TekSynap
IT Broadcast Engineer
TekSynap, Washington, District of Columbia, us, 20022
Responsibilities & Qualifications
Please make an application promptly if you are a good match for this role due to high levels of interest.
RESPONSIBILITIES
Provide a wide range of IT support services in the field of radio and television broadcasting to the recording studio.
Provide primary support for IT systems in the recording studio offices and in the Executive office.
Act as liaison for the SAA.
Has experience with and understands the uniqueness of the Senate office environment.
Research, evaluate, test, and make recommendations of new technologies to the Senate on an ongoing basis. Once an acquisition has been made, develop an implementation plan installing, configuring, and testing equipment; training staff; and updating documentation.
Develop and provide training programs to include hardware/software troubleshooting diagnostics for staff members’ respective systems and equipment.
Develop preventative maintenance programs and backup/redundancy systems to ensure that the recording studio has uninterrupted operations.
Support all aspects of the operations, including computer support in relation to coverage on the Senate floor; and the Senate’s recording studios, audio studios, video tape rooms, closed captioning rooms, graphics shop, scheduling and billing systems, streaming audio/video servers, and web server.
Support the network engineering, systems integration, graphics, office automation support, hardware/software troubleshooting, interface with application vendors, systems analysis/programming, and web development.
REQUIRED QUALIFICATIONS
Bachelor’s degree in computer related field.
5+ years of relevant customer experience providing hardware and software problem resolution, and other tasks listed above.
Customer service training and 5+ years of experience.
Experience and technical skills in Apple environments and Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, HP hardware, and Network Communications.
Must be able to effectively teach concepts to customers.
Exceptional verbal and written communications skills required.
Good interpersonal skills.
Able to successfully multitask multiple issues.
Previous experience at the Senate is a plus.
Able to pass Capitol Police Background Check.
Overview
We are seeking a Recording Studio System Consultant to join our team supporting United States Senate, Washington, DC.
This program provides comprehensive services for Local Area Networks (LANs) and Wide Area Networks (WANs), supporting roughly 12,000 users at the U.S. Senate. The program covers the acquisition, delivery, configuration, integration, and upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves, upgrades in state offices, and technical assistance for systems, ensuring efficient, secure, and up-to-date IT infrastructure.
TekSynap is a “Fast 50” technology company in the Washington, D.C. area that offers technology solutions to federal, state, and local government agencies. We offer our full-time employees a competitive benefits package that includes health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time, and holidays.
Visit us at www.TekSynap.com.
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
Additional Job Information
COMPETENCIES
Establish Focus
Change Management
Develop Others
Oral Communication
Written Communication
Interpersonal Awareness
Build Relationships
Analytical Thinking
Conceptual Thinking
Strategic Thinking
Technical Expertise
Initiative
Foster Innovation
Results Oriented
Teamwork
Customer Service
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Washington D.C. (on-site United States Capitol)
Type of environment: Varies
Noise level: (Low, Medium, High)
Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Citizenship: US Citizen
Clearance requirement: Capitol Police Background Check
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.
#J-18808-Ljbffr
Please make an application promptly if you are a good match for this role due to high levels of interest.
RESPONSIBILITIES
Provide a wide range of IT support services in the field of radio and television broadcasting to the recording studio.
Provide primary support for IT systems in the recording studio offices and in the Executive office.
Act as liaison for the SAA.
Has experience with and understands the uniqueness of the Senate office environment.
Research, evaluate, test, and make recommendations of new technologies to the Senate on an ongoing basis. Once an acquisition has been made, develop an implementation plan installing, configuring, and testing equipment; training staff; and updating documentation.
Develop and provide training programs to include hardware/software troubleshooting diagnostics for staff members’ respective systems and equipment.
Develop preventative maintenance programs and backup/redundancy systems to ensure that the recording studio has uninterrupted operations.
Support all aspects of the operations, including computer support in relation to coverage on the Senate floor; and the Senate’s recording studios, audio studios, video tape rooms, closed captioning rooms, graphics shop, scheduling and billing systems, streaming audio/video servers, and web server.
Support the network engineering, systems integration, graphics, office automation support, hardware/software troubleshooting, interface with application vendors, systems analysis/programming, and web development.
REQUIRED QUALIFICATIONS
Bachelor’s degree in computer related field.
5+ years of relevant customer experience providing hardware and software problem resolution, and other tasks listed above.
Customer service training and 5+ years of experience.
Experience and technical skills in Apple environments and Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, HP hardware, and Network Communications.
Must be able to effectively teach concepts to customers.
Exceptional verbal and written communications skills required.
Good interpersonal skills.
Able to successfully multitask multiple issues.
Previous experience at the Senate is a plus.
Able to pass Capitol Police Background Check.
Overview
We are seeking a Recording Studio System Consultant to join our team supporting United States Senate, Washington, DC.
This program provides comprehensive services for Local Area Networks (LANs) and Wide Area Networks (WANs), supporting roughly 12,000 users at the U.S. Senate. The program covers the acquisition, delivery, configuration, integration, and upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves, upgrades in state offices, and technical assistance for systems, ensuring efficient, secure, and up-to-date IT infrastructure.
TekSynap is a “Fast 50” technology company in the Washington, D.C. area that offers technology solutions to federal, state, and local government agencies. We offer our full-time employees a competitive benefits package that includes health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time, and holidays.
Visit us at www.TekSynap.com.
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
Additional Job Information
COMPETENCIES
Establish Focus
Change Management
Develop Others
Oral Communication
Written Communication
Interpersonal Awareness
Build Relationships
Analytical Thinking
Conceptual Thinking
Strategic Thinking
Technical Expertise
Initiative
Foster Innovation
Results Oriented
Teamwork
Customer Service
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Washington D.C. (on-site United States Capitol)
Type of environment: Varies
Noise level: (Low, Medium, High)
Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Citizenship: US Citizen
Clearance requirement: Capitol Police Background Check
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.
#J-18808-Ljbffr