Housing & Homeless Communications Manager_

Housing & Homeless Communications ManagerPrint (overnmentjobs.com/careers/eugene/jobs/newprint/4622999)ApplyHousing & Homeless Communications ManagerSalary$90,792.00 - $122,574.40 AnnuallyLocationEugene, ORJob TypeFull-TimeJob Number03972DepartmentPlanning & Development DepartmentDivisionCommunity DevelopmentOpening Date08/16/2024Closing Date9/9/2024 5:15 PM Pacific+ Description+ Benefits+ QuestionsGeneral Statement of DutiesAre you looking to:+ Learn about and provide communications and engagement leadership on one of the most important and impactful topics in Eugene?+ Use your creativity and skills to generate the words, images, stories, and experiences that engage the community and our organization on housing and homelessness and the City’s response to this critical community topics?+ Work with thoughtful and energetic colleagues on the City’s housing, homeless services, public space, and public information teams to help communicate about this important work?+ Connect with community members through multiple mediums to engage and inform about the City’s housing and homeless efforts?+ Work with regional and national media, as well as community and state leaders, to share the City’s story and help inform our stakeholders?If so, we invite you to apply for this rewarding job opportunity. Our work environment is dynamic, fun, and flexible, and relies on strong ties and collaboration with other work groups, agencies, and community members.Community Development is seeking an experienced community relations professional to fill the role of the Housing and Homeless Communications Manager. Working in a dynamic environment, this individual will lead City of Eugene communications efforts related to housing and homelessness topics in collaboration with a team of talented professionals in Community Development and on the Public Space Team.Application Deadline : Monday, September 9, 2024, at 5:00 p.m.ONLINE APPLICATIONS ONLYRESUME AND COVER LETTER REQUIREDSalary Range: $ 90,792.00 - $122,574.40 AnnuallyThe City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) (regon.gov/boli/workers/pages/equal-pay.aspx) . You can learn more about our process at our How to Apply (ugene-or.gov/674/How-to-Apply) page.Department/Division: Planning & Development / Community DevelopmentThis position also works with the Public Space Team (a cross-departmental, collaborative City team responding to the impacts of homelessness to the community, focusing on safety, sanitation and equitable access).Location: Atrium Building, 99 W. 10th Avenue, Eugene; and remote at times depending on work needsLiving & Working in Eugene: For more information on living in Eugene, how the City of Eugene operates, and more, visit this page. (ov/4913/Living-Working-In-Eugene)Schedule: Full Time, 40 hours per week, with evenings, weekends, and flexibility per business need. Must be available to work on site in Eugene, Oregon. On-site work required by date of hire.Benefits: The City of Eugene offers robust and competitive benefits. For more info, click the Benefits Tab, or visit this summary page (ugene-or.gov/DocumentCenter/View/59858/Benefits-at-a-Glance-Guide) as well as this benefits package page (ugene-or.gov/DocumentCenter/View/1817/Non-Rep-Basic-Benefits-Package?bidId=) .Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.What to Expect from Our Application Process: Please see our How to Apply (ugene-or.gov/674/How-to-Apply) page for more information on our application process.Additional RequirementTo be considered, please submit a cover letter describing your qualifications and interest in this job. Please be specific and provide examples related to communications and engagement plan implementation; developing data visualizations and presentations; legislative advocacy; and racial equity. Please do not reference your resume in your cover letterExamples of Duties Performed - Duties may include but are not limited to the following+ Builds trust with community and within City organization by communicating timely and clear information related to housing and homelessness.+ Provides strategy and oversight of all City internal and external communications related to City efforts on housing and homelessness. Provides updates to and advises City leadership, including the Public Space Team Incident Commander on communication strategies and actions.+ Develops and implements internal and external communications and community relations plans that address City and Council goals related to housing and homelessness. This includes independently responding to communications needs and anticipating them with proactive materials such as talking points, social media messaging, print materials, videos, and other information collateral, as needed, and working closing with the analyst for the Housing Implementation Pipeline (ugene-or.gov/4889/Housing-Implementation-Pipeline-HIP) – the City’s 5-year internal work plan on current and future resources, goals, and priorities with a systems-thinking approach to housing across the full spectrum from people experiencing homelessness to overall housing supply.+ Develops new and maintains existing City webpages and social media resources related to housing and homelessness. Works with the Homeless Services Team to provide the Public Space Team with current list of social service agencies and resources.+ Monitors current events, media stories, and new policies related to homelessness.+ Develops and maintains relationships with local media.+ Responsible for formulating and ensuring all media requests related to housing and homelessness align with City messaging, goals, and values. Monitors and responds to email and phone messages from community members as appropriate or refers to appropriate staff for timely response.