Marketing Content Development MarCom Specialist_

**Job Description:**+ This position is to strategize, develop, and publish best-in-class support communications/content in assigned areas of the client’s Help Center as part of go-to-market product launches. The position will also continuously improve support content in assigned areas in close collaboration with key stakeholders. This position will be in a team of 5x other Senior Comms Strategists spread between California and New York.+ Our team drives and executes support communications/content strategies for GTM product launches as well as for continuous improvements to support content in the Help Center. We collaborate to this end with a variety of business functions, such as visual communications (videos), Product Specialists (go-to-market launch coordinators), Product Support Managers (frontline strategists for high-touch support), and more.**Responsibilities:**+ Align with XFN on go-to-market launches for efficient planning, launch time management, and product detail/change understanding.+ Execute against required go-to-market timelines: strategize entry points and linking strategies, draft communications according to style/tone guidelines, iterate based on XFN input, request localization, publish on launch date(s), and effectively delegate any of the above to vendor agent support teams where applicable.+ Collaborate with internal teams on continuous improvements to assigned areas of the client’s Help Center that are informed by metrics and Support business goals; strategize, draft, iterate, and execute those improvements.**Experience:**+ 5+ years of experience in content development, production, or management for a technology company and/or website.+ Knowledge of content principles and best practices for commercial audiences.+ Ability to understand, prioritize, and successfully communicate complex concepts and technical information to business audiences.+ Ability to manage multiple complex assignments simultaneously while adhering to established schedules and maintaining alignment with stakeholders.+ Experience in online content production, editing, UX writing, or marketing content for consumer-focused communications.+ Experience operating within support organizations.+ Excellent project manager and self-starter, with the ability to work independently and on multiple initiatives at the same time.+ Excellent learner with a firm grasp of HTML and CMS (Content Management Systems).+ Excellent leadership, communication, project management, and analytical skills.US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (stechsolutionsinc.com) .US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.