Metro One Loss Prevention Services Group (guard Division NY), Inc.
Marketing Support Manager for CRM and Proposal Development
Metro One Loss Prevention Services Group (guard Division NY), Inc., Neenah, Wisconsin, United States, 54956
Join a growing, exciting organization with a leading brand position in the Loss Prevention and Security Industry.Play a key role in company growth via CRM, Proposal Administration and Support, and Marketing/Sales material design and development.
Responsibilities
Provide overall administrative support to the national proposal development processWorking closely with the Managers/Sellers to assist on all matter relating proposal preparation and submissionsPrepare the proposal work plan, and collect and organize proposal content, with the ultimate goal of producing well-organized and comprehensive proposals that are based on client-defined requirementsCoordinate with other staff to obtain and update resumes and project descriptions; locating relevant materials on the corporate marketing database and through other means of research; formatting, editing, and non-technical writing including drafting letters and emails to clients, partners and organizations etc.Preparation of presentation material, upon requestProposal/Qualification/Presentation Process ManagementFile copies of completed proposal documents in the proposal folderManage the proposal closeout process. This includes ensuring all required EMS forms are completed and stored electronically and in paper format.Update and enhance Proposal Content Library, so that each proposal enhances company ability to produce better content on a continuous basisInput and update information into Customer Relationship Management (CRM)Generate regular accountability and progress reports (Weekly) from the company CRM system, based on raw targets, qualification, leads, sales activity, proposals generated, win rate, etc..
Miscellaneous DutiesAssists in compilation of documents, copying, binding, and packaging, preparing mailing labels, and other tasks in support of proposal activitiesMaintain proposal database, with expiration dates, follow-up actions, etc.Capture feedback from staff and sales/marketing leadership and communicate to PresidentCoordinate travel plans, hotel booking etc. during the absence of Team AdministratorQualificationsRequirementsFive (5) years experience as a Sales/Marketing Support ManagerProficiency in Microsoft Office suite of programs (i.e., Word, Excel, and PowerPoint).Experience with an established CRM Program (e.g. Insightly)Experience with deadline-oriented tasks with short time frames. Willingness and ability to work overtime and occasionally erratic hours if necessary.Able to multi-task and set priorities based on deadlines. Must have the flexibility to meet the challenges of fluctuating workloads and multiple assignments with tight deadlines that may require non-standard work hours.Detail oriented and thorough.Self-starter able to identify problems and devise solutions to accomplish departmental goals.Able to shift priorities on short notice; flexible.Able to build effective relationships with the team and others - Team player.Able to communicate effectively with managers who work across the nation in de-centralized profit centers, as well as national account sales and marketing leadersA strong work ethic is essential.A strong written and verbal communication skillsA strong organizational skill to maintain many files and documents efficiently.Exceptional editing/proof-reading skills
Key RelationshipsSupervision Received Company President, Sales and Marketing LeadershipInternal Contacts Sales and Marketing Leadership, regional salespeople, CRM usersExternal Contacts Clients, Production Support, CRM Vendor, etc.
Compensation and BenefitsFull-time position, available immediately. Work location based in New Jersey. Compensation based on experience and skill set - - Expected to be in $58,000-$72,000 per year. Bonus opportunity possible, based on results. Health, Dental, Vision offered. Opportunity for advancement and growth.
Responsibilities
Provide overall administrative support to the national proposal development processWorking closely with the Managers/Sellers to assist on all matter relating proposal preparation and submissionsPrepare the proposal work plan, and collect and organize proposal content, with the ultimate goal of producing well-organized and comprehensive proposals that are based on client-defined requirementsCoordinate with other staff to obtain and update resumes and project descriptions; locating relevant materials on the corporate marketing database and through other means of research; formatting, editing, and non-technical writing including drafting letters and emails to clients, partners and organizations etc.Preparation of presentation material, upon requestProposal/Qualification/Presentation Process ManagementFile copies of completed proposal documents in the proposal folderManage the proposal closeout process. This includes ensuring all required EMS forms are completed and stored electronically and in paper format.Update and enhance Proposal Content Library, so that each proposal enhances company ability to produce better content on a continuous basisInput and update information into Customer Relationship Management (CRM)Generate regular accountability and progress reports (Weekly) from the company CRM system, based on raw targets, qualification, leads, sales activity, proposals generated, win rate, etc..
Miscellaneous DutiesAssists in compilation of documents, copying, binding, and packaging, preparing mailing labels, and other tasks in support of proposal activitiesMaintain proposal database, with expiration dates, follow-up actions, etc.Capture feedback from staff and sales/marketing leadership and communicate to PresidentCoordinate travel plans, hotel booking etc. during the absence of Team AdministratorQualificationsRequirementsFive (5) years experience as a Sales/Marketing Support ManagerProficiency in Microsoft Office suite of programs (i.e., Word, Excel, and PowerPoint).Experience with an established CRM Program (e.g. Insightly)Experience with deadline-oriented tasks with short time frames. Willingness and ability to work overtime and occasionally erratic hours if necessary.Able to multi-task and set priorities based on deadlines. Must have the flexibility to meet the challenges of fluctuating workloads and multiple assignments with tight deadlines that may require non-standard work hours.Detail oriented and thorough.Self-starter able to identify problems and devise solutions to accomplish departmental goals.Able to shift priorities on short notice; flexible.Able to build effective relationships with the team and others - Team player.Able to communicate effectively with managers who work across the nation in de-centralized profit centers, as well as national account sales and marketing leadersA strong work ethic is essential.A strong written and verbal communication skillsA strong organizational skill to maintain many files and documents efficiently.Exceptional editing/proof-reading skills
Key RelationshipsSupervision Received Company President, Sales and Marketing LeadershipInternal Contacts Sales and Marketing Leadership, regional salespeople, CRM usersExternal Contacts Clients, Production Support, CRM Vendor, etc.
Compensation and BenefitsFull-time position, available immediately. Work location based in New Jersey. Compensation based on experience and skill set - - Expected to be in $58,000-$72,000 per year. Bonus opportunity possible, based on results. Health, Dental, Vision offered. Opportunity for advancement and growth.