Compass Group, North America
MARKETING SPECIALIST (CATERING INDUSTRY)
Compass Group, North America, Los Angeles, California, United States, 90079
Wolfgang Puck Catering
Position Title: MARKETING SPECIALIST (CATERING INDUSTRY)
Pay Grade: 11
Salary: $80,000/yr.
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck (https://www.youtube.com/watch?v=_9-oBrENwdQ)
Success on our team starts with our culture:
We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
“I can have the best food, but if we don’t have good people, it won’t get you very far.”
Job Summary
We have an exciting opportunity for a Marketing Specialist to join the team! The Marketing Specialist will report directly to the Senior Marketing Manager, and focused on implementing initiatives that positively impact the guest and customer experience.
They will be responsible for driving marketing and communications programs for our clients, rolling out new marketing and engagement initiatives to drive participation and continuously improve the customer experience/satisfaction. They will coordinate, support and communicate projects at the local level and provide updates to corporate marketing and strategy department, and work closely with the operations team(s) to ensure that revenue, customer satisfaction, and Wolfgang Puck Catering marketing standards and merchandising goals are met.
Responsibilities
Understand and implement brand standards in presentation, retail merchandising and signage, sales collateral, showcase events, uniforms, photograph, and editorial copy
Coordinate feedback from the field to ensure promotions reflect the on-site client/team needs
Coordinate field design requests with appropriate leaders
Support business development team on bid presentations
Assist in the development and execution of promotional events, client events, and new unit openings
Develop innovative programs to keep region current and on trend with marketing practices and local competition
Assist in the planning and execution of associate recognition activities
Support digital agencies by providing content and activating strategies on-site at events across the region
Manage an engagement calendar in collaboration with culinary team, client achievements, and universal holidays/themes
Merchandising openings and seasonal specials from traditional, retail, and creative sources
Implement all marketing plans and conduct return on investment metrics analysis
Initiate customer satisfaction surveys for services, analyze and develop action plans to improve
Support marketing programs and culinary advancement initiatives across the region
Assist in preparing quarterly business review presentations
Support WPC corporate with new account openings when needed; weekend work and travel may occur
Excellent oral and written communication skills
Exemplary presentation skills
Managerial/supervisory capabilities
Excellent execution capabilities
Qualifications
Proficient in Microsoft Office applications (Outlook, Word, PowerPoint, Excel).
Previous marketing and/or communication experience - 2 years.
Bachelor's Degree in Marketing is preferred.
Proven ability to manage multiple tasks and deadlines.
Excellent writing ability with proofreading and grammatical skills.
Basic knowledge of Photoshop or InDesign is beneficial.
Self-motivated and well disciplined.
Positive attitude and ability to communicate effectively with employees at all levels in a corporate and operations environment in a professional manner.
Strong knowledge of social media.
Drive for accuracy and going above and beyond at all times.
Enjoyment of building relationships
Demonstrate awareness, understanding, and skills necessary to work in a diverse environment
Articulate, with strong interpersonal skills
Ability to work well under pressure and meet deadlines
Possess an interest in learning, observing, and practicing a variety of experiences in our industry
Excellent writing and editing skills
Self-directed, proactive, and curious
Flexible and adaptable
Knowledge of social media platforms
Knowledge of graphic design tools is a plus
Prior marketing related experience is a plus
Apply to Wolfgang Puck today!
Wolfgang Puck Catering is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Wolfgang Puck Catering are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Wolfgang Puck Catering maintains a drugfree workplace.
Position Title: MARKETING SPECIALIST (CATERING INDUSTRY)
Pay Grade: 11
Salary: $80,000/yr.
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck (https://www.youtube.com/watch?v=_9-oBrENwdQ)
Success on our team starts with our culture:
We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
“I can have the best food, but if we don’t have good people, it won’t get you very far.”
Job Summary
We have an exciting opportunity for a Marketing Specialist to join the team! The Marketing Specialist will report directly to the Senior Marketing Manager, and focused on implementing initiatives that positively impact the guest and customer experience.
They will be responsible for driving marketing and communications programs for our clients, rolling out new marketing and engagement initiatives to drive participation and continuously improve the customer experience/satisfaction. They will coordinate, support and communicate projects at the local level and provide updates to corporate marketing and strategy department, and work closely with the operations team(s) to ensure that revenue, customer satisfaction, and Wolfgang Puck Catering marketing standards and merchandising goals are met.
Responsibilities
Understand and implement brand standards in presentation, retail merchandising and signage, sales collateral, showcase events, uniforms, photograph, and editorial copy
Coordinate feedback from the field to ensure promotions reflect the on-site client/team needs
Coordinate field design requests with appropriate leaders
Support business development team on bid presentations
Assist in the development and execution of promotional events, client events, and new unit openings
Develop innovative programs to keep region current and on trend with marketing practices and local competition
Assist in the planning and execution of associate recognition activities
Support digital agencies by providing content and activating strategies on-site at events across the region
Manage an engagement calendar in collaboration with culinary team, client achievements, and universal holidays/themes
Merchandising openings and seasonal specials from traditional, retail, and creative sources
Implement all marketing plans and conduct return on investment metrics analysis
Initiate customer satisfaction surveys for services, analyze and develop action plans to improve
Support marketing programs and culinary advancement initiatives across the region
Assist in preparing quarterly business review presentations
Support WPC corporate with new account openings when needed; weekend work and travel may occur
Excellent oral and written communication skills
Exemplary presentation skills
Managerial/supervisory capabilities
Excellent execution capabilities
Qualifications
Proficient in Microsoft Office applications (Outlook, Word, PowerPoint, Excel).
Previous marketing and/or communication experience - 2 years.
Bachelor's Degree in Marketing is preferred.
Proven ability to manage multiple tasks and deadlines.
Excellent writing ability with proofreading and grammatical skills.
Basic knowledge of Photoshop or InDesign is beneficial.
Self-motivated and well disciplined.
Positive attitude and ability to communicate effectively with employees at all levels in a corporate and operations environment in a professional manner.
Strong knowledge of social media.
Drive for accuracy and going above and beyond at all times.
Enjoyment of building relationships
Demonstrate awareness, understanding, and skills necessary to work in a diverse environment
Articulate, with strong interpersonal skills
Ability to work well under pressure and meet deadlines
Possess an interest in learning, observing, and practicing a variety of experiences in our industry
Excellent writing and editing skills
Self-directed, proactive, and curious
Flexible and adaptable
Knowledge of social media platforms
Knowledge of graphic design tools is a plus
Prior marketing related experience is a plus
Apply to Wolfgang Puck today!
Wolfgang Puck Catering is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Wolfgang Puck Catering are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Wolfgang Puck Catering maintains a drugfree workplace.