New York State Civil Service
Public Information Specialist 3 Digital Content, SG-25, Item#08637_
New York State Civil Service, Albany, New York, United States, 12260
NY HELP NoAgency State Comptroller, Office of theTitle Public Information Specialist 3 Digital Content, SG-25, Item#08637Occupational Category Other Professional CareersSalary Grade 25Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)Salary Range From $93530 to $117875 AnnuallyEmployment Type Full-TimeAppointment Type Contingent PermanentJurisdictional Class Competitive ClassTravel Percentage 0%Workweek Mon-FriHours Per Week 37.5WorkdayFrom 8 AMTo 4 PMFlextime allowed? NoMandatory overtime? NoCompressed workweek allowed? NoTelecommuting allowed? YesCounty AlbanyStreet Address Office of the New York State Comptroller110 State StreetCity AlbanyState NYZip Code 12236Minimum Qualifications Eight years of experience in public relations, social media, and digital communications. An associate’s, bachelor’s, or master’s degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree substitutes for two, four, or five years of experience.Duties Description Develop and Execute Digital Media & Marketing Strategies• Establishes and executes digital design strategies for NYSLRS websites, social media, digital publications and video production. • Uses customer surveys, focus groups, interviews, website analytics and usability testing to evaluate the effectiveness of communications and digital design. Identifies the need for and implements changes to website architecture, layout and digital design. • Compiles metric reports and presentations for the Executive Management Team.Manage Design Development• Facilitates and monitors digital design and functionality for NYSLRS’ for NYSLRS’ websites, blog and social media.• Reviews and directs the conceptualization and production of all graphic and digital design for publications, web, multimedia and video. • Manages and communicates with staff regarding new design projects, resources, priority, schedules, due dates, scope, objectives, target audience, design concept, features/specs, and final format. • Explores new ways to repurpose existing digital media content throughout the website, blog and social media and in marketing campaigns. Project Management• Manages digital design production area, ensuring project goals and schedules are clearly defined and adhered to for each project; and as challenges arise, serves as liaison between bureau and stakeholders to review issues and present viable solutions.• Ensures post-production issues are resolved in a timely fashion. Communicates with stakeholders or vendors to resolve any outstanding project-related issues. Quality Assurance • Establishes and directs style and branding compliance for NYSLRS digital design.• Ensures that digital communications are well organized, informative and visually appealing. Bureau Liaison (Teams & Committees)• Works with management and stakeholders to determine when to use copy, video, images, and other media to best convey messages. • Collaborates with the NYSLRS Executive Management Team, Retirement Division management and other stakeholders (CIO/ITS, Drupal team, etc.) to identify and carry out website, social media and other marking initiatives. Staffing & Supervision • Supervises two Public Information Specialist (Digital Content) SG-23 staff members. • Conducts performance evaluations, provides guidance regarding personnel issues and policies, acts as mentor and subject matter expert to subordinate staff, and reviews and authorizes staff training requests.• Oversees NYSLRS digital communication platform trainings, including content management tools, document sharing tools, and social media.Additional Comments Desired Competencies: • Strong organizational skills and ability to manage multiple projects simultaneously.• Experience developing strategies and concepts for digital media.• Superior technical digital design skills.• Detailed knowledge of web/multimedia/video production and management.• Experience managing digital publication workflow and functionality.• Supervisory experience.• Proficient in front end web development and user interface coding including JQuery, Java Script, XML, HTML, CSS, PHP a plus.• Experience developing concepts and interface architecture for web applications. • Exceptional interpersonal skills.• Excellent attention to detail.Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924. Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.Some positions may require additional credentials or a background check to verify your identity.Name David HeaphyTelephone (518) 474-1924Fax (518) 486-6723Email Address recruit@osc.ny.govAddressStreet Office of Human Resources110 State Street, 12th FloorCity AlbanyState NYZip Code 12236Notes on Applying Submit a clear, concise cover letter, resume, and a completed copy of this template: y.gov/files/Jobs/docs/8637-public-info-specialist-3-8-24.doc via email to recruit@osc.ny.gov, no later than August 27, 2024. Documents must be sent as unlocked accessible attachments. Reference Item #08637-OER-DJH in the subject line of your email and on the cover letter for proper routing.Important Notes: To access the required template, copy the link above and paste it into your web browser, then download, complete, and save to submit with your email response. You MUST complete the linked template in full to demonstrate you meet the minimum qualifications for this position. Interview selection is based SOLELY on the information you provide in this document, incomplete or vague information will not be viewed in your favor.When responding, please include the reference number and letters listed in this section only. The OER ID # should not be included.Be sure to submit an unofficial copy of any transcripts you may have with your cover letter, resume, and template if using a degree as an experience substitution for this title. If you have questions about this vacancy, please contact this Division representative:Division contact: Cara Davidson, cdavidson@osc.ny.gov