objects, and Concur preferred.

Working Conditions:

Some local travel required.This position requires a background check and drug screen.

Hybrid Remote Eligible:

Yes

Hiring Range:Classified 13 Salary/58,000.00 - 60,000.00

Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.

College of DuPage is an equal opportunity employer.

We are committed to diversity and creating an inclusive environment for all employees.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

To apply, visit ux/ats/careersite/4/home/requisition/1975?c=cod

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