Lion Real Estate Group
Assistant Community Manager (Multifamily)_
Lion Real Estate Group, Charlotte, North Carolina, United States,
Lion Real Estate Group is seeking an experienced Assistant Community Manager to join the team at "Radbourne Lake" our 225-unit owner-operated multifamily apartment community located in Charlotte, North Carolina.(Recruiters/Agencies: Please do not respond to this ad.)Lion Real Estate Group, established in 2007 by Jeff Weller and Mory Barak, is a US-based investment firm with a niche focus on acquiring B/C multifamily assets in the Sun Belt states. The co-founders have completed $2.5 billion of real estate transactions and have office locations in Dallas, TX (headquarters), Los Angeles, CA and Nashville, TN. The firm currently owns and operates over 6,100 units across twenty-six multifamily properties located in the Los Angeles, Nashville, Dallas, Austin, Atlanta, and Charlotte markets.Lion Real Estate Group - BENEFITS OFFERED:+ Medical Insurance (77% of employee/dependent premium paid by Lion)+ Dental Insurance (99% of employee premium paid by Lion)+ Vision Insurance (99% of employee premium paid by Lion)+ Voluntary Plans, including Life/AD&D, Accident, Critical Illness, Disability, Hospital Indemnity, and Pet Insurance+ Third-Party Dedicated Benefits Concierge (TouchCare)+ 401(k) Retirement Savings Plan (6% Company Match)+ Paid Time Off Policies:+ Vacation+ Sick Leave+ Bereavement Leave+ Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Yom Kippur, Rosh Hashanah, Thanksgiving Day, Christmas Day)+ Paid Parental Leave+ Employee Assistance Program+ Perks and Rewards ProgramAssistant Community Manager - JOB PURPOSE:Works closely with community manager, residents, and others to assist in overseeing all aspects of a community’s daily operations. This role requires regular communication with residents to ensure on-time rent payments and proper adherence to lease agreements and is responsible for the accurate and timely completion of administrative processes and reports.Assistant Community Manager - ESSENTIAL FUNCTIONS:+ Assists Community Manager in ensuring and maintaining accurate, up-to-date records (including rent rolls, delinquency reports, rental status, move in & move out schedule, etc.), entering data into Yardi system, and submitting reports on timely basis+ Assist supervisor in day-to-day operations at the assigned community+ Maintains day-to-day communications with Supervisor+ Reviews move-in, move out, and renewal documents and files for accuracy and compliance with company and government policies and ensures it is entered timely into Yardi+ Ensures residents files are properly maintained+ Ensures accuracy of all reports and ledgers in Yardi+ Assists with various daily and month-end reports including collection of rent, administration of late fees, and delinquency+ Maintains minimal delinquency rate at the community through timely collection of rent and fees+ Ensures outstanding resident balances are monitored and collected and that new cases are sent to collections agency in a timely fashion+ Ensures timely submission of resident notices (3-day, legal, delinquency, small balance, etc.)+ Ensures rent increases are being administered accurately and timely per property budgets+ Oversees timely enforcement of evictions+ Assists with monitoring resident satisfaction through follow-up calls, emails, or meetings to ensure a positive living experience+ Processes receivables in Yardi and with bank in timely fashion while verifying accuracy of all deposits+ Exercises sound judgment regarding community expenditures while maintaining knowledge of the best supplier partner for cost, quality, and service+ Helps to ensure the physical well-being and curb appeal of the apartment community.+ Establishes and maintains the best possible occupancy of the apartment community and lease apartments as needed+ Shows and demonstrates available apartments, including Open Houses, during business hours and weekends as needed (Saturdays only)+ Assists in eliminating lost revenues due to vacancies by executing timely turnover and adhering to traditional and creative marketing protocols to lease apartments+ Maintains annual fair housing certification (via Gracehill)+ Oversees the community in the absence of the Community Manager+ Maintains regular and consistent attendance according to required work schedule decided by the Company+ Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all timesAssistant Community Manager - REQUIRED SKILLS/ABILITIES+ Excellent verbal and written communication skills. (English)+ Excellent interpersonal and customer service skills.+ Excellent organizational skills and attention to detail.+ Excellent time management skills with a proven ability to meet deadlines.+ Strong analytical and problem-solving skills.+ Team player with excellent leadership skills+ Ability to work independently, prioritize duties, manage time efficiently, and multi-task.+ Ability to function well in a high-paced and at times stressful environment.+ Proficient with Microsoft Office Suite or related software+ Proficient with Yardi or similar property management softwareAssistant Community Manager - EDUCATION & EXPERIENCE:+ High School Diploma or equivalent+ 1+ years multifamily property management experience+ Prior experience in Assistant Community Manager role highly preferred+ Must have valid driver’s license*Posted pay range is negotiable.Powered by JazzHR