Senior Manager, Audio Visual & Technical Services_

**Unit Description**The **Senior Manager, Audio Visual & Technical Services** leads AV/Tech performance and experience throughout Northstar 8, the Skyboxes, the Skygarden, the Rosewood Room and Northstar Golf Club, in respect of audio-visual elements. The **Senior Manager, Audio Visual & Technical Services** also provides general audio-visual and IT support to the General Store, Northstar Cafeteria, Krona Café, and the Walkin’ Dog. The **Senior Manager, Audio Visual & Technical Services** reports directly to the General Manager.Key duties of the **Senior Manager, Audio Visual & Technical Services** :+ Execute all AV and IT needs for all hospitality features, including Northstar 8 and the Skyboxes, including but not limited to, setting up and tearing down events, tenant move ins/ outs, and any general client, attendee, tenant, or member support+ Collaborate with event planners and operations teams to ensure seamless AV and IT execution of events, addressing any client concerns and special requests+ Ensure ongoing operability of high-speed and secure internet throughout all areas. Arrange customer Wi-Fi subnetworks, SSIDs and other client arrangements+ Presents upsell and enhancement opportunities during the planning phase to generate post-contract revenue for Northstar 8 and the Skyboxes+ Ensure that all audio-visual equipment, including sound systems, projectors, screens, and lighting, are well-maintained and fully operational for events and daily use. This includes regular inspections, troubleshooting, and coordinating repairs or replacements with vendors as needed+ Arrange occasional specialty AV beyond the built-in on-site features+ Coordinate with network maintenance, managed Wi-Fi and other vendors to ensure customer service and satisfaction+ Foster a positive work environment and provide leadership and guidance ensuring exceptional hospitality and service delivery to clients, attendees, and members+ Ensure intended operability of access controls and credentials+ Ensure the ongoing training and operability of golf simulators and coordinate any necessary repairs+ Assist in ensuring the ongoing operability of the building app. Collaborate with Owner to continuously enhance+ Step-in to fulfill operational tasks and duties in areas where employees have not yet been hired or when backfilling is required**The Good Eating Company was cooked up in London in 1999 around the kitchen table, over several bottles of Ribera del Duero. We had the dream of bringing restaurant-quality food to onsite dining – at a time when uninspiring sandwiches and soggy salads were typically on offer. We're passionate about delectable, fresh food. We take pride in crafting imaginative and well-balanced dishes daily, with a straightforward philosophy: collaborating with forward-thinking organizations that value their members and seek exceptional, creative dining experiences.****To Learn more about the click here – The** **Good Eating Company (oodeatingcompanyus.com/)** **.****What We Offer**Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.**Qualifications & Requirements**Basic Education Requirement - Bachelor’s Degree or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 years of work experience in audio visual or technical support or related fieldSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.**Location** _US-MN-MINNEAPOLIS_**System ID** _975460_**Category** _Facilities_**Relocation Type** _No_**Employment Status** _Full-Time_**Posted Range** _$67300 to $101640_**Company : Segment Desc** _CORPORATE SERVICES SEGMENT (US)__On-Site_