DoorDash USA
Engineering Manager, New User Experience
DoorDash USA, San Francisco, California, United States, 94199
About the Team
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Our team is dedicated to redefining the new customer experience on DoorDash, transforming it into a seamless, red carpet journey. We utilize advanced acquisition channels and strategies to ensure effortless discovery and engagement. By providing personalized and targeted introductions, we highlight key promotions and the unique benefits of being a DoorDash customer. Our intuitive design creates a user experience that is well-organized and easy to navigate, making product discovery and checkout natural and frictionless. Join us in our mission to activate new users and convert first-time visitors into loyal customers through innovation, creativity, and a commitment to excellence.
About the RoleAs an Engineering Manager, you will play a pivotal role in transforming the new customer experience on DoorDash into a seamless, red carpet journey. You will lead a talented team of engineers, driving the development and optimization of our acquisition channels such as AppClips and Instant Apps. Collaborating closely with Product Managers and Data Scientists, you will ensure a product-first approach to solving problems, leveraging data-driven insights to create an intuitive design that serves as a dedicated assistant to our customers. Your focus will be on making product discovery and checkout smooth and effortless, while implementing personalized and targeted strategies that highlight the benefits of being a DoorDash customer. Through your leadership and technical expertise, you will ensure that first-time visitors become loyal customers, contributing to our mission of delivering an exceptional and frictionless user experience. Join us in this exciting journey of innovation and excellence.
You’re excited about this opportunity because you will…
Manage a full-stack team encompassing iOS, Android, web, and backend engineers, ensuring seamless collaboration and delivery.
Partner closely with Product Managers and Data Scientists to define the roadmap and vision for the team, driving significant impact and alignment with business goals.
Inspire and motivate the team with your technical vision, fostering an environment of innovation and excellence.
Build and nurture an outstanding team by coaching and empowering engineers, applying your technical expertise to uphold the highest engineering standards.
Scale the team effectively by recruiting, retaining, and developing top talent across various disciplines, ensuring a robust and dynamic engineering force.
Ensure a product-first approach to problem-solving, leveraging data-driven insights to create an intuitive and frictionless customer experience.
We’re excited about you because…
B.S., M.S., or Ph.D. in Computer Science or equivalent
7+ years of industry experience
Minimum of 2 years of management experience
Strong hands-on experience with working with non-technical stakeholders, cross-team collaboration, and building scalable products in a fast-paced environment
Ability to handle ambiguity and work with product and business partners to collect non-technical requirements to design and build scalable experience solutions.
Ability to guide and grow an excellent engineering team in a rapidly changing business environment
Why You’ll Love Working at DoorDash
We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, whether we’ve been in a role for one year or one minute.
We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
You grow here faster than other places because we move and grow fast. You practice muscles like leading through chaos, ruthless prioritization, and crisis management.
CompensationThe location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here.
#J-18808-Ljbffr
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Our team is dedicated to redefining the new customer experience on DoorDash, transforming it into a seamless, red carpet journey. We utilize advanced acquisition channels and strategies to ensure effortless discovery and engagement. By providing personalized and targeted introductions, we highlight key promotions and the unique benefits of being a DoorDash customer. Our intuitive design creates a user experience that is well-organized and easy to navigate, making product discovery and checkout natural and frictionless. Join us in our mission to activate new users and convert first-time visitors into loyal customers through innovation, creativity, and a commitment to excellence.
About the RoleAs an Engineering Manager, you will play a pivotal role in transforming the new customer experience on DoorDash into a seamless, red carpet journey. You will lead a talented team of engineers, driving the development and optimization of our acquisition channels such as AppClips and Instant Apps. Collaborating closely with Product Managers and Data Scientists, you will ensure a product-first approach to solving problems, leveraging data-driven insights to create an intuitive design that serves as a dedicated assistant to our customers. Your focus will be on making product discovery and checkout smooth and effortless, while implementing personalized and targeted strategies that highlight the benefits of being a DoorDash customer. Through your leadership and technical expertise, you will ensure that first-time visitors become loyal customers, contributing to our mission of delivering an exceptional and frictionless user experience. Join us in this exciting journey of innovation and excellence.
You’re excited about this opportunity because you will…
Manage a full-stack team encompassing iOS, Android, web, and backend engineers, ensuring seamless collaboration and delivery.
Partner closely with Product Managers and Data Scientists to define the roadmap and vision for the team, driving significant impact and alignment with business goals.
Inspire and motivate the team with your technical vision, fostering an environment of innovation and excellence.
Build and nurture an outstanding team by coaching and empowering engineers, applying your technical expertise to uphold the highest engineering standards.
Scale the team effectively by recruiting, retaining, and developing top talent across various disciplines, ensuring a robust and dynamic engineering force.
Ensure a product-first approach to problem-solving, leveraging data-driven insights to create an intuitive and frictionless customer experience.
We’re excited about you because…
B.S., M.S., or Ph.D. in Computer Science or equivalent
7+ years of industry experience
Minimum of 2 years of management experience
Strong hands-on experience with working with non-technical stakeholders, cross-team collaboration, and building scalable products in a fast-paced environment
Ability to handle ambiguity and work with product and business partners to collect non-technical requirements to design and build scalable experience solutions.
Ability to guide and grow an excellent engineering team in a rapidly changing business environment
Why You’ll Love Working at DoorDash
We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, whether we’ve been in a role for one year or one minute.
We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
You grow here faster than other places because we move and grow fast. You practice muscles like leading through chaos, ruthless prioritization, and crisis management.
CompensationThe location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here.
#J-18808-Ljbffr