Amazon
Manager, Ads Account Manager, Goodreads Revenue
Amazon, San Francisco, California, United States, 94199
Description
Goodreads is the world’s largest site for readers and book recommendations. Founded in 2007, Goodreads helps people find books they love and get more out of reading. Used by avid and casual readers alike, Goodreads members can discover new books by seeing what their friends are reading or by using the Goodreads Book Recommendation Engine; share ratings and recommendations; track what they have read, and list what they want to read. Goodreads is also a place where authors connect with readers. Goodreads is a subsidiary of Amazon.
You have Sales. You have Customer service. And then you have the Account Management (AM) with one foot in each department. The Manager, Account Management leads a team of Account Managers who act as the liaison between Goodreads and our advertising customers, and it is their responsibility to see that customers are maximizing the value of the products and services provided in order to meet or exceed their advertising goals. There is also a sales component to the job as well as it's the Account Management team's duty to maintain relationships and grow revenue from their portfolio of accounts.
At Goodreads, the Manager, Account Management is on the front line of our business and works closely with our NY-based Sales team to strategize, create and successfully deliver advertising campaigns for book publishers, authors, and non-endemic clients, all while providing an exceptional customer service experience.
Key job responsibilities
Work collaboratively with sales and ad ops to provide best-in-class support to advertisers.
Facilitate a smooth, successful interaction for advertisers from RFP through final reporting
Lead team to respond in a timely manner to publisher RFPs and requests, providing product and targeting recommendations based on Goodreads expertise
Through a consultative approach, lead team to develop insights into publishers KPI’s and help them meet those goals by leveraging Goodreads’ ad products
Lead team to protect revenue by ensuring timely campaign and ad placement launches and making proactive suggestions to mitigate delivery and pacing issues.
Interact with Finance department in regards to Billing requests/issues
About the team
Goodreads team members aim to change the world one person at a time by putting the right books in their hands at the right time. The Account Management team is part of the wider Revenue team, who focuses on driving revenue for the business by monetizing our display and native ads through direct selling and programmatic.
In addition to exhibiting Amazon's Leadership Principles, we strive to uphold our Goodreads core values:
-Always Be Learning, Always Be Teaching
-Be Passionate
-Be Humble
-Help Others
-Create Fun
Basic Qualifications
Bachelor's degree
Experience analyzing data and best practices to assess performance drivers
Experience influencing internal and external stakeholders
Experience with sales CRM tools such as Salesforce or similar software
Experience in digital advertising and client facing roles with a focus on data analysis
Team management experience
Preferred Qualifications
Knowledge of digital advertising or search advertising or analytics solutions (e.g. Google Analytics)
Experience with annual brand and media planning
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $126,300/year in our lowest geographic market up to $208,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Goodreads is the world’s largest site for readers and book recommendations. Founded in 2007, Goodreads helps people find books they love and get more out of reading. Used by avid and casual readers alike, Goodreads members can discover new books by seeing what their friends are reading or by using the Goodreads Book Recommendation Engine; share ratings and recommendations; track what they have read, and list what they want to read. Goodreads is also a place where authors connect with readers. Goodreads is a subsidiary of Amazon.
You have Sales. You have Customer service. And then you have the Account Management (AM) with one foot in each department. The Manager, Account Management leads a team of Account Managers who act as the liaison between Goodreads and our advertising customers, and it is their responsibility to see that customers are maximizing the value of the products and services provided in order to meet or exceed their advertising goals. There is also a sales component to the job as well as it's the Account Management team's duty to maintain relationships and grow revenue from their portfolio of accounts.
At Goodreads, the Manager, Account Management is on the front line of our business and works closely with our NY-based Sales team to strategize, create and successfully deliver advertising campaigns for book publishers, authors, and non-endemic clients, all while providing an exceptional customer service experience.
Key job responsibilities
Work collaboratively with sales and ad ops to provide best-in-class support to advertisers.
Facilitate a smooth, successful interaction for advertisers from RFP through final reporting
Lead team to respond in a timely manner to publisher RFPs and requests, providing product and targeting recommendations based on Goodreads expertise
Through a consultative approach, lead team to develop insights into publishers KPI’s and help them meet those goals by leveraging Goodreads’ ad products
Lead team to protect revenue by ensuring timely campaign and ad placement launches and making proactive suggestions to mitigate delivery and pacing issues.
Interact with Finance department in regards to Billing requests/issues
About the team
Goodreads team members aim to change the world one person at a time by putting the right books in their hands at the right time. The Account Management team is part of the wider Revenue team, who focuses on driving revenue for the business by monetizing our display and native ads through direct selling and programmatic.
In addition to exhibiting Amazon's Leadership Principles, we strive to uphold our Goodreads core values:
-Always Be Learning, Always Be Teaching
-Be Passionate
-Be Humble
-Help Others
-Create Fun
Basic Qualifications
Bachelor's degree
Experience analyzing data and best practices to assess performance drivers
Experience influencing internal and external stakeholders
Experience with sales CRM tools such as Salesforce or similar software
Experience in digital advertising and client facing roles with a focus on data analysis
Team management experience
Preferred Qualifications
Knowledge of digital advertising or search advertising or analytics solutions (e.g. Google Analytics)
Experience with annual brand and media planning
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $126,300/year in our lowest geographic market up to $208,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.