Randstad US
service writer_
Randstad US, Lakeland, Florida, United States, 33806
service writer.+ lakeland , florida+ posted 1 day ago**job details**summary+ $60,000 - $70,000 per year+ permanent+ no requirements+ category production occupations+ referenceAB_4589516job detailsJob SummaryWe are seeking a highly organized and motivated Service Writer to join our Service Department. The Service Writer will assist the Service Manager in organizing the department and managing daily administrative/shop functions for both Branch and Corporate Service teams. This role is critical to the team's success, as it involves handling service orders, customer interactions, and documentation.Key Responsibilities:+ Assist in opening and closing service orders.+ Ensure proper documentation and upload necessary forms into the system.+ Provide repair and billable charge estimates to customers.+ Coordinate with the Sales team regarding potential billable charges.+ Ensure accurate billing and invoicing of all service orders.+ Maintain updated and accurate fleet folders, including service documentation and photos.+ Organize part information and create barcodes as needed.+ Complete and submit warranty claims as required.+ Prioritize and manage repairs to rental equipment, vehicles, rigs, and tractors.+ Ensure all vehicle inspections are current and documentation is up-to-date.+ Track and organize field failure reports, reviewing them with the Service Manager.+ Collaborate with the Purchasing team to ensure parts are ordered correctly.Qualifications:+ 1-2 years of experience as a diesel or heavy-duty mechanic.+ Degree or certificate in diesel or heavy-duty repairs preferred.+ Organizational skills and the ability to manage multiple projects simultaneously.+ Excellent customer service, communication, and teamwork skills.+ Ability to adapt to a changing environment and work independently.+ Flexibility to work a varied schedule as needed.+ Time management skills and the ability to prioritize tasks effectively.+ Physical ability to perform tasks that may involve continuous exertion, including walking, standing, stooping, and lifting heavy materials or equipment.salary: $60,000 - $70,000 per yearshift: Firstwork hours: 7 AM - 5 PMeducation: No Degree RequiredResponsibilitiesService WriterSkills+ Customer Service+ Service WriterQualifications+ Years of experience: 2 years+ Experience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.**get in touch**we are here to help you with your questions.ED**emma deloach**+ +1 863 646 3081 (tel:+1 863 646 3081)+ emma.deloach@randstadusa.com