Thomson Reuters Holdings Inc
Senior UX Content Designer
Thomson Reuters Holdings Inc, Ann Arbor, Michigan, us, 48113
SeniorUX Content Designer
About the Product Content Design Team Join our Global Design organization as we work to transform Thomson Reuters software products into market-leading cloud applications and further develop our digital landscape. We are moving fast, are customer obsessed and are re-imagining our business by focusing on the unique needs of individual industries and users.
Role Summary: Are you someone who loves the challenge of turning complex products, problems and constraints into elegant solutions that meet users' needs? Our team promotes an agile, collaborative, supportive environment where diverse thinkingandinnovative approaches to content and experimentation are welcomed and encouraged. Our work focuses on a breadth of transformational efforts across a large product and digital portfolio as we work together to deliver on the promise of making it easy to forour customersto do business with Thomson Reuters and manage their business using our applications.
Senior UX Content Designers craft clear, consistent, succinct language in English for Thomson Reuters' product and digital experiences. This is a highly collaborative role that will partner closely with UX designers and researchers, product teams, leadership, accessibility specialists, development, and more to create user-centered experiences.
About the Role: As a Senior UX Content Designer, you will: Drive end-to-end UXC solutions within our product or digital space Help define users' needs/problems and influences the overall solution with UXCD approach Mentor/coach Junior and Mid UXCD resources Execute efficiently, effectively, and independently; addressing any issues that arise Be able to work in a sometimes ambiguous space and use data and foundational UX knowledge to influence decisions and problem solve Think critically-not just about the right words for an experience,but about the right experience for words Demonstrate the critical influence of words and visual language across design, research, product, and development teams Help educate the organization about the importance of UX content-/design-/research-thinking habits and the impact of cross-team engagement on user experience outcome Help build foundational processes, standards, metricsdefinition,andengagement protocols thatfacilitatetop-value partnerships across UX, product,and development teams Extend UX content writing skills into UX content organizationthrough design system,mapping,taxonomy thinkingand outputs Auditing product lines or digital experiences for areas ofUXcontent opportunity Definingand evolvingvoice and toneelementsforboth disparate and experientially connected products Helping teammembersand partnersalign to processesaroundroad mapping,asset storage, design systemand work management tools Identifyinggaps, and their solutions,within and across team processes Leading empathy/content/feature mapping and other discovery/sprint planning exercises in partnership with UX design and research Prepare work for,andlead,cross-content/cross-UXideationworkshopsand trainingsessions Be customer obsessed -Advocate for customers during product prioritization Have a growth mindsetby thriving on challenges and viewing failures as a springboard for growth
About you You're a fit for the role of Senior UX Content Designer if you have: Basic Qualifications: 6-8 years of experience in UX writing/content design, including some for a complex software product offering (cloud, app, or web) Detail-orientedexcellence, able to ensure consistent, considered outputs internally and for customers Expertunderstanding of current design thinkingandUX content designbest practices Radical user-focusand influencerwithin and across complex groups,if not large organizations Experience evangelizing UX content writing/designwithin a large organiza
About the Product Content Design Team Join our Global Design organization as we work to transform Thomson Reuters software products into market-leading cloud applications and further develop our digital landscape. We are moving fast, are customer obsessed and are re-imagining our business by focusing on the unique needs of individual industries and users.
Role Summary: Are you someone who loves the challenge of turning complex products, problems and constraints into elegant solutions that meet users' needs? Our team promotes an agile, collaborative, supportive environment where diverse thinkingandinnovative approaches to content and experimentation are welcomed and encouraged. Our work focuses on a breadth of transformational efforts across a large product and digital portfolio as we work together to deliver on the promise of making it easy to forour customersto do business with Thomson Reuters and manage their business using our applications.
Senior UX Content Designers craft clear, consistent, succinct language in English for Thomson Reuters' product and digital experiences. This is a highly collaborative role that will partner closely with UX designers and researchers, product teams, leadership, accessibility specialists, development, and more to create user-centered experiences.
About the Role: As a Senior UX Content Designer, you will: Drive end-to-end UXC solutions within our product or digital space Help define users' needs/problems and influences the overall solution with UXCD approach Mentor/coach Junior and Mid UXCD resources Execute efficiently, effectively, and independently; addressing any issues that arise Be able to work in a sometimes ambiguous space and use data and foundational UX knowledge to influence decisions and problem solve Think critically-not just about the right words for an experience,but about the right experience for words Demonstrate the critical influence of words and visual language across design, research, product, and development teams Help educate the organization about the importance of UX content-/design-/research-thinking habits and the impact of cross-team engagement on user experience outcome Help build foundational processes, standards, metricsdefinition,andengagement protocols thatfacilitatetop-value partnerships across UX, product,and development teams Extend UX content writing skills into UX content organizationthrough design system,mapping,taxonomy thinkingand outputs Auditing product lines or digital experiences for areas ofUXcontent opportunity Definingand evolvingvoice and toneelementsforboth disparate and experientially connected products Helping teammembersand partnersalign to processesaroundroad mapping,asset storage, design systemand work management tools Identifyinggaps, and their solutions,within and across team processes Leading empathy/content/feature mapping and other discovery/sprint planning exercises in partnership with UX design and research Prepare work for,andlead,cross-content/cross-UXideationworkshopsand trainingsessions Be customer obsessed -Advocate for customers during product prioritization Have a growth mindsetby thriving on challenges and viewing failures as a springboard for growth
About you You're a fit for the role of Senior UX Content Designer if you have: Basic Qualifications: 6-8 years of experience in UX writing/content design, including some for a complex software product offering (cloud, app, or web) Detail-orientedexcellence, able to ensure consistent, considered outputs internally and for customers Expertunderstanding of current design thinkingandUX content designbest practices Radical user-focusand influencerwithin and across complex groups,if not large organizations Experience evangelizing UX content writing/designwithin a large organiza