UX Researcher I_

**_Welcome to Warner Bros. Discovery… the stuff dreams are made of._****Who We Are…**When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what’s next…From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.**_Every great story has a new beginning, and yours starts here._****Position Summary**We are actively seeking a UX Researcher to join the Direct-to-Consumer Product UX Research Team to fuel the design and development of the Max video streaming experience with rich customer insights.In this role, you will plan and conduct research under the guidance of experienced researchers to discover and create the best video streaming experience for Max users around the globe. You’ll get to collaborate with top leaders in research, product, design, and engineering to solve challenging problems and develop features which delight subscribers.This is a high potential role with the opportunity to learn the streaming business and conduct meaningful research that influences the Max user experience. The ideal candidate has strong research skills, an agile growth mindset, and deep curiosity about people, data, and technology.**Responsibilities**+ Plan and conduct research studies with guidance and oversight from senior researchers. Tasks include but are not limited to attending stakeholder meetings, identifying research needs, setting objectives and metrics, recommending methods, coordinating prototype delivery with design, developing a recruiting plan, drafting a study session guide, programming surveys, study moderation, data analysis, and presenting results.+ Analyze and translate data into actionable insights with guidance and oversight from senior researchers. Ensure insights are aligned with business and customer goals.+ Co-present research findings in formal presentations and workshops to help teams apply the insights to design solutions.+ Assist with project management of user research studies including communication, vendor coordination, software tool logistics, timelines, and deliverable schedule, coordinating recruitment, and lab facility needs.+ Review existing research and synthesize insights across data sources into clear, concise presentations.+ Advocate for the needs of the customer, consult on best practices and UX standards.+ Grow the UXR team's global expertise and value to the business; explore new ways to discover user insights, experiment with the latest research methods, stay abreast of customer trends, industry competitive offerings and emerging tech to identify and develop novel solutions.**Requirements**+ At least 1 year of work experience in a UX Researcher role working on consumer apps.+ Graduate degree in Engineering Human Factors, Engineering Psychology, Human-Computer Interaction, or similar, with formal training in usability testing.+ Experience with qualitative methods including diary studies, cognitive walkthroughs, moderating IDIs, contextual inquiry, focus groups, and lab-based usability tests. Ability to adapt those methods to remote-only testing.+ Experience with quantitative methods such as customer surveys and statistical analysis such as kano, max diff, and behavioral analytics.+ Proficient with research software for project planning, remote/online research studies, and statistical analysis, and using AI in research.+ Strong listening, analytical, and organizational skills with the ability to communicate and present ideas clearly.+ Strong communication and presentation skills in all categories; verbal, visual, and written.+ Outcome-oriented, self-starter, quick learner seeking to uplevel skillsets, selfless collaboration, ability to apply feedback in new contexts.+ Commitment to fostering an inclusive team culture, built on empathy, and radical candor.+ This role is currently in Seattle but will be changing to Bellevue in the near future. Candidate must be comfortable travelling to either location.**Preferred Qualifications**+ Technical background with relevant work experience in ecommerce, video streaming, social media, and interactive entertainment.+ Subject matter expertise with Connected TV devices and/or game consoles, e.g., AppleTV, Roku, FireTV, Xbox, PlayStation, etc.+ Experience planning and conducting global product UX user research.+ Project portfolio required for interview. Exclude projects under NDA.**How We Get Things Done…**This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.**Championing Inclusion at WBD**Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $54,600.00 - $101,400.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.