Information & Referral Marketing Specialist - Fort Drum, NY_

This position will serve as a Fort Drum Information & Referrals Marketing Specialist for Cornell Cooperative Extension Association of Jefferson County and will provide support to the Fort Drum Information and Referral Program. This position will assist with the planning and coordinating of short and long-range marketing plans and objectives for Soldier and Family Readiness Division programs, services, and initiatives, will organize and coordinate educational activities and events relating to these identified programs as delegated; and will coordinate assigned aspects of class registrations, preparing class materials (creating class packets, organizing class materials, etc.) and/or reporting processes; and providing other assistance in the support of programming efforts as needed. This position will conduct social media efforts and will be responsible for writing, design/layout of program flyers, newsletters, etc. This position will promote and support program activities and serve as an accessible resource to program staff and volunteers as appropriate, will utilize existing program resources and materials in program work. This position will support program activities and requirements consistent with the Soldier and Family Readiness Division and program accreditation standards. This position will represent Cornell Cooperative Extension to the general public, community leaders and government officials in a professional manner. Will appreciate and embrace diversity in all interactions with clientele, staff, volunteers, and the public.IMPORTANT INFORMATION FOR APPLICANTS: PLEASE READ BEFORE APPLYINGAll applicants must apply by close of day on August 26, 2024 to be considered for this position. All applicants must submit an application online, which includes: cover letter, resume and three (3) references .All External Applicants (including applicants currently employed by Cornell Cooperative Extension in Associations other than the Association advertising this career opportunity) must submit his/her application materials via the "APPLY" button located within this job posting.All Internal Applicants (current employees working for the Association advertising this career opportunity) must apply online via his/her Workday account, which may be accessed here: ornell.edu/ .Please contact Jane Pearson, Association HR Coordinator at 315-788-8450 with questions.POSITION DETAILS:This position is a full-time non-exempt position - 100% FTE, 40 hours per week. The hourly rate for this position is $18.75. This position, based on eligibility, offers a comprehensive benefit package, to include: health and dental insurance, retirement, vacation, sick and personal leave.POSITION INFORMATION:Required Qualifications:+ Associate’s Degree or equivalent education (High School Diploma/GED and one (1) year transferable program/functional experience).+ Experience relevant to the role of the position.+ Valid NYS Driver’s License and the ability to meet travel requirements associated with this position.+ Ability to work flexible hours which may include evenings and/or weekends, as appropriate.Preferred Qualifications:+ Knowledge of Information and Referral guidelines, procedures and policies.+ Knowledge of community, social and human service organizations, employment services and resources.+ Demonstrated ability to utilize program resources within the Fort Drum and general community.+ Demonstrated ability to implement sound judgement in assessing fiscal need and follow directions.+ Demonstrated ability to work independently to initiate, organize, and implement established goals.+ Demonstrated ability to work with people of diverse ages, socioeconomic, and ethnic backgrounds.+ Demonstrated ability to work and relate effectively with co-workers, customers, volunteers and community leaders.+ Demonstrated ability to communicate effectively through oral, written and visual means.+ Demonstrated ability to use telephone systems.+ Demonstrated ability to maintain confidentiality when required.+ Demonstrated ability to meet deadlines and work within strict timelines.+ Demonstrated ability to use standard computer programs to support position responsibilities.POSITION RESPONSIBILITIES:Program Responsibilities:Delivery - 15%+ Implement already-established Fort Drum educational programing and activities as needs are identified to support the established plan of work.+ Per already established program parameters and utilizing existing resources, assist in providing information to military family members on employment opportunities, family development skills, relocation readiness needs, and skills/resources to promote financial stability.+ Assist in providing SFRD Fort Drum educational programs via mass media.+ Work to foster acceptance of Fort Drum Program methods and policies while addressing community and individual needs and considering diverse audiences.+ Serve as a team member and cooperate with the entire Association and Fort Drum programming staff to achieve Association program delivery goals.Evaluation - 5%+ Assist with the planning and coordinating of short and long-range marketing plans and objectives for Soldier and Family Readiness Division programs, services, and initiatives.+ Assist in identifying customer needs for marketing and planning purposes.+ Assist with planning information campaigns and SFRD programs, classes, events, and services.Administrative Responsibilities:Coordination/Operation - 75%+ Assist with executing information campaigns and disseminating information on SFRD programs, classes, events, and services for the purpose of stimulating interest and participation and projecting a positive image of SFRD.+ Create, produce, and coordinate promotional and written materials and products for command-wide dissemination including pamphlets, brochures, flyers, booklets, photographs, posters, cards, displays and news articles.+ Monitor and update social media to include posting and sharing SFRD information and identifying appropriate local community information to be shared.+ Answer telephones and assist or direct calls to appropriate person.+ Maintain Information and Referral Program administrative files and statistical data and generate reports as needed.+ Register program participants for programs.+ Greet and direct visitors and maintain sign in logs.+ Schedule meetings and classes as requested.+ Communicate updated community resources (both military and community) to clientele.+ Enter data in various computer programs or into online forms and/or systems.+ Provide support to other educators (i.e. filing, copying, formatting correspondence) as directed by Issue Leader and Fort Drum Program Managers.+ Provide support with all correspondence as needed (letters, meeting materials and agendas, etc.).+ Work with Issue Leader and Information and Fort Drum Program Managers to create program flyers, brochures, educational materials, and other special projects as needed.+ Provide assistance in the printing and preparation of newsletters as assigned/needed.+ Perform other general office duties as needed/assigned.+ Maintain effective professional relationships with other agencies, businesses, and the public to promote efficient utilization of resources, prevent duplication or services, and support the mission and objective outlined in the Fort Drum agreement.+ Maintain military and civilian networks for purposes of communication.+ Maintain volunteer hours as appropriate and submit reports.+ Collect evaluation data from program participants and support the Information and Referral Program Manager to conduct on-going assessments of Soldier and family need for program assistance.+ This position may require the transport of program materials and resources in performing position responsibilities.Professional Improvement and Other Duties as Assigned - 5%+ In cooperation with Fort Drum Issue Leader, Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes in programming and association priorities.+ Collaborate in activities that are in general support of Cornell Cooperative Extension including but not limited to attendance at staff meetings, timely reporting of expenses, working with other staff, general marketing of Extension programs and other duties as assigned.Health and Safety - Applied to all duties and functions.+ Support the Association to maintain a safe working environment.+ Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.+ Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.EEO/EPO and Policy - Applied to all duties and functions.+ Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public.+ Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.+ Aware of, and adheres to, established Cornell Cooperative Extension Association of Jefferson County policies, procedures and Cornell Cooperative Extension Skills for Success.+ Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.Equal Opportunity EmploymentCornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities.Job Title:Association Program Coordinator ILevel:004Pay Rate Type:HourlyCompany:Contract CollegeContact Name:Jerilynn CrossCornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. Individuals who bring a diverse perspective and are supportive of diversity are strongly encouraged to apply.Notice to Applicants: Please read the required Notice to Applicants statement (ornell.edu/cornell-cooperative-extension/join-us/jobs) . This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. As provided in New York State County Law Article 5, Section 224, the independent county and regional extension service associations are locally operated under the direction of Cornell University as agent for the State of New York. County and regional extension service association employees are employed by their association to engage in educational work and are not employees of Cornell University. Look for us on the web at cce.cornell.edu/.