+ Develops, manages, and evaluates print and broadcast media information; prepares and disseminates complex and sensitive news releases; oversees preparation of general news releases and day-to-day media relations activities.+ Develops data visualizations, presentations, and other materials that help stakeholders understand program activities, successes, and identify areas for improvement.+ Establishes, manages, and oversees vendor contracts to produce digital, graphic, and collateral materials including video and photography, ensuring deadlines are achieved.+ Leads City efforts to develop and present a communications initiative to describe the City’s role in supporting the local homeless services system and to request ongoing funding from the State.+ Manages and evaluates legislative communications related to housing and homelessness in coordination with City policy experts, the City’s Intergovernmental Relations Manager, and City leadership. Prepares communications and associated materials for use in lobbying efforts and legislative requests for information.+ Supports and respects diversity, equity, and inclusion in the workplace.+ Serves on a variety of City teams, committees, and work groups, including being on both the Homeless Services Team and the Public Space Team and acting as a liaison between the two.+ Supports other Community Development division, Planning and Development Department, and other City organizations communications functions.+ Supports building partnerships with various organizations and businesses.+ Attends meetings or activities that may occur outside of normal working hours.Classification InformationTo view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Management Analyst, Sr. (overnmentjobs.com/careers/eugene/classspecs/19716?keywords=management%20analyst&pagetype=classSpecifications)QualificationsStudies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role .When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.MINIMUM QUALIFICATION:Experience:Four and a half years of progressively responsible professional community relations or communications experience, preferably in the public sector, including at least one year of program management or supervisory experience.Training/Education:Equivalent of a bachelor's degree from an accredited college or university with major course work in communications, journalism, marketing, public relations, planning, public policy management, community development, or related fields.License or Certificate:Possession of a Building Official Certification from the State of Oregon, or ability to obtain by date of hire.Additional Requirements:MUST PASS A BACKGROUND CHECKKnowledge, Skills, and Abilities:Knowledge of:+ Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.+ Principles and practices of project/program management and communication and the ability to manage multiple initiatives/projects with multiple teams simultaneously.+ Latest trends and methods in the assigned program area.+ Research, writing, and public speaking skills.+ Principles and practices of diversity, equity, and inclusion policies, goals, and related objectives.+ Modern office procedures, methods and computer equipment.Ability to:+ Communicate clearly and concisely, both orally and in writing, with supervisor, coworkers, cross-departmental staff and leadership, agencies, consultants, interested residents, City staff, advisory committees, and public officials. Develop positive working relationships.+ Work effectively and cooperatively with key stakeholders, including other public employees in and out of the Planning and Development Department , division managers, executive managers, elected officials, and the public to support and inform decision making processes and move key initiatives forward.+ Evaluate impact of program decisions upon the organization.+ Manage multiple initiatives, projects, and assignments to achieve Community Development and Public Space Team goals within specific timeframes.+ Analyze problems, identify alternative solutions, forecast consequences of proposed actions and implement recommendations in support of goals. Work towards creative problem solving involving sensitive situations and issues.+ Conduct long-range planning for the program area.+ Perform a variety of administrative duties with little or minimal supervision.+ Develop and evaluate improvements in operations, procedures, policies, or methods.+ Learn City of Eugene organizational structures and interrelationships.Skills in:+ Communicating clearly and concisely, both orally and in writing.+ Content creation and communications, related project management skills.+ Establishing and maintaining cooperative working relationships.+ Developing and executing strategies for building connections with community members through engagement.Supplemental InformationWhat to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required . Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete .Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.The City of Eugene complies with the Americans with Disabilities Act of 1990 . Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.In compliance with the Immigration Reform and Control Act of 1986 , the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.Salary and BenefitsThe normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefits, deferred compensation, physical examination, life insurance, and long-term disability. Health, dental, and vision benefits are available.To view a summary of benefits (ugene-or.gov/DocumentCenter/Home/View/1817) and/or benefit premium rates (ugene-or.gov/DocumentCenter/Home/View/1811) click the respective link. Click here to view information about Total Worker Health. (eogov.com/images/AgencyImages/jobposting/658/jobpostings/image/BeWell\_Handout.png)