Constant Contact, Inc.
Director, Product Design
Constant Contact, Inc., Waltham, Massachusetts, us, 02453
The Director, Product Design defines the vision for leading and growing a design team to deliver impactful outcomes through superior experiences for our customers. They provide direction and guidance for their team’s overall growth and output as well as partner with cross-functional leaders to drive strategy. They build a strong design practice and influence product and business strategy while driving quality of the experience.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.What you’ll do:
Lead a design team consisting of defining and measuring design strategies that deliver value to our clients, achieve business outcomes and accelerate growth
Champion creating a differentiated and competitive user experience by using storytelling and persuasion to connect strategy and vision
Drive high quality, user-centric experiences
Develop an emerging understanding of customer problems, broader organizational context and goals and take initiative in identifying problems and opportunities to improve the product
Develop and measure key performance indicators that benchmark and track performance, and measure our solutions
Hire and retain top user experience design talent by driving career development and performance and delivering regular feedback and coaching
Develop highly innovative solutions and recommend to senior leadership for prioritization
Investigate, evaluate and recommend new and emerging user experience design and usability techniques, technologies and process improvement methodologies.
Presents team best practices, case studies and success stories both internally and externally
Who you are:
Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field
10 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps
5+ years of experience leading product designers, with a proven track record of building and managing strong, effective design teams
Demonstrated ability with recruiting, hiring and retaining multidisciplinary design teams
Demonstrated ability leading designers, with a proven track record of building and managing strong, effective design teams
Demonstrated ability in creating user experience designs that create a competitive advantage and measure the effectiveness of designs with end users
Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including executive leadership
Demonstrated ability in influencing product direction through a deep understanding of user needs and usability
Demonstrated ability in best practices, key findings, and evidence-based rationalization of design decisions
Knowledge of balancing human behaviors, technology capabilities and business needs to deliver measurable design solutions
Preferred Qualifications
Master’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field
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Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.What you’ll do:
Lead a design team consisting of defining and measuring design strategies that deliver value to our clients, achieve business outcomes and accelerate growth
Champion creating a differentiated and competitive user experience by using storytelling and persuasion to connect strategy and vision
Drive high quality, user-centric experiences
Develop an emerging understanding of customer problems, broader organizational context and goals and take initiative in identifying problems and opportunities to improve the product
Develop and measure key performance indicators that benchmark and track performance, and measure our solutions
Hire and retain top user experience design talent by driving career development and performance and delivering regular feedback and coaching
Develop highly innovative solutions and recommend to senior leadership for prioritization
Investigate, evaluate and recommend new and emerging user experience design and usability techniques, technologies and process improvement methodologies.
Presents team best practices, case studies and success stories both internally and externally
Who you are:
Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field
10 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps
5+ years of experience leading product designers, with a proven track record of building and managing strong, effective design teams
Demonstrated ability with recruiting, hiring and retaining multidisciplinary design teams
Demonstrated ability leading designers, with a proven track record of building and managing strong, effective design teams
Demonstrated ability in creating user experience designs that create a competitive advantage and measure the effectiveness of designs with end users
Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including executive leadership
Demonstrated ability in influencing product direction through a deep understanding of user needs and usability
Demonstrated ability in best practices, key findings, and evidence-based rationalization of design decisions
Knowledge of balancing human behaviors, technology capabilities and business needs to deliver measurable design solutions
Preferred Qualifications
Master’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field
#J-18808-Ljbffr