Microsoft Corporation
Senior Content Designer
Microsoft Corporation, Redmond, Washington, United States, 98052
Are you interested in designing the future of intelligent app building? Join us as a Senior Content Designer on the Microsoft Power Apps (https://www.microsoft.com/en-us/power-platform/products/power-apps) Design Team. Power Apps was named a leader in Low Code Application Development by Forrester and Gartner last year and we’re just getting started.
Our team believes that product design only becomes great when language is straightforward, clear and designed to flow naturally from one concept to the next. That’s where you come in as a Senior Content Designer. It’s no stretch to say that your work – collaborating with Interaction Designers, User Researchers, Product Managers and Engineers, to craft simple, clear and innovative customer experiences – will have an immediate impact on the business.
You’ll be joining a team that is incredibly collaborative and inclusive, and strategically uses design to rethink how people build apps today and tomorrow.
Cross-functional, full-stack product design teams
You’ll be part of a product design team, studio, and organization that believes in the power of inclusion, diversity of ideas and people, work/life balance, and the sheer joy of solving hard problems. We’re nurturing a collaborative culture where everyone can flourish, learn, and innovate—even through the most challenging times.
Our Content Designers apply their core design skills of content strategy, information architecture, interaction design fundamentals, and digital communication to deliver great product design. You’ll collaboratively design and shape the entire user journey—making every step in the customer’s workflow easy to understand and championing Microsoft’s brand voice principles: crisp and clear, warm and approachable, and ready to lend a hand.
Best of all? Unlike other places, in the Business and Industry Copilot Studio, Content Designers work across their products from start to finish across strategy > structure > surface in partnership with their cross-functional teammates to land the most efficient and effective user experience.
Responsibilities
Passionate about simplifying technology? Same.
Complexity brings out your curiosity. You’re a Senior Content Designer who loves creating deceptively simple software—the kinds of experiences that feel efficient, effortless, and rewarding because you’ve sweated every detail and distilled every concept down to its purest, simplest form. You know the power of great information hierarchy, clear terminology, and navigation—and can speak to how carefully crafted UX flows can transform the customer journey from confusing to intuitively easy. Informing and evolving that journey with insights from research and data is second nature to you.
Yes, you know and love the cloud
While you love simple, your skillset is anything but. You’ve contributed to products as part of an interdisciplinary product design team in cloud, business, enterprise, or developer spaces. With a diverse skillset and loads of experience, you are confident in your approach and ability to find the next best action independently. You collaborate with ease (up/down/across), are adept at influencing using loads of optimism, a hunger for feedback, and a growth mindset.
Dropdown or radio buttons? UI text or tooltip?
Your communication chops are interaction specific. If you’re thinking about words, you’re also envisioning the interface elements that will make the best choice seem most obvious. You understand the concept of drilling down, reducing friction, and offering bits of guidance when—and only when—it’s needed. You know the value of using and contributing to AI guidelines, design patterns and UI toolkits, and style guides to keep product teams aligned so content stays consistent, cohesive, and intentional.
Wordsmith? Oh please—
You’re
a
fundamental part of our
product
design team
Sure, you know that clear communication starts with language—and you can articulate anything, no matter how complex. But we’re not about just adding language to a visual design— we’re creating something remarkable, and your contributions are key! Your questions and critical thinking help to clarify goals so the entire design team can build an end-to-end experience as well as individual features and task flows that balance power and ease of use.
As a Content Designer on this product design team, you’ll be:
Contributing to a coherent vision and experience strategy.
Working within design systemsand aligning business, brand, naming, messaging, and design strategies using your expertise across the broad domain of customer communications inside or outside of Microsoft.People will seek you out for answers on Microsoft’s brand voice, content style standards, terminology, common UI copy patterns, feature naming, and more.
Collaborating within and outside the design teamto guide products from concept to launch. You’ll plan, craft, and refine UX elements and in-product language–testing, validating and adapting for the next iteration. Some wins will come quickly, while others may feel like they take forever to land.
Presenting ideas and concepts at all stages of the design process—research and analysis, personas, design concepts, usability testing—adapting presentations for different audiences.
Driving terminology decision-making to bring an informed point of view, experience, and data/research. Communicates in a purposeful, concise, and conversational manner. Advises on how to embed key concepts, names, terms, and copy which are aligned with customers' intent and mental models.
Ensuring our AI experiences meet Microsoft’s Responsible AI criteria.
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Required qualifications:
Bachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 3+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing
OR Master's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 2+ years experience working in product or service designo OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications:
Demonstrated experience crafting product user interfaces across a range of platforms including desktop, cloud services, and mobile.
A portfolio of work showing experience creating user-centered design solutions is a requirement for application. (Either upload your portfolio with your application or include a link to it on your resume or LinkedIn profile.)
Your excellence in product content design and strategy gets the products you’ve worked on noticed and appreciated—and your skillset shows in your playbook of uniquely honed tools, approaches, and solutions.
You’re fluent in design and prototyping tools—Figma, Sketch, or similar—and interaction flows are a regular output of your solutions.
Communication skills that extend to your relationships. You know building relationships both within and beyond your team is key for driving impact-oriented collaboration—and ultimately making a difference for customers.
