Digital Marketing Specialist

Digital Marketing Operations AssociateRemote - Columbus, OH6-month contract with possible extension and/or conversionMinimum Qualifications:1-2 years of experience in eCommerce, Digital, Operations, or TechnologyBachelor's degree in Digital/Technology field, Marketing, Business, Operations, Communications preferred, or equivalent combination of education and experience.Can-do, positive attitudeMotivated self-starter in a fast-paced environmentAbility to effectively juggle multiple responsibilities and quickly shift prioritiesStrong track record for delivering high quality results; demonstrated critical eye for detailAbility to work cross-functionally and build strong relationships with business and brand services partnersOutstanding communication, writing, and organization skillsFamiliarity with Content Management Systems (CMS)Experience working through complex challenges with cross-functional teamsDemonstrates initiative in a fast-paced environmentResponsibilities:Moderate customer product reviews and share escalated reviews with appropriate team.Contribute to a new, reimagined moderation process and standards.Facilitate the setup of promotions in ad network platform from build to QA and launch, supporting business campaignsConduct site, system, and process audits as assigned in support of Operational Excellence roadmapDocumentation of team processes and standardsMonitor customer friction in user experience software and surface insightsChampion operational excellence by establishing and upholding best practices, providing continuous hindsight and optimization recommendations.Performs daily QA of the website including new product, category, and pricing/promotions prior to go-livePerforms various content updates and data uploads in CMSAd hoc projects as assignedDemonstrate your curiosity and bias towards delighting the customerBegin building relationships with internal partners and business stakeholdersComplete a guided onboarding process which includes:Understand current state of the businessMeet with key stakeholders and partnersLearn vision, mission, and editorial principalsLearn digital operations' processes and toolsLearn about product portfolio and the website DTC (direct-to-consumer) ecosystemABOUT EIGHT ELEVEN GROUP DBA CALCULATED HIRE:At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs.For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise.Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.