Internal Revenue Service
Publishing Program Specialist - TERM APPT - NTE 1 year, MBE up to 4 years
Internal Revenue Service, San Francisco, California, United States, 94199
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Duties
WHAT IS THE TAXPAYER SERVICES
DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications, Publishing, E-Forms Technology
The following are the duties of this position at the full working level.
Performs a full range of management support, educational and administrative activities and projects relating to publishing concerns in support of the goals, management and personnel of the division. These activities include evaluating operations and implementing recommendations, as well as conducting briefings and preparing reports to keep management apprised of progress and findings.
Initiates, develops, and assumes a leadership role in the formulation of organization policies, development of program plans, and the issuance of directives and instructions to improve the overall effectiveness of the management and operation of Publishing. Meets with management and other personnel to contribute to the definition of goals and objectives. Analyzes technical, operational and administrative issues including guiding and coordinating planning and the development and implementation of approved corrective measures.
Meets customer needs through developing understandable notices, directives and instructions to improve effective management operations of Publishing; produces external and internal forms and publications which facilitate tax administration and ease of compliance by taxpayers; and supplies media and publishing services to management and employees.
Provides administrative and technical advice on overall management of programs and internal operations. Analyzes and reviews proposals affecting Publishing operations and provides management considerations and recommend actions as well as alternatives.
Plans, coordinates and establishes operating methods and procedures for accomplishment of Publishing mission as needed. Directs the development and accomplishment of employee training, providing expert assistance on educational resources and options to promote employee development and other specific educational programs.
RequirementsConditions of Employment
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S;
Unexpired
U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE:
GS-13 Level:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Experience with Adobe Experience Manager (AEM) Forms Designer for the adaptive forms design process to develop, design, and implement forms modernization including contract management; Experience creating digital and adaptive form using AEM Forms Designer and JavaScripting ; Experience developing accessible, dynamic, interactive forms and xdp form templates; Experience with interactive 2D barcodes when used in data collection; Experience using Policies and performed work on projects related to Information and Publishing system; Experience in electronic publishing; Experience analyzing and evaluating measures from metrics, finance, and published material data for customers or stakeholders; Experience with project management and interpreting personnel policies in order to apply them; Experience with oral and written communication to present plans and proposals and to prepare comprehensive reports for upper management or executives; Experience negotiating and resolving conflict.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.
Additional information
Subject to a 1-year probationary period (unless already completed).
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
This is a non-bargaining unit position.
Tour of Duty: Day Shift - 8:00 AM - 4:30 PM
Alternative work schedule, staggered work hours or telework may be available.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period
to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.
As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
This is a temporary appointment and will be made for a specified period of time as identified in this job announcement.
It will not become permanent . If you currently hold a Federal position in the competitive service and accept this appointment, you will voluntarily relinquish your competitive position. Upon completion of this appointment, you will not be returned to your previous position.
Relocation expenses -
No
Obtain and use a Government-issued charge card for business-related travel.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
Online Application
- Questionnaire
Education
-
See Education Section above
Registration/License (if applicable)
- active, current registration/license
High School Diploma
(or equivalent) - If you are 16 or 17 years of age, you
MUST
submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/12/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/12/2024.
To preview the Application Questionnaire, please click the following link:
To begin
the application process,
click the "Apply Online" button.
You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/12/2024.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the
Welcome
page. The application record in your USAJOBS account provides an
Additional Application Information
page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The
Application Status
will appear along with the date your application was last updated. For information on what each
Application Status
means, visit: .
Agency contact information
(ERC) Employee Resource Center
Email
Address
TS - CARE-Customer Assistance, Relationship and Education
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
#J-18808-Ljbffr
WHAT IS THE TAXPAYER SERVICES
DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications, Publishing, E-Forms Technology
The following are the duties of this position at the full working level.
Performs a full range of management support, educational and administrative activities and projects relating to publishing concerns in support of the goals, management and personnel of the division. These activities include evaluating operations and implementing recommendations, as well as conducting briefings and preparing reports to keep management apprised of progress and findings.
Initiates, develops, and assumes a leadership role in the formulation of organization policies, development of program plans, and the issuance of directives and instructions to improve the overall effectiveness of the management and operation of Publishing. Meets with management and other personnel to contribute to the definition of goals and objectives. Analyzes technical, operational and administrative issues including guiding and coordinating planning and the development and implementation of approved corrective measures.
Meets customer needs through developing understandable notices, directives and instructions to improve effective management operations of Publishing; produces external and internal forms and publications which facilitate tax administration and ease of compliance by taxpayers; and supplies media and publishing services to management and employees.
Provides administrative and technical advice on overall management of programs and internal operations. Analyzes and reviews proposals affecting Publishing operations and provides management considerations and recommend actions as well as alternatives.
Plans, coordinates and establishes operating methods and procedures for accomplishment of Publishing mission as needed. Directs the development and accomplishment of employee training, providing expert assistance on educational resources and options to promote employee development and other specific educational programs.
RequirementsConditions of Employment
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S;
Unexpired
U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE:
GS-13 Level:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Experience with Adobe Experience Manager (AEM) Forms Designer for the adaptive forms design process to develop, design, and implement forms modernization including contract management; Experience creating digital and adaptive form using AEM Forms Designer and JavaScripting ; Experience developing accessible, dynamic, interactive forms and xdp form templates; Experience with interactive 2D barcodes when used in data collection; Experience using Policies and performed work on projects related to Information and Publishing system; Experience in electronic publishing; Experience analyzing and evaluating measures from metrics, finance, and published material data for customers or stakeholders; Experience with project management and interpreting personnel policies in order to apply them; Experience with oral and written communication to present plans and proposals and to prepare comprehensive reports for upper management or executives; Experience negotiating and resolving conflict.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.
Additional information
Subject to a 1-year probationary period (unless already completed).
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
This is a non-bargaining unit position.
Tour of Duty: Day Shift - 8:00 AM - 4:30 PM
Alternative work schedule, staggered work hours or telework may be available.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period
to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.
As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
This is a temporary appointment and will be made for a specified period of time as identified in this job announcement.
It will not become permanent . If you currently hold a Federal position in the competitive service and accept this appointment, you will voluntarily relinquish your competitive position. Upon completion of this appointment, you will not be returned to your previous position.
Relocation expenses -
No
Obtain and use a Government-issued charge card for business-related travel.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
Online Application
- Questionnaire
Education
-
See Education Section above
Registration/License (if applicable)
- active, current registration/license
High School Diploma
(or equivalent) - If you are 16 or 17 years of age, you
MUST
submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/12/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/12/2024.
To preview the Application Questionnaire, please click the following link:
To begin
the application process,
click the "Apply Online" button.
You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/12/2024.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the
Welcome
page. The application record in your USAJOBS account provides an
Additional Application Information
page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The
Application Status
will appear along with the date your application was last updated. For information on what each
Application Status
means, visit: .
Agency contact information
(ERC) Employee Resource Center
Address
TS - CARE-Customer Assistance, Relationship and Education
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
#J-18808-Ljbffr