Pinnacle Live
Production Specialist - Audio Visual, Event Technology, Live Events
Pinnacle Live, Santa Clara, California, us, 95053
PRODUCTION SPECIALIST
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Salary:
$33-36/hrCompany Overview:Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.Job Summary:The Production Specialist will be working with Project Managers, Directors, and direct clients to provide full-service show design and implementation from start to finish. This position will be actively designing the events, drafting proposals, consulting with clients, and executing setup, operation, and proper strike of events as assigned by the supervisor.Essential Functions:Direct small to medium size show audio visual setup according to customer specifications and clearly established expectations.Determine physical layout and technical capabilities of meeting locations to determine service and equipment needs.Responsible for directing and communicating the technical specifications of a show/event to clients, location management, and internal AV staff.Manage communication efforts with show venue staff.Assess equipment needs, service requirements, and cost parameters of show sites and events.Act as technical liaison to clients, manage and nurture relationships.Learn area pricing structure to meet client's needs in additions and show upgrades.Lead and manage other AV employees technically and direct freelancers and outside AV staff on show guidelines.Develop, train, and mentor AV staff.Arrange and manage transfers, re-rents, and coordinate equipment needs.Ensure sufficient labor needs for shows are met and manage proper scheduling.Learn to monitor costs on shows to ensure profit goals are reached.Learn to coordinate vendors and outside technical support for events.Operate equipment in a live show setting.Work with the sales team to clearly define customer expectations and build own sales skills.Communicate directly with clients or assist technicians with ensuring excellent customer service is provided.Assist in creating or rearranging sets to enhance clients' vision.Learn and explain invoicing to clients. Obtain signatures and assist with order entry/billing system as needed.Execute proper optimal operation and troubleshooting of equipment. Perform preventative maintenance of equipment as needed.Follow and act in accordance with all company rules and policies regarding general operation of the company, including but not limited to working hours, procedures, and specific company rules.Education & Experience:Related technical experience and/or education.High school diploma, GED, or equivalent.Required Skills & Knowledge:High degree of demonstrated customer service and hospitality skills.Thorough knowledge of audio visual equipment, setup, and operations.Possesses a basic knowledge of audio-visual sales processes.Basic computer skills including Microsoft Office, networking, IT device management, PC and Mac operations.Demonstrates a high degree of commitment to professionalism in the workplace.Possesses good organizational skills and the ability to adapt and function successfully in a high-volume, sometimes stressful team environment.High degree of ownership and self-initiation skills as well as a positive professional demeanor.Flexibility to accommodate a changing work schedule and/or business needs.Set an example for professional grooming and presentation standards.Ability to work varied and changing schedule (nights, weekends, early mornings included).A valid driver's license and acceptable driving record is required for those in positions that may operate company vehicles.Benefits:Generous time off with PTO, holidays, and sick/personal days.401k with a contribution match.Insurances; health, vision, dental, and more.Pinnacle Live is an E-verify and Equal Employment Opportunity Employer.Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We strive to create an environment where we actively embrace all forms of diversity.
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Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Salary:
$33-36/hrCompany Overview:Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.Job Summary:The Production Specialist will be working with Project Managers, Directors, and direct clients to provide full-service show design and implementation from start to finish. This position will be actively designing the events, drafting proposals, consulting with clients, and executing setup, operation, and proper strike of events as assigned by the supervisor.Essential Functions:Direct small to medium size show audio visual setup according to customer specifications and clearly established expectations.Determine physical layout and technical capabilities of meeting locations to determine service and equipment needs.Responsible for directing and communicating the technical specifications of a show/event to clients, location management, and internal AV staff.Manage communication efforts with show venue staff.Assess equipment needs, service requirements, and cost parameters of show sites and events.Act as technical liaison to clients, manage and nurture relationships.Learn area pricing structure to meet client's needs in additions and show upgrades.Lead and manage other AV employees technically and direct freelancers and outside AV staff on show guidelines.Develop, train, and mentor AV staff.Arrange and manage transfers, re-rents, and coordinate equipment needs.Ensure sufficient labor needs for shows are met and manage proper scheduling.Learn to monitor costs on shows to ensure profit goals are reached.Learn to coordinate vendors and outside technical support for events.Operate equipment in a live show setting.Work with the sales team to clearly define customer expectations and build own sales skills.Communicate directly with clients or assist technicians with ensuring excellent customer service is provided.Assist in creating or rearranging sets to enhance clients' vision.Learn and explain invoicing to clients. Obtain signatures and assist with order entry/billing system as needed.Execute proper optimal operation and troubleshooting of equipment. Perform preventative maintenance of equipment as needed.Follow and act in accordance with all company rules and policies regarding general operation of the company, including but not limited to working hours, procedures, and specific company rules.Education & Experience:Related technical experience and/or education.High school diploma, GED, or equivalent.Required Skills & Knowledge:High degree of demonstrated customer service and hospitality skills.Thorough knowledge of audio visual equipment, setup, and operations.Possesses a basic knowledge of audio-visual sales processes.Basic computer skills including Microsoft Office, networking, IT device management, PC and Mac operations.Demonstrates a high degree of commitment to professionalism in the workplace.Possesses good organizational skills and the ability to adapt and function successfully in a high-volume, sometimes stressful team environment.High degree of ownership and self-initiation skills as well as a positive professional demeanor.Flexibility to accommodate a changing work schedule and/or business needs.Set an example for professional grooming and presentation standards.Ability to work varied and changing schedule (nights, weekends, early mornings included).A valid driver's license and acceptable driving record is required for those in positions that may operate company vehicles.Benefits:Generous time off with PTO, holidays, and sick/personal days.401k with a contribution match.Insurances; health, vision, dental, and more.Pinnacle Live is an E-verify and Equal Employment Opportunity Employer.Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We strive to create an environment where we actively embrace all forms of diversity.
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