Concentrix
Marketing Automation Build Specialist_
Concentrix, Atlanta, Georgia, United States, 30309
Job Title:Marketing Automation Build SpecialistJob DescriptionWe’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.Our game-changers:* Challenge Conventions* Deliver outcomes unimagined* Create experiences that go beyond WOWIf this is you, we would love to discuss career opportunities with you.In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.\#LI-RemoteThe Catalyst Team is looking for a Marketing Automation Build Specialist to support the High Technology vertical team. This team engages in several projects for clients, providing the best-in-class marketing automation experience, Focus on leading our delivery team to success for the client. You will report to a Manager**Marketing Automation Build Specialists Responsibilities:**+ Responsible for the build of marketing automation programs within a variety of marketing automation platforms, including assembly of emails using existing templates within the respective platform.+ Understand the business needs/problems that automation will help to solve.+ Utilize requirements provided by client teams to build emails in a marketing automation platform content builder console.+ Partner with our teams, client business marketers, and IT development teams to develop processes and solutions within marketing automation platforms.+ Participate in requirements discovery meetings with client teams to identify and capture marketing our needs, document user stories, develop and test solutions in a specific marketing automation platform.+ Partnering closely with a team of Marketing Automation Subject Matter Expert (SME) to understand marketing automation program requirements and technical specifications for fast delivery on shorter go-to-market timelines.+ Responsible for building and testing user journeys.+ Manages and executes test plans to make sure all links and html content are tested properly before deployment, testing for issues including broken builds, technical pass or fail tests, review defects found in testing and resolve in production.+ Understands the end-to-end experience of emails and forms/landing pages from creation to deployment and reporting.+ Serve as a platform liaison in troubleshooting a myriad of data or technical challenges surrounding marketing automation programs and audiences/segments.+ Provide support in pulling program performance reports and setup A/B testing for campaign programs.+ Experience with Jira, Workfront _(preferred)_ or other Agile Management tool for task assignments and issue management.+ Guided by marketing automation program best procedures.+ Strong ownership, and willingness to role-up your sleeves..**Marketing Automation Build Specialists Qualifications / Requirements**+ 2-5 or more years of experience working on digital marketing and marketing automation projects in an agency or multi-client organization.+ **Extensive experience with email and marketing automation platforms (Marketo, HubSpot, Eloqua), with a strong preference for Marketo.**+ Demonstrated experience with a wide range of MarTech in all marketing areas including: CRM/Marketing Automation, Analytics, Data Visualization, and Content Marketing/CMS. The Technologies would ideally include a combination of Salesforce Marketing Cloud, Marketo, Oracle Eloqua, Tableau, Power BI, Adobe Analytics & Adobe Launch, Google Analytics.+ Experience with the design elements of front-end or Marketing Automation development.**Additional Preferred Candidate Qualifications:**+ Bachelor's degree+ Experience working with remote teams and clients+ Experience working with HTML or CSS email code review using tools such as Adobe Dreamweaver\#ConcentrixCatalystLocation:USA, KS, Work-at-HomeLanguage Requirements:Time Type:Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (oncentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.For more information regarding your EEO rights as an applicant, please visit the following websites:•English (eoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)•Spanish (eoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)To request a reasonable accommodation please click here (oncentrix.com/global/en/reasonable-accomodation) .If you wish to review the Affirmative Action Plan, please click here (oncentrix.com/global/en/affirmative-action) .