Director of Sales & Marketing (Multi-Property)

We offer a competitive salary with bonus and benefits package.Salary Range: 115k - 125kFull-time employment benefits include:Paid Time-Off (PTO)Holiday PayMedical, Dental, and Vision coverage options.Life Insurance (employer sponsored).Dry cleaningWe also provide all employees with:Sick-Pay (up to 72 hours per calendar year)401k plan option with employer dollar-for-dollar match up to 5% of total eligible income.Pet insurance option.On-site parking.Public transportation cost reimbursementAlternative modes of transportation pay for walking, biking, or carpooling to work!JOB DESCRIPTIONPROPERTY:Shore HotelTITLE:Director of Sales & Marketing (Shared Services)DEPARTMENT:SalesSTATUS:Exempt, Full Time, RegularSUPERVISED BY:General ManagerSUPERVISES:Other Sales personnel, including Sales Managers and Sales CoordinatorThe Director of Sales is responsible for working with the Sales Managers and the Sales Coordinator on the development and performance of all sales activities for Shore Hotel, Ocean View Hotel, and Santa Monica Motel. This position will strategize open markets and international demographics, corporate active accounts untapped, and be aggressive in opening new markets. For this position to be successful, they must listen to customer needs, analyze information, and create tailored proposals. Lastly, in this new role they must negotiate and close sales while meeting/exceeding sales goals and delivering outstanding guest service.ESSENTIAL DUTIES:Strategically identify, qualify and solicit prospective clients, develop and maintain a client database.Delegate and manage to analyze client needs, negotiate pricing, and offer additional services to facilitate a successful function.Create proposals for clients; analyze the client's meeting goals and needs based on prospecting research and consultation.Manage the staff and respond to client inquiries, meet and greet clients, schedule and conduct property tours to promote and sell facilities and services.Manage function details and all related activities to ensure client program requirements are satisfied.Assist with the execution of meetings including regular follow-up with clients.Maintain proper flow of information within the hotel by reviewing sales work file of assigned accounts.Communicate with others to obtain client requests to all departments in an effective and timely manner.Proactively solve problems by creating strategies with other departments related to business booked in the hotel; including space conflicts, threatened cancellations, and compromises between customer needs and hotel facilities.Manage reports as necessary to develop a more informative database for improved management decision-making and critical evaluation of work activities.Represent Shore Hotel at trade shows.Manage social media content creation and efforts (Instagram, Facebook, etc.) to further various business goals.Travel to meet with or call on prospective clients to solicit and book business.Communicate and organize all arrangements as they relate to client events and functions through events and booking details.Oversee all website updates and revisions on a regular basis with access to a content management system.Manage marketing and advertising efforts, including monthly calls with eCommerce representatives.Supervise public relations and media efforts and conduct monthly meetings with consultants.Other duties as assigned.ESSENTIAL JOB QUALIFICATIONS & COMPETENCIES:Proven success in the following job competencies:Honesty:

Honest, direct, and factual communication and actions with internal and external customers.Collaboration:

Proactive in building supportive, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; remains open to others' ideas and tries new things.Integrity & Loyalty:

Conducts self with a high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees.Humble:

Conducts self and treats all employees with respect; without arrogance, degradation, or coercion.Innovation:

Constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; meets challenges with resourcefulness.Analytical:

Highly detail-oriented, proficient with managing, editing, and analyzing large volumes of complex numerical data.Flexible:

Considers others' points of view to find the best solution for customer and company; proven ability to be flexible and adapt to change.Problem Solving:

Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.Interpersonal:

Customer-focused and effective relationship-building skills; ability to effectively interact with all employee levels.Diversity:

Strong commitment to diversity and equality in a company culture.Communication:

Strong communication (verbal and written) and presentation skills.Multi-Tasking:

Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.EXPERIENCE:At least 5 years of sales experience as a Director in a hotel; or a 2 or 4-year college degree and 2 or more years of related experience.Hotel experience is required.Supervisory experience required.Proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in Opera, Lanyon, and Hotelligence preferred.Experience managing social media content creation (Instagram, Facebook, etc.)Experience directing outside PR initiatives and strategies and internal PR programs.Digital marketing experience preferred.EDUCATION:Bachelor’s degree in business, management, or hospitality or related field or equivalent of 4 years relevant work experience required.WORKING CONDITIONS & PHYSICAL WORK DEMANDS:Able to sit and work at a computer keyboard for extended periods of time.Able to stoop, kneel, bend at the waist and reach on a daily basis.Able to lift and move up to 20 pounds occasionally.Regular and on-time attendance is critical.Hours occasionally exceed 40 hours per week.Participate in Manager on Duty (MOD) shifts.Ability to stand during shifts.OTHER:Other duties as assigned.Note:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.Our post-offer background check process includes a background check (HireRight) and a drug-screen.We participate in E-Verify.We are an Equal Opportunity Employer.

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