COMSO, Inc.
Unified Communications Specialist (TS/SCI w/ Polygraph)
COMSO, Inc., Annapolis Junction, MD
About us:
COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for six years running by the Baltimore Sun Media Group.
Currently, we are seeking a Unified Communications Specialist (TS/SCI w/ Polygraph) to join our Team!
**TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION.**
Shift: Day shift, Monday-Friday
Must Have:
Primary Responsibilities:
Education & Experience:
Clearance Requirements:
Benefits : Medical, Dental, Vision, 401K (vested immediately), FSA, LTD/ STD, Paternal Leave, PTO, Federal Holidays to include Birthday, a 2-week Sabbatical, and Emergency Facility Closure Days.
COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.
COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for six years running by the Baltimore Sun Media Group.
Currently, we are seeking a Unified Communications Specialist (TS/SCI w/ Polygraph) to join our Team!
**TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION.**
Shift: Day shift, Monday-Friday
Must Have:
- Ability to manage complex projects and work effectively in a cross-functional team environment
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical
- stakeholders
- Excellent problem-solving skills and a proactive approach to addressing issues
- Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies
- Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration
- Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools
Primary Responsibilities:
- Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.
- Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.
- Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.
- Ensure seamless intercommunication between various communication platforms and services.
- Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.
- Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.
- Develop and maintain documentation, including system configurations, processes, and procedures.
- Train end-users on the effective use of unified communications tools and platforms.
- Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.
- Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.
Education & Experience:
- Bachelors degree & 14 years' experience
- No degree & 19 years' experience
- IAT Level 2 Certified (Security+)
Clearance Requirements:
- TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION
Benefits : Medical, Dental, Vision, 401K (vested immediately), FSA, LTD/ STD, Paternal Leave, PTO, Federal Holidays to include Birthday, a 2-week Sabbatical, and Emergency Facility Closure Days.
COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.