Creative Operations, Project Manager

Chantecaille sets a luxurious standard in the world of modern, botanical skincare and cosmetics. Our obsession with flowers and their amazing natural abilities to heal and work in harmony with the body is at the heart of our passion for skincare. Through ground-breaking scientific advancement, meticulous formulation, and personal commitment, we use beauty as a tool to effect change in the world. By creating purposeful, obsession-worthy beauty products crafted from the purest ingredients, we have raised the bar for the beauty industry. We have created a philanthropy platform that shines a spotlight on global environmental issues and supports conservation efforts around the globe.Chantecaille is a company that offers everyone the means to find their place and thrive as an Equal Opportunity Employer. By joining Chantecaille, you will receive a benefits package and have access to future career opportunities within Chantecaille and the Beiersdorf Group.Position InformationThe Creative Operations Project Manager will be responsible for supporting and managing 360 campaigns for the Chantecaille brand and special projects in collaboration with Art, Shoot Production, Editorial, Post Production, + Studio teams.The Creative Operations Project Manager will be the central point of contact for any seasonal campaigns, all creative projects and requests, ensuring all milestones within a project are met and all teams are aligned, by providing clear and concise planning and communication in order to ensure successful executions. The ability to work independently while adjusting and adapting management styles and techniques to the uniqueness of each project is essential to success in this role.Position ResponsibilitiesManage and facilitate a variety of creative projects, with a focus on innovation, digital and marketing initiatives, acting as the right-hand person to our Creative Director, helping to define processes needed to effectively plan, resource, and manage our creative workstreamsDefine project scope, identify potential risks, develop mitigation strategies; ensure deliverables meet requirements and standardsStrengthen, build and maintain the creative operations building blocks and capabilities.Create and manage production schedules to support launch dates of seasonal marketing initiativesDevelop timelines and ensure our team is on track to reach these milestones, while also adapting to pivots in timelines when they occurEffectively communicate within the team/org and negotiate timelines, decision making, and feedbackSupport Creative Director and team in production of photoshoots for physical projectsIndependently act as the main point of contact for your creative workstreams, partnering closely with cross-functional stakeholders such as brand teams, visual merchandising, retail, design, etcMaintain organization across all project documents, shared drives (Google Drive, Sharepoint, Airtable, etc.), calendars, and meetings (scheduling, sending recaps, follow-ups, etc.)If conflicts or issues arise within projects, identify solutions and contribute to their resolution in a timely manner, escalating to team leaders when neededEfficiently use and maintain the processes, systems, and tools in place to support our Creative teams and their bandwidth. Navigate complex processes with ease and dedicate time and energy to implementing better process where neededAnticipate both what's happening today and what's ahead; proactively sound the alarm on issues that may derail our process/timeline and team bandwidth.Oversee the production of all creative concepts for 360 integrated campaigns including digital marketing, print, video, website, social media, instore displays, PR events, and experiential activationsLiaise and negotiate of content development between business, marketing, and creative teamsLead creative brief and project management process in related status meetingsManage, monitor, and report access and use of digital assets to ensure searchability, brand consistency, compliance, and copyrights.Manage external vendor relationships and technology partners with timely escalation of any concernsNegotiate and manage the budget in partnership with the Marketing teams and FinanceIdentify and integrate new project management, digital asset management and digital proofing technology; lead implementation and templatization across multiple cross-functional teamsMaintain strict creative and production standards for all customer touchpointsCompile and analyze data on studio productivity levels to illustrate an accurate record of current state, and a reliable projection of future statePosition Qualifications5-6 years' experience as a project managerAbility to prioritize multiple projects and tasks, with project changes, and reliably meet deadlines to organize and manage teams through the end-to-end creative processExperience working with external creative and production partnersMust be a self-starter, critical thinker, team player, thrives working in a fast-paced environment, organized, detail oriented, collaborative, and flexibleExcellent interpersonal and people-management skillsProficiency in traditional Adobe Creative Cloud applications, Microsoft Office, including Word, Excel, PowerPoint, Teams, and OutlookAdditional InformationChantecaille Beaute Inc. uses the published salary range as a guideline to provide our future employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.While the published salary range is a good faith reflection of the targeted salary level for the position, Chantecaille Beaute Inc. reserves the right to pay outside of the published salary range.This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.Chantecaille confidentially protects personal information provided during the application process in accordance with EEO guidelines and Privacy laws.