Manager, Corporate Communications

Center 1 (19052), United States of America, McLean, Virginia

Make your application after reading the following skill and qualification requirements for this position.Manager, Corporate Communications

At Capital One, we’re building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.About The Role:Capital One is looking for a strategic, results-driven communications professional to join a talented group of communicators on our Corporate Communications team.This person will partner with business leaders, marketing and brand partners, and agencies to build and lead strategic, integrated and customer-facing communications programs across channels that highlight our human-centered, tech-forward products and offerings to the target audience and bolster perception of Capital One amongst key audiences.This position requires exceptional written, verbal, and presentation skills; solid understanding of and experience working with traditional and social media; experience with influencer identification and management; experience leading projects and teams to meet objectives; and the ability to build trusted relationships with both internal and external stakeholders while operating in a fast-paced, matrixed environment.PRIMARY RESPONSIBILITIES:Exhibit a deep understanding of and ability to communicate the benefits, features and key insights related to enterprise and business goalsWork closely and engage with key stakeholders to build trusted relationshipsIdentify themes, topics and content that resonate with target audiences and meet strategic business objectivesLeverage data and insights to inform and measure success of narratives and influence programmingUnderstand, identify, and effectively navigate potential program risks and sensitivitiesAbility to work seamlessly as part of a team, in an open and collaborative environmentLead integrated communications strategies, including paid, earned, shared, and owned mediaIdentify news hooks and agile earned media opportunities that support business objectives and coordinate outreach, leveraging key contacts and managing relationships to ensure media coverage across a range of media verticalsBuild and enhance mutually beneficial relationships among target media and influencers while thoughtfully determining when to incorporate earned media, influencer relations, experiential and content components into programmingDraft and lead the development of effective communications materials, including: strategic plans, public announcements, leader talking points and remarks, social media content and other communications documents for various audiencesOversee flawless earned media engagement through comprehensive spokesperson training and prep, on the ground support, and media follow-upBuild powerful, dynamic, influencer content that can be adapted and shared across a variety of internal and external channelsPartner and collaborate with Corporate Communications team members to ensure well-managed media, influencer and overall external engagementEffectively manage agency(s) and vendors to support programming and media engagementAssess risks, issues and potential communications problems and provide proactive solutionsVet external speaking engagements, assess risks and headwinds, and collaborate appropriately to implement mitigation strategies while providing counsel to business partners and leadersEmbrace research, measurement and analytical thinking as a means to drive ImpactEnsure all work is executed through a lens of strategic impact and measurement, leveraging the latest tools and technology to showcase how communications is driving business outcomes, brand awareness and engagementSupport Capital One enterprise communicationsConnect the dots between Line of Business priorities and the broader enterprise to drive efficiencies and create value for our business partnersIdentify ways to enhance Capital One’s reputation, ensuring all efforts reflect and bolster the enterpriseBASIC QUALIFICATIONSBachelor’s Degree or military experienceAt least 5 years of Public Relations experiencePREFERRED QUALIFICATIONSAt least 7 years of Public Relations experience for a leading consumer brand or agencyAt least 4 years of experience managing multiple projects simultaneouslyAt least 2 years of experience with executive-level clientsAt least 2 years of experience working effectively with multiple constituents, including peers, executive management, senior management and working within a highly matrixed environmentAt least 5 years of experience with current digital and social media technology

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