LN Concerts, General Manager - 713 Music Hall

Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!THE JOBWe are seeking a General Manager to oversee business operations ensuring that the venue and all related matters operate within the scope of Live Nation standards, policies and procedures.WHAT THIS ROLE WILL DOEstablish and maintain high standards of customer service for staff, customers and vendors.Identify and maximize revenue drivers while optimizing the overall guest and artist experience.Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, Ancillary Revenue team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability.Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience.Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.).Ensure Live Nation policies and procedures, and SOPs are adhered to, including, but not limited to Global Security SOPs to ensure the safety of artists, fans, and staff while at the venue.Hires, trains and schedules full and part-time employees, and work closely with all subcontractors and/or third-party vendors.Promote and establish "rental" events in the venue.Works closely with Live Nation promoters and operations and provides direction on standards and compliance.Coordinates and facilitates event set-up with operations.Performs and executes successful settlement of events.Performs and executes timely Flash Reports after events.Forecasts in ROME, operational and production expenses, as well as ancillary revenue streams.Coordinates day of event activities and matters.Excellent working knowledge of Health & Safety.Implements and complies with the companies' audit procedures.Ensures that employees performance is monitored and reviewed accordingly.Management of employee attendance records, for all employees.Any other reasonable duties as required by the executive management.Work closely with key civic governmental departments, venue landlord, as well as interaction with the community in general.Other duties as assigned.This position typically supervises a number of exempt and non-exempt positions.Day to day management of all venue vendors/subcontractors – HVAC, Plumbing, Electrical, Cleaning, Security, Trash/Recycling.Responsible for meeting staffing levels and budget targets for each event.Generate Operations costs flash report following each event.Work with all other departments to help fulfill needed requirements.Advance each show with tour security directors and fulfill tour security requirements.On site for each event prior to load in and until load out.WHAT THIS PERSON WILL BRINGMinimum 5 years experience as a general manager or operations manager in a hospitality related business.Must have extensive background in event sales and promotion.Ability to perform all job duties and responsibilities.Requires excellent communication skills, both verbally and written.Must have expertise in profitability analysis and budgeting.Exhibits strong problem-solving skills in long term and immediate situations.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.HIRING PRACTICES

All potential candidates should read through the following details of this job with care before making an application.The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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