Insight Global
Content Manager_
Insight Global, Indianapolis, Indiana, United States, 46202
Job Description- Maintaining accurate and current content on HUD's FHA knowledge base portal- Staying aware of FHA policies and procedures- Create and revise knowledge base content for HUD and FHA programs reflecting current policies and procedures- Perform audits and certify all published knowledge base articles for accuracy, functionality, and format on a quarterly basis- Meet deadlines for knowledge base content updates on HUD requests and FHA policy changes following standard operating proceduresManage and assign work to the knowledge base content team making sure performance expectations are metThe pay range for this position is 35/hr - 42/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: om/workforce-privacy-policy/ .Skills and Requirements- 4 years of experience with single family FHA origination policies and procedures- 4 years of experience writing processes, procedures, or training content in the mortgage industry which could be read and easily understood by the intended audience- Excellent organization and time management skills with the ability to adapt and support ongoing changes to systems, policies, and processesAbility to obtain a public trust clearance, which includes a credit check and background investigation nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.