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Jefferson Consulting Group

USAID TAPS Communications Specialist - COMMS

Jefferson Consulting Group, Washington, District of Columbia, us, 20022


USAID TAPS Communications Specialist - COMMS JFC-24-00000944 place Washington, DC settings International Developmentwork_outlineFull-Timesecurity None schedule Posted January 22, 2024 Job Description

REFS - TAPS

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Communications SpecialistBackground and Introduction:Jefferson Solutions was awarded a five-year contract to provide technical, administrative, and programmatic support to the Bureau for Resilience, Environment, and Food Security (REFS). Through REFS, USAID works to advance inclusive agriculture-led growth, resilience, nutrition, environmental sustainability, infrastructure and energy, climate change, and water security, sanitation and hygiene initiatives in priority countries around the world to help them accelerate and protect development progress.The Communications Specialist will provide all functions needed to support Bureau or Operating Unit leadership and teams to operate effectively, and to meet overall objectives. They will support the creation and execution of strategic communications and outreach plans that support Bureau goals, working closely with other members of their team and across the Bureau, Agency, interagency, partner organizations, and the public.Position Summary:The Communications Specialist will support day-to-day functions of the Technical Supervisor, Office, or Center to which they are assigned for day-to-day work assignments. Daily activities will include aspects of communications and outreach, content generation, research and analysis, program management and coordination, and knowledge management of REFS-related programs and activities.Description of Role:The Communications and Outreach Unit, managed by the REFS Communications Director, guides Bureau strategic communications and outreach in coordination with the Bureau for Legislative and Public Affairs (LPA) and other stakeholders. The central team serves as the external affairs lead among U.S. government departments and agencies engaged in REFS's multi-sectoral work. The team coordinates internal communications within the Bureau and between REFS and other Bureaus; coordinates the Bureau's legislative engagement, providing information to Congress related to legislation and advising Bureau centers and offices on the status of pending legislation and related concerns of members of Congress; and houses the team that manages Bureau taskers and paper flow.The Communications Specialist will play a crucial role in creating and maintaining effective communication channels, producing high-quality content that engages, educates, and inspires our target audiences. The ideal candidate will have a strong command of the English language, an attention to details, and a flair for creativity. The Communications Specialist will contribute to the monitoring and measurement of the effectiveness of communications efforts through feedback, metrics, and employee surveys, and make necessary improvements. The Specialist will have a substantive role in the content development and management of REFS' digital equities and may be responsible for the drafting and regular maintenance of standard written products. The incumbent will manage and maintain the Bureau's intranet and internal communication tools, ensuring they are up-to-date and user-friendly. Domestic (approx. 2 trips per year) and international (approx. 1 trip per year) travel anticipated.Key Responsibilities:Communications and OutreachDevelop and maintain high-quality content such as talking points, success stories, newsletter articles, videos, blog posts, press releases, briefs, memos and other communications materialsProvide support on a range of communications and outreach activities, including digital content and engagement, as well as complete a wide range of day-to-day tasks related to communications and outreachDevelop, coordinate, and execute integrated strategic communications strategies and campaigns across web and social media that elevate engagement and awareness among target audiences online around key announcements and events.Serve as key liaison to manage incoming requests or external outreach within or outside of USAID on behalf of Office/Center/DivisionSupport generation and/or management of intranet, internet, or social media site contentServes as key liaison with other Offices and Centers to gather information and collaborate with others in the Bureau, Agency, and interagency as neededServes as the Bureau Brand ManagerResearch and AnalysisConduct research and synthesize data, information and stories into high-quality, targeted strategic messaging and communications materials that elevate engagement and awareness among target audiences online around key announcements and eventsProvide desk research, simple data analysis, and interpret data as neededSupport data syntheses and analyzes reports; present findingsCollaborate to develop and socialize research strategiesProgram Management and AssistanceContribute to team projects and activities, such as writing and editing, responding to requests for information, internal communications, and strategic planning.Propose, plan, track, and report on public events for both Bureau and Agency leadership.Provide logistical support to organize meetings, schedule conference rooms as necessary and ensure proper equipment and materials are available for meetings at least one day priorCapture and distribute meeting minutes, summaries of conclusions, and action itemsKnowledge ManagementSave documents and maintain file structures using USAID portalsDevelop and maintain internal trackers including for logistics and milestone trackingTrack and follow clearances for Bureau documentation and ensure that formal documentation is of high qualityMaintain awareness of and follow Agency and Federal guidelines for file retentionQualificationsA Bachelor's degree and a minimum of 3 years of professional experience (to include internships) in communications, public relations, or marketingIn lieu of a Bachelor's degree may substitute an Associate's degree plus a minimum of 8 years' experience or a High School Diploma and 10 years' experienceAbility to obtain a USAID facility access (Public Trust) clearanceExcellent writing, editing and content development skills, including taking complex ideas and distilling for a wide range of audiencesSpecialized experience in organizing and implementing communications and outreach activities including with social media tools and integrated campaignsStrong project management skills and ability to translate data into actionable recommendations that improve communications and outreachExperience taking initiative and delivering written products and materials that support an organization's communications and outreach goalsExcellent oral, interpersonal, and written communications skills to effectively interact with government clients, high-ranking officials, and other stakeholdersStrong prioritization and organization skills with keen attention to deadlinesPositive and professional attitude and demeanorDetail-oriented and interested in producing quality work productsProficiency in Google Suite of productsProficiency in Microsoft Suite of products including excel, word, and PowerPointExperience with USAID, USG or other related organizations is a plusExperience with content management systemsFamiliarity with analytics tools to measure content performanceKnowledge of social media platforms and trendsBasic graphic design skills for creating simple visualsAbout Jefferson Consulting Jefferson Consulting Group is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, national origin, genetic data, veteran status, or any category protected by law.Jefferson Consulting Group is committed to the full inclusion of all qualified individuals. As part of this commitment, JCG will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the Human Resources Department at (202) 626-8550 via email: HR@jeffersonconsulting.com

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