Senior Learning Design Professional_

**Become a part of our caring community and help us put health first**The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.**Where you Come In**The Senior Learning Design Professional analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals and writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Additionally, this role will be analyzing learning needs and partnering with subject matter experts to provide input for course content ensuring course materials are current and relevant to training needs.+ Designs and develops learning solutions for both new hire and existing associates to support role-based organizational needs+ Conducts needs analysis and use findings to develop learning solutions targeted to meet specific audience needs+ Uses a disciplined instructional design approach to create meaningful, memorable learning experiences+ Selects appropriate learning activities and methods to achieve objectives, and build those activities into a meaningful sequence+ Selects appropriate media for delivery (instructor-led training, e-learning, virtual, blended learning, etc.) to ensure learning needs are effectively and efficiently met+ Creates high quality solutions that are creative, engaging, instructionally sound, complete, and accurately convey learning concepts+ Identifies and validates content to be used in learning materials based on input from Operational business partners, such as subject matter experts or key performers+ Evaluates the success of learning solutions in terms of learning outcomes in collaboration with Operational metrics, performance change and business impact; identify trends and patterns in data+ Prepares facilitator support materials (i.e. power point slides, leader/facilitator guides, learning activities, evaluation tools, etc.) and conduct 'train-the-trainer' sessions to ensure effective delivery and engaging learning experiences+ Facilitates content when and where as appropriate+ Manages annual course review process: establish project timelines, milestones and regularly communicate progress to all stakeholders**Use your skills to make an impact****Required Qualifications - What it takes to Succeed.**+ 5+ years' experience developing curriculum content, eLearning programs and virtual learning solutions+ 3+ years of facilitation experience with **adult** learners+ 2+ years in a consumer facing role within a business+ Proficient in one or more of the following Camtasia or other video tool, Adobe Captivate 8.0 (and above), Microsoft 365, Storyline 3 and Articulate Rise+ Strong knowledge of eLearning standards and Adult Learning Theory+ Strong verbal and written communication skills+ Strong organizational skills with ability to manage multiple priorities+ Strong attention to detail and analytical skills+ Flexibility navigating change in a fast paced environment+ **Travel up to 20%****Preferred Qualifications**+ Bachelor's Degree in Business, Education, Communications or related fields+ Master's Degree in Instructional Design, Adult Education or related field+ Proficiency designing virtual Instructor-Led training using Zoom+ Proficient project management skills+ 5+ years in contact center learning and development+ Experience developing and managing courses in a LMS**Additional Information**This position will be subject to travel up to 20%.To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested+ Satellite, cellular and microwave connection can be used only if approved by leadership+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information​ **Our Hiring Process**As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviewsIf you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker. #LI-Remote**Scheduled Weekly Hours**40**Pay Range**The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$69,800 - $96,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.**Description of Benefits**Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.**About us**Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.**Equal Opportunity Employer**It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our umana.com/legal/accessibility-resources?source=Humana_Website.