A growth mindset—there’s always more to learn. Confidence and humility can coexist. You’re quick to own mistakes (we all make them) and willing to reconsider and explore ideas.
Content Design IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until August 14, 2024.
#BICStudios, # BICJobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Our team believes that product design only becomes great when language is straightforward, clear and designed to flow naturally from one concept to the next. That’s where you come in as a Senior Content Designer. It’s no stretch to say that your work – collaborating with Interaction Designers, User Researchers, Product Managers and Engineers, to craft simple, clear and innovative customer experiences – will have an immediate impact on the business.
You’ll be joining a team that is incredibly collaborative and inclusive, and strategically uses design to rethink how people build apps today and tomorrow.
Cross-functional, full-stack product design teams
You’ll be part of a product design team, studio, and organization that believes in the power of inclusion, diversity of ideas and people, work/life balance, and the sheer joy of solving hard problems. We’re nurturing a collaborative culture where everyone can flourish, learn, and innovate—even through the most challenging times.
Our Content Designers apply their core design skills of content strategy, information architecture, interaction design fundamentals, and digital communication to deliver great product design. You’ll collaboratively design and shape the entire user journey—making every step in the customer’s workflow easy to understand and championing Microsoft’s brand voice principles: crisp and clear, warm and approachable, and ready to lend a hand.
Best of all? Unlike other places, in the Business and Industry Copilot Studio, Content Designers work across their products from start to finish across strategy > structure > surface in partnership with their cross-functional teammates to land the most efficient and effective user experience.
Responsibilities
Passionate about simplifying technology? Same.
Complexity brings out your curiosity. You’re a Senior Content Designer who loves creating deceptively simple software—the kinds of experiences that feel efficient, effortless, and rewarding because you’ve sweated every detail and distilled every concept down to its purest, simplest form. You know the power of great information hierarchy, clear terminology, and navigation—and can speak to how carefully crafted UX flows can transform the customer journey from confusing to intuitively easy. Informing and evolving that journey with insights from research and data is second nature to you.
Yes, you know and love the cloud
While you love simple, your skillset is anything but. You’ve contributed to products as part of an interdisciplinary product design team in cloud, business, enterprise, or developer spaces. With a diverse skillset and loads of experience, you are confident in your approach and ability to find the next best action independently. You collaborate with ease (up/down/across), are adept at influencing using loads of optimism, a hunger for feedback, and a growth mindset.
Dropdown or radio buttons? UI text or tooltip?
Your communication chops are interaction specific. If you’re thinking about words, you’re also envisioning the interface elements that will make the best choice seem most obvious. You understand the concept of drilling down, reducing friction, and offering bits of guidance when—and only when—it’s needed. You know the value of using and contributing to AI guidelines, design patterns and UI toolkits, and style guides to keep product teams aligned so content stays consistent, cohesive, and intentional.
Wordsmith? Oh please—
You’re
a
fundamental part of our
product
design team
Sure, you know that clear communication starts with language—and you can articulate anything, no matter how complex. But we’re not about just adding language to a visual design— we’re creating something remarkable, and your contributions are key! Your questions and critical thinking help to clarify goals so the entire design team can build an end-to-end experience as well as individual features and task flows that balance power and ease of use.
As a Content Designer on this product design team, you’ll be:
Contributing to a coherent vision and experience strategy.
Working within design systemsand aligning business, brand, naming, messaging, and design strategies using your expertise across the broad domain of customer communications inside or outside of Microsoft.People will seek you out for answers on Microsoft’s brand voice, content style standards, terminology, common UI copy patterns, feature naming, and more.
Collaborating within and outside the design teamto guide products from concept to launch. You’ll plan, craft, and refine UX elements and in-product language–testing, validating and adapting for the next iteration. Some wins will come quickly, while others may feel like they take forever to land.
Presenting ideas and concepts at all stages of the design process—research and analysis, personas, design concepts, usability testing—adapting presentations for different audiences.
Driving terminology decision-making to bring an informed point of view, experience, and data/research. Communicates in a purposeful, concise, and conversational manner. Advises on how to embed key concepts, names, terms, and copy which are aligned with customers' intent and mental models.
Ensuring our AI experiences meet Microsoft’s Responsible AI criteria.
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Required qualifications:
Bachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 3+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing
OR Master's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 2+ years experience working in product or service designo OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications:
Demonstrated experience crafting product user interfaces across a range of platforms including desktop, cloud services, and mobile.
A portfolio of work showing experience creating user-centered design solutions is a requirement for application. (Either upload your portfolio with your application or include a link to it on your resume or LinkedIn profile.)
Your excellence in product content design and strategy gets the products you’ve worked on noticed and appreciated—and your skillset shows in your playbook of uniquely honed tools, approaches, and solutions.
You’re fluent in design and prototyping tools—Figma, Sketch, or similar—and interaction flows are a regular output of your solutions.
Communication skills that extend to your relationships. You know building relationships both within and beyond your team is key for driving impact-oriented collaboration—and ultimately making a difference for customers.
A growth mindset—there’s always more to learn. Confidence and humility can coexist. You’re quick to own mistakes (we all make them) and willing to reconsider and explore ideas.
Content Design IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until August 14, 2024.
#BICStudios, # BICJobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .